This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

8 year old wine refrigerator display panel stopped working. David, at EMS was very helpful. He…read morewarned that while it appeared parts were still available, there is no guarantee that the exact parts needed would be available. He came out and found the exact problem and gave me a detailed quote on the repair that he fully explained. Great service.

It is getting harder to find competent, yet prompt service providers. It seems no one wants to…read morework, nor or has ETHICS anymore. As a professional mechanic I have always maintained my own appliances, yet as of late I can no longer do so due to injury. I became very frustrated in not finding a company who would provide service quickly, and send people who actually know what they are doing, let alone clean up properly after themselves. First encounter: My 84yr old father found this company on his phone, on what site I do not know, after I had sent the last man packing for being a crook, to say the least, enough said. My father told me this new fella would be out to fix our fridge's ice maker at 8 O'clock. I said "Dad that's a bit early", "No, 8pm tonight he said". Dad had just spoken to him and it was 5pm. Well, the prompt service box got checked anyway. When he arrived he was clean well groomed, in uniform, shook my hand with a proper man's grip and looked me straight in the eye, Manners, checked. I had the parts, a replacement ice maker which he installed with the ease of a seasoned pro. he stayed another hour to make sure it worked. He reluctantly left at 10 pm when it still had not made ice. He had came to the conclusion that the computer had to reset, but if it did not work he would be back tomorrow for further diagnosis. It dropped ice about 12pm and has been fine ever since. I felt he had undercharged for the after hours service and the work he did, so we tipped him well. He did all he could to refuse the extra money, but reluctantly accepted it when I told him I would be insulted if he did not. Second Service call: Our dryer started making a squealing bearing noise. I was confused as I had cleaned its insides and replaced the drum rollers, belt, tensioner and the drum center bearing but 3 years ago, I recognized the sound as a likely drum roller bearing going bad. So I called them again. I had ordered the the parts I believed were going bad from Amazon to get them here quickly. When Ali opened the dryer it was clear that a drum roller was squealing as I suspected. He refused to install the rollers I had ordered and went to his truck to retrieve OEM rollers as the ones I had were inferior, "would be more noisy". I expected an upcharge for the parts off the truck, but no, he gifted them to me as I had the parts but he would not install the lesser product. They are not expensive but a gift none the less. I do not know who else works for this company, but, if they are as competent, well mannered, prompt and economically reasonable as my tech, Ali, I will recommend them as servicemen of high order. P. Gordon Tucson, AZ

Couldn't work on my brand of fridge, but was very nice and tried to be helpful on the phone.read more

Arrived on time. Assessed the problem and fixed the problem quick. Reasonably priced. Great service.read more

From the owner: Profix Appliance Repair offers on time professional service. Our certified technicians are over 10…read moreyears in business. We serve city of Tucson, Oro Valley, Sahuarita, Green Valley, Vail, Corona, Tucson Estates, Saddlebrooke, Red Rock, and Marana. Profix Appliance Repair has the most reliable service and affordable prices

We had a wonderful experience shopping for several kitchen appliances for an upcoming remodel…read more Sales Manager Brett Tinkle helped me place the order and he was extremely patient and helpful throughout the whole process. It took me two visits to ensure the dimensions would work with the cabinets, which required him to cancel out the first order before payment, then input everything again on our second visit. Never once did he did make me feel like we were an in inconvenience. He took his time to double and triple check everything and thoroughly explained their store policies and available warranties. We were initially going to purchase at Home Depot but I'm glad we decided to shop outside of a box store. The personalized attention and knowledge at this store made it worth it for us.

Well Kara B, What you are failing to comprehend or address…read moreis that this is an ongoing issue. I first contacted you nearly three months ago so as I stated this is the 3rd time in far less than 2 years. That in any sense would be considered a Lemmon, bad product and poor coverage by the dealer of said product. So, as I stated neither you nor LG choose to stand behind the products you are selling. Products you are fully aware of the issues yet still continue to sell. Again, I stand fully behind my statement/complaint. Anyone choosing to do business with y'all should understand they are on their own because as stated, you certainly will not inform the customer of any ongoing issues with the product you are selling and absolutely will not deal with the problems

I called on Thursday about my washing machine, the repairman was scheduled for the NEXT day, came…read moreat the appropriate time, and went over and above showing me what he was doing and teaching me also what I could do to get the most out of my washer. Problem was fixed! And he was very courteous.

when I called for the appt. I was told the service charge would be 69$ which would be waived if…read morethey did the repairs. I was not given an estimate or an option but he went to work with the job. Be aware that they don't charge by the hour they have something called msrp where I was charged 280$ for labor but he was only here for an hour and a half. I was not given an estimate or told of their policy. He was supposed to be here Monday with the other part and I as told between 10-11 he didn't show so I had to call the company and was told he might be here around 3. IMHO this was pretty shady and anyone hiring them should keep in mind...280$ for labor for 1 1/2 hours picking dirt out of the dishwasher is absurd. Buyer beware

This Goodwill Donation and Thrift Center is pure organized chaos energy in the most entertaining…read moreway. The donation drop-off is always moving, and they really will take just about anything, which makes decluttering dangerously convenient. Inside, it's organized-ish, but still has that ever-changing "you might find something completely random or surprisingly good" vibe. Last quick pop-in turned into Cabbage Patch dolls, retro odds and ends, and collector-level finds that shift every visit. Parking can be a whole situation even with a big lot, so clearly I'm not the only one stopping by to dig.

Extremely poor management and nonexistent customer service. As both a shopper and someone…read moreinterested in employment, this experience was disappointing. The front cashier refused to transfer me to a manager, which is lack of basic professionalism. Even more concerning, the management team seems completely unprepared to handle simple situations or communicate effectively. This reflects a deeper issues within the company's training. If this is how customers and potential employees are treated, i think some changes need to be made starting with professionalism, proper staff training, and competent management.

I ordered an 82" sectional from bed, bath, and beyond. The delivery date was 3 to 4 days. After…read morethe 6th day of no delivery, I called. After waiting more than an hour on the phone they informed me that it is 2 to 4 weeks out for the delivery. Their false advertising is very disheartening and very frustrating. If I didn't have time already invested in this purchase, id buy it from another source. After I receive my sectional, I will never buy from them again. Buyer beware.

Really horrible customer service from Stacey just now. She was miserable. After ringing up my six…read moreitems she just starred at me and in a really annoyed tone asked, "Do you want a bag?" "Yes," I replied. She then proceeded to bag my items like it was torture. I asked her if she was ok, and told her she seemed up set. To which she shrugged her shoulders and lifted hands in the air with a vocal, "Neh." The atmosphere was pretty gloomy like the store is about to be shuttered and the employees are forced to stay. This will be my last trip to this store.

Great selection of plants and friendly staff. Beautiful decor and spaces to explore + relax.read more

A friend and I came to this little plant nursery for the first time in order to catch their 3rd…read moreSunday Larrea Market. It runs 9a-1p and adds a half-dozen little popup craft/artist tables; live music by a local busker; and a couple of food popups. On this occasion they had a vendor selling covered mini-pretzels, including flavors like: chocolate, cinnamon, and spicy, etc. These were tasty but prohibitively expensive at $5 for about 3/4 cup baggie and $9 for 1-/4 cup. I bought the $9 and we demolished them within the hour. The plant offerings vary in size from 1 gal to 5 gal buckets with a few that are larger. Prices float around those of the big box stores and options consist of all of the desert mainstays. The venue is right on noisy 22nd St but it is quaint and beautiful. Parking is free/easy in their adjacent private lot. Staff are present, helpful, and also unobtrusive. Check their hours first!