Great place for integrative health for women and men! Staff is so friendly and pricing is…read morecompetitive. You get what you pay for and highly recommend.

I ordered and paid for digestive enzymes on May, 10,2026. I still have not received any product or…read moreshipping confirmation. I've asked for a refund several times, no cooperation. I contacted my bank that the credit card was through, to assist resolving this dispute. I don't know if they are understaffed?? I hope they make things right with a prompt refund!!

I'm a bit disappointed in this place. I first started going here about a year ago. Great service,…read morenever had an issue getting an appointment. I just recently set up an appointment for the same laser treatment and VERIFIED it would be the same price as previous treatments I had done. I get to the appointment and I'm told the new price is literally double because of a new machine. I took off work to come here because they don't have weekend hours available, no one from the office had the courtesy to call me prior to tell me of this change. The lady was polite in explaining the situation, but I declined services. Will not be back. In my opinion, they could have offered an exception for this visit since this wasn't my mistake it was theirs.

Carley's super friendly and I always trust her to do a wonderful job with my PRP microneedling…read moresessions!

I've had a few services done at Renew Image and very happy with the results. Christy and Heather…read moreare both amazing! Definitely recommend!

Great experience and Heather is so knowledgeable!! So willing to take the time to explain the…read moredifferent services she offers

All of the staff and physicians I've encountered have been great. At their core- medical…read moredermatology- catching the bad stuff. Extra beauty services- but not pushy. Nice facility to round it out. Keep up the good work!

I want to state upfront that this review is not a reflection of Dr. Sheth. He is easily a…read more5/5--thorough, supportive, and exceptional at delivering care. Unfortunately, the office staff and administrative operations are the absolute worst I have ever encountered. For a clinic treating patients in severe pain, the complete lack of empathy, basic courtesy, and organization is defeating. Front Desk & Customer Service: The reception staff is unwelcoming and hostile. Basic greetings are non-existent, emails and voicemails go unreturned for days, and simple tasks like scheduling routinely take multiple phone calls. Billing & Administrative Errors: During my most recent visit, I was confronted with a sudden clerical error regarding my insurance--which has been on file for months. Instead of attempting to resolve it, the staff member flatly told me I had to either pay out-of-pocket or pay a cancellation fee, showing zero willingness to problem-solve. I was there in severe pain for infected sutures and significant ulcerations, not cosmetic procedures. Fortunately, the office manager stepped in to resolve the issue so I could be seen. Clinical Miscommunication & Patient Safety: This is not an isolated incident. I have run out of necessary medications multiple times due to staff oversight. On one occasion, I had to repeatedly fight to get a prescription for Prednisone filled because a Medical Assistant failed to carry out Dr. Sheth's explicit notes, ultimately requiring the doctor to be contacted while out of the office to correct the mistake. While Dr. Sheth is a fantastic physician, a doctor can only be as effective as the team supporting them. If you are seeking routine or cosmetic care, this office might suffice. However, for patients dealing with chronic pain or serious medical conditions, the standard of care provided by the support staff is unacceptable. The management needs to hold this staff accountable and enforce basic standards of patient care and compassion.

I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.

Everything about this place is amazing. I have plenty of experience with saunas (IR and…read moretraditional) in other cities but have been looking for a good place in Cinci to pop into for a good heat session. Online booking makes finding an available time even easier. When you check in, the place is absolutely spotless and the staff very friendly and helpful. I can only review the IR sauna so far so here goes: The saunas are private and spacious enough to lie down or sit up. You can control the heat and/or timer which is also very nice. There is chromotherapy (light therapy) inside the sauna and you can set it to whatever color you choose. Inside the room is a robe, socks, towels and bottles of water to keep you hydrated. There's not much more you can ask for. Tips: -You will be hot and sweating when you finish so dress appropriately and take the time you need when you finish - If you want something other than water, bring it. - Maybe bring a stick of deodorant to get you by until you can shower at home. - Book early, there is only 1 IR sauna and it seems to book up

ChillRx is unlike any place I have ever been! I was made a believer after my very first treatment…read more I felt so refreshed after getting out of the whole body chamber and could have easily fallen asleep during the cryo facial. The next day I didn't have heavy legs during my run and minimal muscle soreness after weights. I deal with the pain of fibromyalgia almost daily and Cryotherapy is finally something that helps alleviate my pain in a safe and natural way. The best part about it all is how welcoming and friendly the staff is. They answer all of my questions with a smile and never make me feel like I'm asking something stupid. They were extremely patient and overall kind. The owner wants the community to feel their best and it shows. I can't praise this place enough!

Had the dermaplaning facial today and my skin feels amazing. Julie does an amazing job. Relaxing…read moreand professional environment. I will be back.

I visited the Mason Skin and Float Center at the beginning of November for dermaplaning and a…read morefacial. Julie was my esthetician, and she was incredibly knowledgeable on what services were needed for my dry skin. The dermaplaning left my face SO smooth, and I swear it changed the overall look of my skin, too. Super painless and a fairly quick process. As someone who usually wears face makeup every day, I've since been inclined to not put anything on but mascara. Maybe it's a "good skin month," although I'm much more inclined to say it's from Julie's treatments. I already scheduled another appointment for December! You won't be disappointed!!

Ashley is amazing. She very kind hearted and courteous. She very good communication and shes ver…read morethorough. I wax very pleased with my treatment and would recommend Ashley highly. Thank you!!!

This was my first visit all the ladies were so welcoming and the NP that done my procedure was…read moreamazing and explained everything in detail! I cannot wait to come back! You ladies rock!

We waited longer than 1 hour. Try not to schedule your appointment at the end of the day (they…read moreclose at 3:30pm and our appointment was at 3:10)

i was very pleased with the care I received from The Dermatology Group in West Chester, OH. My…read moreexperience from the front desk to the exam, was a pleasant one. Katie McMenamin, CNP, was professional, courteous and answered all of my questions. Everyone in the office was very friendly. Would highly recommend! Thank you! A. McManus