Very responsive. Very accurate quote to fix my washer. They came and got it done quickly and…read moreprofessionally. I will use them anytime I need appliance repairs. .

Great service at a great price! Our freezer quit cooling, called in at 9:30, and by 1:00 the…read morefreezer was back to cooling properly! Thanks again!

Called US Appliance Services because my washer began making a horrible noise while agitating. On…read morethe phone, they were professional, courteous, and able to get the repair scheduled within a day. Aqib managed to get the needed part for my old GE washer & when the new part had slightly different specifications (making it harder to install), he was super patient and persistent until it worked. I was very impressed with his professionalism, fair pricing, excellent communication and customer service.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

PSA ! If you have better things to do then sit around waiting on Lowrs for a 12 hour, yes 12 hour,…read more7am to 7pm delivery window then do yourself a favor and give Tom B Morriseys a call. They will most always match price or do better and call the night before with only around a 3 hour window. They also take much more care not only with the item but with your home too and the same exact model is also built better quality. Be warned. I dont know what I was thinking when I ordered from Lowes to start but I canceled after the ridiculous window they gave me. Morrissey's for the win EVERY SINGLE TIME!

Great customer service and follow up. Unlimited selection beyond what is available in the…read moreshowroom. High quality products that last. I highly recommend this company.

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

I called and they came out the next day. They are a husband and wife small business. They fixed my…read moreappliance quickly for all the work they had to do. The cost was very reasonable. They seemed very honest. Very highly recommend.

Called BNG about a month ago when my gas oven wouldn't heat up. Brian came a few days later and…read morehad my oven fixed in less than 30 minutes. He was prompt, professional, and took the time to explain the issue to me and how to avoid it in the future. I highly recommend BNG!

What a great experience, was having issues with our Fridge, they were able to come out very…read morequickly and the Tech took the time to insure all was correct, fixed the initial issue but while there found a couple other items and took care of that, the cost was very reasonable. If you have appliances issues I highly recommend BNG

Zero stars. I called to try to set up an appointment for someone to come look at our fridge. I got…read morean AI bot pretending to be a woman on the phone. "She" scheduled an appointment for the next day between 12:30 and 2:30pm. The bot never gave any idication that the call was finished, it just went unresponsive and left me hanging until I finally hung up. The next day we waited through the two hour window. No one ever called, no one ever showed up. Sarcon is completely useless as far as I'm concerned.

Replied quick to the initial request. Sarcom arrived for the initial diagnostic fee of 85 dollars…read more The initial issue was stated that it was a sensor. Total cost was 175. Less than a day the freezer continued to have issues they came back out and stated it was misdiagnosed and they replaced a fan. After 3 emails they came back out a third time on 2/17/22 This time they replaced the fan timer and charged an additional 85 dollars. Overall this wasn't done correctly the first time and they continued to charge me after claiming the work has a 90 day warranty. The whole point of a diagnostic fee is to CORRECTLY diagnose the problem the first time. Total cost is 260 never again As of 02/22/22 scheduled a technician for ongoing issues with the Freezer they wasted my entire day and did not show up this companies lack of professionalism and lack of care is unmatched at this point i feel like they are not using new parts. 2/23/22- Technician who arrived again at was absurdly rude to my girlfriend I was on the phone with her at the time . I had spoken to the owner over the weekend he offered some money back for all the headache and being charged multiple times. The technician Gave us the wrong refund check for with another couples name and told us we can find another company to fix our refrigerator. We either want the problem fixed or a refund not both.. Again he never called just arrived not sure what's so difficult with fixing a fridge correctly the first time. When he left he stated do not disturb anymore. Photo is of the "new" part in a ziplock bag

We purchased a washer and dryer. They were professional and personable in all aspects of the…read moretransaction. I paid less for the appliances (including delivery, installation, and removal of the old appliances) than the MSRP of the dryer. I am very pleased.

My Kitchen Aid mixer needed serviced because it was leaking grease. Christian cleaned it up and…read moreapplied new grease to the gears (thankfully none needed to be replaced) and fixed the latch that really never worked since I've owned it. He's kind and has integrity. Highly recommended.