My washing machine wasn't working, so I called to see if Vinny could come see if it was fixable. He…read morewas able to come that afternoon. Unfortunately it wasn't fixable, but he was on time, honest and worth the money. I would recommend his services and would call again if I needed someone to repair an appliance again.

We had used Vinnies for many years, but it's clear that the namesake has retired. We scheduled an…read moreappointment, but missed their courtesy call, so they just never showed up. A while later I saw the missed call and called them back, but it was too late. Neither the service rep nor the company returned my call. When I called back they basically said "too bad" I hadn't answered the "are you home" call, so I was out of luck. I had them out to my house multiple times and thought I had someone in my corner when appliances broke, but that is no longer the case. Don't bother with them - they don't care.

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

From the owner: Appliance Rescue Team is a trusted, locally owned appliance repair company based in Cresskill, NJ,…read moreproudly serving Bergen County, Rockland County, and surrounding areas. With a reputation built on reliability, transparency, and 5-star customer service, our certified and insured technicians specialize in repairing all major home and commercial appliances, including refrigerators, freezers, ovens, ranges, dishwashers, washers, dryers, and ice machines. We are EPA-certified, fully insured, and factory-trained, ensuring that every repair meets the highest standards of safety and quality. Our team combines technical expertise with a customer-first approach — from accurate diagnostics to clear estimates and guaranteed workmanship. Whether it’s a broken refrigerator compressor, a faulty washer pump, or routine appliance maintenance, we deliver fast, professional, and long-lasting solutions. As an independent company, we partner with homeowners, landlords, property management companies, and warranty providers across New Jersey and New York. Our goal is simple: to rescue your appliances quickly, extend their lifespan, and make your daily life easier. With Appliance Rescue Team, you’re not just getting a repair — you’re getting peace of mind backed by warranties, professionalism, and a company that cares about its community.

Francis is one of the most remarkable people I have ever had the pleasure of knowing. He is a…read moreconsummate professional, extremely bright and creative, and always eager to please. We have had him do major jobs for us, minor jobs for us, and everything in between. If your job involves HVAC or ducting in any way, you literally could not find anyone better to hire! He is truly an artist in duct work. And so nice!

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

Warning: Mr. Appliance caused damage to my marble countertop during a service visit and refuses to…read moretake responsibility. I provided a table for Mr. Appliance technicians to do the repair on but instead they plopped a 100 lb oven on my marble countertop despite my direct request. The technicians continued the 4-hour repair using extensive force while drilling. I provided photos, videos, and a repair estimate from a licensed fabricator and the company dismissed it as a "stain" and denied responsibility. Poor communication, delays, and zero accountability. I'm now forced to pursue this through consumer protection and small claims. Hire at your own risk!

I was skeptical at first but was I wrong! We cancelled the first appointment thinking the issue…read moreresolved, but when the freezer finally conked out we called the same day and they were able to come out. The tech was responsive, communicated throughout the process and repaired the issue with my subzero fridge that day. I was very happy!

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

I moved into an apartment in which the refrigerator's water dispenser had never been installed. I…read morehired Rapid Fix to do the installation, and two technicians came to my home. It turned out to be a more difficult job than anyone had anticipated. They came up with a creative solution and got the job done. Communication was excellent, and the price was reasonable. I would definitely use this firm again.

HI I am trying to reach you about the repair that you did on my dryer. Whatever you did was not…read morecorrect. I keep trying to call you so you can rectify the issue and I am not getting a response. I am really disappointed by the support I have received. I have reached out multiple times and I am getting nothing back. I see someone else had the same issue with you. Please contact me.

I did trust them, I paid almost $500. to repair my washing machine, Dimitri that was the guys name,…read morehe didn't let me try the machine, he said use the machine the next day, so I did and the machine wasn't working .I call them back and they only want to refund me $187. That is not right. My next step is to report them to the BBB. This company is terrible . They are scammers, they make you order parts and will charge you for labor, when the come back to your house the don't do anything, they leave with out testing the machine. and they said they will not refund you for the parts and labor. They are big scammers.

They installed a replacement ice maker in our Liebherr refrigerator. A day later we noticed it…read morewasn't making very much ice and should have made a full tray in 24 hours according to the technician. The technician came back within a few days and determined the part was faulty and said they would order a new one. It's been 2 months and after repeatedly calling them, leaving voice mails, for a status update they have completely ghosted our calls. They have Very poor customer service and provide inferior work. Not trustworthy and no integrity to stand by their work.