The staff was just amazing. They made me feel very welcome and appreciated. The cleanness of the…read moreclinics are very important and the clinic was immaculately clean.

Sean has been working with my husband who has left sided weakness and uses a brace on his left…read morelower leg. Can't say enough good things about him and clinic staff. Not enough room here to write about how Sean has gone out of his way to help, including giving his cell number helping with insurance issues etc

Best doctor anywhere no but and if about it the staff is very helpful and understanding when you…read moreget there

Receptionist hides from view and didn't acknowledge I was there. After 10 minutes I approached the…read morewindow and now she is there and I HAD TO CONTACT HER. She should be in position to see the front door and visually acknowledge client when then come in. Once I get my inserts I'm done with this place. Front receptionist needs some down to earth retraining on client relations and how important first contact is to a business. Hangers didn't review Yelp reviews because they must think their reputation stands for itself. Well this store on Fair Oaks needs a new receptionist

Tim handled a real emergency and adjusted my old faithful prosthetic that due to weight gain had…read morebecome a poor fit - so that it was no longer painfully uncomfortable to wear. I cannot afford to buy a new one right now so it was a relief that he was willing to help - and he did a sterling job. This guy is amazing at what he does, very kind and seems to be in it because he likes to help - and he has tons of experience. Highly recommended

I will not recommend, Timothy Bulgarelli, he took, he use my medical problems...my disability.. I…read moreto make money, Timothy Bulgarelli,,,,made money from my disability, Timothy Bulgarelli, got all the money from ......SEDGWICK.......and Sedgwick never took the time to see if he was doing a good job, I Eddie always was telling the insurance Sedgwick,,that Timothy Bulgarelli was not doing a good job, till I went to see another.........PROSTHETIC Company............ know the insurance Sedgwick, it looks like they are looking into the problem, I do hope they do.... Because it's very sad when others take, your disability to make MONEY like ..........TIMOTHY BULGARELLI............

Ryan was making new orthotics for my post-polio condition. While I waited he had my old pair glued…read moreback together. I could continue to function. Everyone else in my past, would take 7-10 days. ALSO all the shoes, tennis shoes, more dressy black tennies, and boots all fit so well and are stabilizing. GRATEFUL TO RYAN & all his staff. M & J

I got my diabetic shoes at Crown City Orthopedic this year even though my doctor suggested another…read moreplace in Pasadena. This time I was happy they have a staffer that knows a lot about the diabetic shoes. I felt comfortable chatting about my foot issues with him. He ordered the wide size for me to help reduce rubbing. When I picked the shoes up I was delighted by the handsome look of the Anodyne dress shoes and the ease with which to put on as each shoe has an enforced heel so there is no need to use a shoe horn even though Anodyne provides one. My only lament is the shoes are not that thick at the bottom unlike Aetrex so I feel the floor somewhat . The rep ordered two sets of shoes of different sizes just in case. I am happy they made the effort to make sure I get the right shoes with the minimum number of trips. Also communication with the office has improved after they got the correct number to reach me.

I came here to translate for my mother in law, she's deaf and she needed assistance translating…read moreinto ASL. She had carpal tunnel surgery and Dr. Mostofi was her surgeon. He was very professional and took time to answer questions she had. The only thing that I was a bit thrown off was that the nurse blew out her veins twice and had to get another nurse to get an IV in. She was in pain while the first nurse was trying to insert an IV. Other than that everything went well and she was out pretty fast.

The surgeon couldn't care less. So he didn't listen and I didn't get a good outcome. Had to have…read morethe surgery redone and now I'm getting plenty of follow up care. Sad.

I saw this awesome show called the Prosthetic Reality that had 45 artists explore augmented reality…read moreart that superimposed animated digital art over physical art. I'd never been to this space but it is beautiful and for ArtNight they had a DJ playing really good music.

From the owner: About sp[a]ce Three…read moreyears in the making, sp[a]ce is a Kunsthaus project for showcasing the work of progressive local and international artists. With an environment created by Corsini Stark Architects, the exhibits are complemented by a vision of architecture that reflects a seamless integration of building and site, form and space, light and material, and style and use. Located in beautiful Old Pasadena, sp[a]ce provides a venue for discovery, interaction and inspiration.

Staff is very nice and professional. The clinic is clean and very kid-friendly. They have an…read moreoutdoor playground for kids to play while they wait. My daughter has hip dysplasia and they were able to get us in right away and begin her treatment plan. We are still going for regular appointments and are really happy with the quality of care that she's been receiving!

Today I was referred to Shriners orthopedic and called to set up an appointment which they…read morementioned they take walk-ins until 4pm which was good to hear. The gentleman took all my sons information and when I arrived they greeted me friendly and the check in process was also quick which was great.The facility is amazing and it's a kid friendly place. The Dr. and staff were also very friendly and the process from beginning to end was about 1:45 min which I taught it was a perfect since I was a walk in thank you for a excellent service.

Coming from someone who works in healthcare, I am appalled by the lack of professionalism and…read morerespect that this company had towards my family. My autistic brother was sent a referral from his PCP for a heel lift and orthotic shoe for his severe scoliosis back in May 2023. My brother had an initial appointment for a shoe fitting, which went well. However after months of back and forth, the company kept insisting that there was a discrepancy in the doctor's orders. I had my brother's PCP fax over their clinicals multiple times to this company, but every time it was faxed they kept saying they never received it. This alone took months and I figured that there was lack of organization or perhaps lack of internal knowledge amongst staff members regarding how to run a fax machine. Finally I got someone on the phone named Paul who stated that they received the clinicals. According to Paul, the "discrepancy" was that the doctor had ordered the supplies but that my parents stated they weren't sure if the shoes would work for my brother....First of all, that's not a discrepancy. Second of all, it seems like they were just trying to make an excuse to not provide my brother with the shoes. After explaining that we are still interested in being provided the shoes, Paul states that we need to make another appointment. When asked what this appointment was for, he fumbled with his answer and vaguely said it was for a "re-assessment." Of what, I'm not sure. Since I'm not around the area, I told my mom and dad who had to take work off to make it to said appointment. Finally, the day of the appointment comes. But my parents were told that due to recent management changes, they can no longer provide the supplies to my brother. I'm not sure why it took 5 months and over 6-7 different phone calls for them to make us aware of this. My suspicion is that because my brother is a Medi-Cal patient, they would not receive much reimbursement from the supplies they would have to provide for him. Instead of telling us up front, they wasted our time and energy. When confronted about this, Paul provided a lackluster list of excuses. I would not recommend this company to anyone.

This review has been a long time coming…read more Our family has been dealing with Paul and this company for several months for an orthotic measuring and prescription for a family member with autism and concerning spinal cord issues with difficulty walking. It has taken us months to even be considered for a measurement appointment to which we were LAST MINUTE (aka day of our appointment that we've been trying so hard to schedule) told that due to management issues they were unable to provide us with the shoe. However they were privy to these changes in management months beforehand yet didn't discuss this with us at all (we've had two to three LONG conversations over the phone). We ultimately had to take time off from work only to be shooed off at the door and provided a later half sincere apology. I CANNOT and WILL NOT recommend this company to anyone requiring help. They do not have their patient's best interests in mind and have given us the runaround for months and months. We have been reasonable with our approach and requests but unfortunately they have fallen short time and time again.

First timer to the pharmacy, great Altadena location and access to parking... very nice experience!…read moreWent in for a shingles vaccination, I hate needles, but Gwyn made me comfortable and administered the shot with ease. All that worry for nothing. Additionally, Erika and the team were a pleasure to do business with. Unless something goes very wrong, I have found my pharmacy!

In the olden days, before massive corporations pushed small mom-and-pop stores out of business,…read morealmost every neighborhood had its own independent neighborhood pharmacy. Many of these functioned as mini-department stores, having a wide selection of goods to meet the needs of the community: cookware, clothing, and gifts, just to name a few categories. Webster's Pharmacy seems to be one of these almost extinct businesses that has miraculously survived in Altadena since 1926. I was on my way to Bulgarinia Gelato when I noticed the cool retro signage of Webster's and decided to pop in to check it out. There's a large, free parking lot in the back, as well as street parking in the front. I was pleasantly suprised to find not only a fully stocked pharmacy but an absolutely adorable gift shop featuring BOOKS and other gifts. This includes a section devoted to ANTHONY BOURDAIN (a hero to many Yelpers, despite his utter disdain for Elite Yelpers, may he RIP). There are holiday candies, slippers, Christmas tree ornaments and pretty much something for everyone (there was even a section for folks that like to use "colorful metaphors", as Spock would say.) I'm not sure if the gifts are stocked year round but if you need something last minute for the holidays, Webster's can certainly help. Most items are full price but occasional discounts apply. Long live Webster's!