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    Silverdale, WA

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    Aes Consultants

    5.0 (1 review)

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    11 years ago

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    Parker Mooers & Cena PS

    Parker Mooers & Cena PS

    3.4
    (5 reviews)

    We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

    They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

    Waterfront CPA Group

    Waterfront CPA Group

    4.3
    (16 reviews)

    I received wonderful, caring, accurate, financial help from James Fritz CPA…read more My last tax return was done at Waterfront CPA Group after being treated very rudely by a crotchety, old scheduler for H & R Block. Despite being an H&R customer for more than a decade, I was treated like a giant pain when I asked for the specific tax preparer who'd done my taxes the year before. But now I am grateful to that rude old goat because I contacted Waterfront to do them instead. I was able to get an almost immediate appointment with a professional who was friendly and helpful. The taxes were done in less than an hour, by a CPA (rather than simply a "tax preparer.") He accessed every legal deduction and gave me solid advice for next year. I can't believe I've been going to H and R Block for years, getting just adequate service, sometimes grudgingly. James Fritz, in the Silverdale office quickly did my taxes, saved me money, and then charged HALF of what H&R Block has been charging me! My taxes were the same difficulty, the same number of schedules and forms, as every previous year. But now, they were done by a CPA for half the cost! In the future, I will be certain to go to Waterfront CPA group for all of my tax and financial needs.

    I utilized waterfront CPA for my taxes because I had complex taxes for 2021. I provided to them…read moreall the required documents to complete my taxes including the W2 that they left off my taxes. (to my fault I should have reviewed their work but that's why I hired them so I didn't have to) well turns out they completely left off a W2 and I owed more in taxes. the IRS hit me with a roughly 1,000 dollar penalty which they "paid" by doing my taxes this year free and refunding my 2021 tax fee. but because of their error I was responsible for a 470 dollar interest fee that they would not cover. so be prepared to review all of their work. if an error happens regardless If it was their fault, you will be responsible for the interest owed because of their error in addition to the tax you owe. I told them I would not have incurred the interest because I would have paid my full tax bill had it been prepared correctly, but they said that was policy. So unless they correct this policy I would look elsewhere for a more reputable company that takes responsibility for errors of their service. Respectfully I typically do not write reviews but because their error cost me an additional cost of almost 500 dollars and the IRS headache I was not a satisfied customer.

    Bleeding Black Tattoo

    Bleeding Black Tattoo

    3.8
    (13 reviews)
    $$

    I was so excited after seeing the photos of the absolutely gorgeous tattoos done by this shop, so I…read moreemailed (as suggested by their social media and voicemail). I waited a few days and got no reply. I called & left a message... no reply. I emailed again, still to no avail, and I planned to call one last time before finding someone else to do my tattoo. I was so happy that they answered. I scheduled an appointment for a consultation. I was there 15 minutes before my appointment time, stayed until 15 minutes after my appointment time. No one was there. Door was locked. Tried to call and got a voicemail, which was now full. No one ever called me to explain why or reschedule.

    Two stars because Nik did an amazing job on 3 touch ups , one cover up and two larger pieces …read more Booked back to back appointments for my daughter and I . We showed up 10 minutes early and waited for over an hour. Nik never showed up. We booked another appointment for another day/time and he showed up. We were his first tattoos and it was at 10:00 am. Nik took a couple shots of something prior to tattooing. I thought nothing of it because during prior conversations, he indicated that he was not a drinker . Daughter wanted a simple , minimalistic and small daisy behind her ear (black -no color ). My tattoo was going to take much longer . What she got was something that resembled a tube rose but actually looked more like male genitalia. He added red ink to said tattoo. My tattoo was to be a silhouette with background coloring. It looked more like a cartoonish character (asked for realistic) and the coloring was heavy in some areas and light in other areas and the coloring was NOT what I asked for . Nik wiped my back with one hand while resting the gun in the other hand on the back of my head. He dropped the gun and while it dropped, it knocked over the tray. He caught it by the cord before it hit the floor and for a moment I thought it was going to hit me. I sent him a DM and told him how unhappy we were. I was more concerned about my daughters tattoo than my own. His comeback was "you signed a waiver". I don't know what he was taking shots of that morning but his work that day was sloppy , careless, lacked simple directive, integrity and he was more than arrogant. He could have cared less about our concerns. Its a shame because I initially thought of him as down to earth, detail oriented and highly skilled. His pics on his page and website reflect amazing artistry , however for my daughter and I, we were more than disappointed and ended up paying twice for our tattoos by having tattoos covered up. In general, I want people to succeed. this applies to Nik as well but with that said , I would have preferred another no-show or cancellation over this experience .

    Sound CPAs

    Sound CPAs

    1.0
    (1 review)

    I hired Ms McKensie last year to help me file my 2019 and 2020 taxes. She was paid $1200, and…read morecompletely messed up the filings. She missed IRS deadlines which resulted in myrid IRS letters and fines, and sent in an electronic filing without the money. I've done my own taxes for the last 50 years without any fines, and turned to hiring a CPA for some Required Minimum Distributions (RMD) help. After her poor performance, she sent another bill for $130-guess she thought she deserved a tip! To ice the cake, she turned her little $130 charge over to a collection agency. Unless you want a really stressful tax season, you might want to find another accountant.

    From the owner: Accountants Serving You Since 1990. Sound CPAs, formerly known as Huddleston McKenzie & Associates…read morePLLC CPAs, has been serving Kitsap County specializing in the construction and real estate industries since 1990. Our Certified Public Accountants are well versed in the intricacies of estate and trust planning as well as IRS representation for our clients. Each client is unique and we are here to ensure that your accounting needs are met to the fullest. We offer tax preparation for both individuals and commercial entities and can help with all financial management and assets. Our clients are offered a full line of services: * Payroll * Accounts payable * Accounts receivable * Quickbooks * IRS representation * Corporations, partnerships and LLCs. Call Sound CPAs for your free initial consultation today.

    Aes Consultants - professional - Updated July 2026

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