Supply chain issues and interruptions very palpable with the limited inventory here. Brought a suitcase, came to stock up, and on wine too. No geranium or parsley seed products; only a face wash. Had to be introduced to another line. But, when going to purchase, only one travel hand cream left. Couldn't even purchase two of them! Unreal. Pause Then I broke out in laughter. My shopping experience this early evening became a veritable comedy of errors! PS he did let me leave with a sleeve of square samples, though read more

Two very lovely employees assisted me, though primarily the woman. I do apologize for not catching either name. I needed a present for my mothers birthday and nice facial products seems like a perfect go to. The woman who assisted me was so helpful, let me smell everything I was looking at and try on my skin. She asked additional questions to really delve into what I was looking for and never pressured me. It was a wonderful experience from the both of them. I was given some free samples, tried them tonight and my skin feels so good, I'll have to pop in for additions to my own product routine. read more

This place is amazing! I've been hearing people talking about this brand for several months now and I finally get to visit an actual store and test out their products. We were given some complimentary tea as we walked by Jenn and she is so amazing! She went above and beyond, giving her thoughts what products really fit us the most. She is absolutely amazing at her job. I didn't end up buying anything because I really want to try the samples that Jenn gave me. After using the samples she gave me I absolutely love the products and really invested to their skincare line. I did wonders for my face, I feel smoother, and allot of people complimented on how my skin glow. Aesop did wonders and it's something you really have to try before investing your money in it. I'm very impressed and I want to truly thank you Jenn at this location for recommending me all those products. My Skincare: 1. Aesop Amazing Face Cleanser 2. Aesop Parsley Seed Toner 3. Aesop Parsley Seed Serum (AMAZING!) 4. Aesop Mandarin Facial Hydrating Cream Occasionally twice a week I use Origins Improvement Charcoal Honey Mask read more

Aesop West End - Cosmetics & Beauty Supply Near Me - Portland, Oregon

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I've been to aesop a few times and have had a great experience. I've been out of product lately and was on a phone with a friend of mine and asked if he could pick me up deodorant. Not only did Kayla (spelling?) go above and beyond for my friend, she also ended up helping me get a new scent that I (will) love! She was so unbelievably kind and invited me in to see her personally! 10/10 would recommend Kayla!!! thank you! read more

Extraordinary customer service. They could not have been nicer or more helpful. The woman that waited on me was so kind and sweet and helpful. I'm very happy that all their products are not vegan. I would recommend this shop to anyone.I really love what I purchased and I will shop here in the future. read more

A friend and I came into Aesop while we were waiting for le labo because there was a "be back in 30" sign on the door. I really wasn't expecting much we were just browsing around and I was pleasantly surprised to be greeted with some tea, as well as a whole experience while I was there. Andrew took the initiative to ask me questions about my skin and full on gave me the experience of their products on the back of my hand. He was extremely kind, intelligent and knowledgeable about all of the products. I ended up buying a new moisturizer with the spf as I was running out of another brand I use. He sent me and my friend home with samples and after using the whole routine on my face I am fully converted!! Thank you so much, Andrew, you are the best! If anyone has the pleasure of walking into the store while he is working you will immediately know his all around amazingness! read more

Aesop West End - Cosmetics & Beauty Supply Near Me - Portland, Oregon

Have you ever felt like you've been kissed by the Gods of the Tropics? You'll smell like Bergamot and Ylang-Ylang after using their soap slab. They are quality product that have been introduced to me by a friend over a year ago. The scent reminded me of home when I was a child. The fresh scent of Ylang-Ylang, a very weird looking flower yet packs a lot of scent. They have tons of potions and lotions to treat yo self and bring back your supple and youthful look. I'm a fan of their body oils. It is good if you're feeling like a paper or when summer comes that you're feeling like a crocodile skin bag. The crew is knowledgable and helpful of how to assist you and your needs. Quality comes with a price. Let us put it that way. ...even their post poo drops. I love the darkness and simple open are display of the store. The only thing that I'm kind of turned off is the location. It is hard to find parking around that area. Plus the occasional bums by the bus stop. read more

There is an effortlessly stunning redhead working there who's skin is a clear indication of why I need to purchase these fabulous and well curated products read more

Okay Aesop, you're officially chasing me around the world. As if my husband already wasn't upset that I spent half my monthly salary on your products when we lived in Australia, now you're here in Portland and my spending spree can continue. But you know what? You're worth it. For the uninitiated, Aesop is an Australian range of high quality, incredible-smelling skin care products that up your showers and hand washes to rock star status. Expect your soap to come complete with its own scent profile and expect to get obsessed quickly. Their shops are all different, each with their own unique natural/industrial design-forward flare that represents the city they are in, but the concept remains the same: you can come in and smell, spray, lather yourself with any of their products. I can't leave the store without buying the Resurrection Aromatique hand wash for the bathroom (mandarin, rosemary, cedar) and the exfoliating version for the kitchen (vetiver, bergamot). But the body washes and lotions with coriander, geranium and rose are also winners. If you're looking for a fantastic gift for your discerning husband, girlfriend, mom, or really just anyone who enjoys the finer things, pick up one of their gift packs and prepare to win the holiday. read more

Amazing product and customer service! Andrew went above and beyond by being patient with us and answering all of our questions. We also got some great recommendations for things to do while we're in town, and we all shared some favorite pet stories read more

Can't say enough nice things about the staff at this store. They are helpful, patient and friendly. The product is great, not all fragrances are hit for me but I love some. It's always a splurge with price but their exchange policy is generous and so are the samples so you can try. I so Appreciate Joel and his colleague going the extra mile for me. read more

Well presented store with a very friendly guy at the til who was patient enough to answer my questions and hooked me up with some reading material on the company. I was window shopping to get some ideas for the guy I am dating whom sort of started to take a mild interest and concern about aging a bit and looking better, especially around the crows feet. I took some flyers for him. read more

Edit: the management and sales folks have been super helpful with the accident that happened with one of their products that spilled into my bag. They offered to pay for cleaning my bag and to replace my product. I was worried before when I wasn't hearing back but I am now grateful for the attention and care given. read more

I'm kinda a snob when it comes to skincare, so when I found out that Aesop was in Portland I had to make sure a visit to the store was to happen. Most of their products tend me to sold out online, and I was delighted to find the few coveted items in stock. The layout and design of the store is fun and earthy. The categorization of items I also found to be most helpful. The gal who was helping me that day was knowledgable with suggestions and also loaded me up with tons of samples! I love a place that doesn't skimp on that for customers! My only gripe was the pricing and lack of displaying the prices. So really I had no idea what I was going to pay till I got to the register. Not really a happy time when the bill hit. Just be prepared when the total comes up. read more

Gorgeous design. Wonderful product - everything smells divine. A bit pricey, but well worth it. Helpful sales people that give you space to shop independently. read more

Received the best service I have ever received out of all the Aesop locations I have been to! Upon visiting this location, I was greeted by a lovely gal and given a warm towel by another friendly staff within a few seconds of entering! I was already in love! I came in to restock on a few of my skincare items and was interested in buying a few more items I have never tried. The sales associate helped me sample out the products and explained the items I was interested in detail. She helped me choose which items would be best for my skincare type and was so patient with me. After completing my transaction, she also sent me home with a few samples of the products I was interested in, but didn't purchase. I didn't want to leave and wanted to continue shopping! And yes, it got even better than this. My boyfriend and I were also given hot tea on our visit while we were here. If it was an option to give 6 stars on yelp, I would for this specific Aesop location! read more

I actually went to the NW 23rd location and was helped by James, what a great guy! I had to unfortunately make a return, and he handled it great, smooth transaction! I even got more samples from him to try. I will be coming back to purchase more! great customer service. read more