Phenomenal work, professionalism and customer service! Highly recommend the business!

Lewis did a great job with detailing my car inside and out. He was super professional, pleasant, his prices are more than reasonable, and did not waste any time when detailing my car. I also appreciated the fact that he communicated with me the entire time to let me know how far he was in servicing my car and when he was finished. I will definitely be using his services again in the future! read more

I'll start this review by saying how excited I was for this service. I had looked forward to it for over two weeks and woke up with a smile on my face, looking forward to having my car detailed at a very high level. I had made an "appointment" online and I arrived about 5 minutes before my 11am appointment time. No one greeted me; no one said hello or welcome; I stood there awkwardly awaiting anyone to even acknowledge my presence. First, this is not what I would call a legitimate business. This is simply a rented (temporary?) space in a weird, seemingly deserted industrial park, with no signage whatsoever besides a small, folding sign that's easy to miss. The gentleman who eventually spoke, who I assume is the owner, said they were very busy because it was Saturday (yes, I would assume so) and he thought I was dropping my car off. "No", I said, "I called you right after I made the appointment and told you I live in Chicago and would need to wait for my car." During that call, he told me that would be no problem and there was a waiting area. There is no waiting area; it's like an open hanger with a rolling door and enough space for two cars. He asked me to come back around 12:30pm. I went and had a leisurely lunch and came back. When I arrived, there was a new car in the garage that wasn't there before and again I waited for anyone to say hello or welcome me back or apologize for the wait. No such interaction occurred. No one spoke to me; everyone seemed agitated and the owner was complaining to his young son about how much work he had to do before he could leave. That didn't exactly give me any confidence that someone would take their time with my car and not rush to complete the job as fast as possible. I told the owner it seemed like they were very busy and didn't really have time to work on my car, so I left. I drove an hour from Chicago to get there and about an hour and a half to get back home because of traffic. I didn't get the impression that anyone cared, more likely they were just happy to have one less car to work on. If you live in Chicago, there are lots of other places to take your car. I would suggest you try those first. To me this seems like an Instagram-famous business that's all show and no substance. I can't imagine someone with a $200k car feeling comfortable dropping their car off here, which makes me wonder if a lot of those photos are even owned by real clients in the first place. read more