Family owned and run. Beautiful new showroom. Buy local. Bought a range. Refrigerator and state…read moreup freezer. Nice quality.

A wonderful experience. Family owned business for decades. Old fashioned honesty, reasonable…read morepricing, and a superb installation of a new dishwasher. They delivered when I requested and did a superior install compared to my previous dishwasher's installation. I cannot recommend them highly enough.

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Have used them to purchase an appliance. They have also done 2 appliance repairs. Issues were…read more resolved in one visit

Called US Appliance Services because my washer began making a horrible noise while agitating. On…read morethe phone, they were professional, courteous, and able to get the repair scheduled within a day. Aqib managed to get the needed part for my old GE washer & when the new part had slightly different specifications (making it harder to install), he was super patient and persistent until it worked. I was very impressed with his professionalism, fair pricing, excellent communication and customer service.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

They are wonderful and helpful and respond to all my needs related to appliances. They tell you…read morewhat to try before you call a repair person!!! .

This past summer our dishwasher died. Rozman Bros was able to deliver and install a replacement in…read morejust a few days. Earlier this week our fridge died, and unfortunately we purchased a model from a big-box retailer. That retailer's installation did not go well, so we returned it and went to Rozman Bros. Not only did they have exactly what we wanted in stock, but they were able to rush a delivery out to us. They even helped us move our "new old" (to be returned) fridge out of the way until it got picked up! I also love that unlike virtually every other store, Rozman Bros does not make you sign a 5-page contract just to purchase something. They don't try to upsell you or demand that you buy their extended warranty. That alone is worth the few extra minutes' drive! I was also happy to see Rozman Bros using their own employees to handle delivery and installation. Most big box retailers outsource that to some random third party company, which adds a lot of finger-pointing if things go wrong. Since Rozman Bros uses their own employees, they're fully accountable from top to bottom.

This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

I was able to find what I needed, and some of the items were purchased at a discount.read more

Smaller than the west shore store, this place generally has what you need most of the time. Always…read morea good idea to check online if ever concerned about inventory. Complaints are the lack of really knowledgeable staff and a consistent store layout. This one is different than that most and maybe that's due to the age of the store. I like the new self service checkout stations. Plentiful and pretty quick to make the transaction. I also just picked-up at the online order lockers located at the entrance. I walked right by them at first and had to ask the gentleman manning the online order pick up location where they were. These are separate for online ordering of non-store items. pretty neat! Not feeling generous today, so 4 stars for a 4 star store.

I will not think twice about hiring the Harner's again. They came to work on my noisy, Samsung…read moredrier. I thought it was worth the cost of the service call to see if it could be repaired for less than the cost of a new drier. They were very responsive to my inquiry and scheduled the service very quickly. When they arrived they were extremely efficient in getting to the root of the problem. They gave me the parts list that needed replaced and corresponding cost of each. I absolutely trust their honesty, professionalism, and the quality of the work. Great team and nice folks!​

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

We purchased a washer and dryer. They were professional and personable in all aspects of the…read moretransaction. I paid less for the appliances (including delivery, installation, and removal of the old appliances) than the MSRP of the dryer. I am very pleased.

From the owner: We sell affordably priced, big name, brand new scratch and dent appliances. All of our new products…read moreare backed by a one year manufacturer warranty. We certainly aren't perfect but strive daily to produce excellence in everything we do. We will work within your budget to get you the best deal our warehouse has to offer.

I would give zero stars if I could!!…read more Do not buy appliances from here! They have the absolute worst service! Every appliance I've bought from them I've had problems. My ice machine in my refrigerator hasn't worked in years. They came to fix it 3 times and it still doesn't work. My oven was beeping randomly they came over 3 times to fix it. Mind you I had to pay for them to "service" my appliances and no issues were ever resolved. Fast forward to yesterday they came to service my washing machine that has brown flakes in it mysteriously. The "service" guy was here for 15 minutes charged me $196 to tell me to buy some washing machine cleaner on Amazon and if that doesn't work to call back. Well I've used this cleaner 3 times and it's still not fixed. My husband called the service manager and he's wiping his hands clean of our issues. Whatever you do - DO NOT buy your appliances from here. Terrible customer service.

Stopped on March 6th ready to buy a new GE Washer and dryer. Trying to buy local and avoid big box…read morestores. Sales person was nice and did try and search in their warehouse for what we were looking for. However, she pretty much said immediately no delivery slots available until March 30th even if they had what we were looking for. Really? Unless it's a new build house, most people need a replacement new washer, dryer, fridge, etc. delivered faster than over 3 weeks at the earliest. Left there frustrated and went to Smith's in Carlisle on Sat morning, they actually had the washer and dryer on the floor, and can deliver on Friday, less than a week. They seemed to have a much better selection in stock and available for immediate sale. And delivery within a week. Clearly a lost sale opportunity for Brubakers, would recommend they hire another delivery crew so they can deliver earlier than 3 weeks out, totally bad business model and not caring about customers needs. Not stepping foot in there ever again.

Wide range of home appliances on display. Competitive pricing with attractive sales. After sales…read moreservice is impressive: timely delivery and setup/installation. Service calls (if needed) are responsive and effective. Highly recommend.

Poor experience in the past. Communication with store person unsatisfactory I will purchase…read moreelse ware . I just purchased 4 appliances at HD