We waited longer than 1 hour. Try not to schedule your appointment at the end of the day (they…read moreclose at 3:30pm and our appointment was at 3:10)

i was very pleased with the care I received from The Dermatology Group in West Chester, OH. My…read moreexperience from the front desk to the exam, was a pleasant one. Katie McMenamin, CNP, was professional, courteous and answered all of my questions. Everyone in the office was very friendly. Would highly recommend! Thank you! A. McManus

5:47 0:03 Sue…read moreGoodpaster Phipps 1h * 8 I've been going to village spa salon in west Chester for about a yr. Last Thurs I had to call to cancel getting my hair foiled on Fri d/ t a personal situation but kept my hair cut appt. When I checked out on Fri I was told they have a policy requiring 48 hr notice for cancelations or u may be charged. I thought wtf. Sat I get a call from a man at the salon telling me again about the policy. I've only canceled anything twice in a yr. Is this the 3rd grade? Really!! Well they can stick their policy right up their ass & I will not be going back. Guess they don't know there r at least 15 salons within a 5 mile radius from them.

I was visiting from out of town and I loved my experience with CJ!! She gave me an amazing true…read moreblowout and knew exactly what I wanted, thank you! Also I love how cute this place is and smells so good as soon as you walk in!

They do a good job but are VERY EXPENSIVE compared to other salons in the area. Some "hidden…read morecharges" amount to $75.00 extra. Understand their prices before starting.

I have been to so many salons in my life, but I haven't enjoyed any like this one. Kayla is always…read morewonderful to suggest new ideas or creative styles. From my highlights to cuts, extensions and make-up I am 100% satisfied! I highly recommend this fun place to enjoy pampering yourself! A+++

I am not new to Woodhouse Spa, but this was my first time at this location and it was nothing short…read moreof amazing! I always love the relaxing waiting areas and this location having an outdoor area to relax before / after service is so nice. I booked an 80 minute maternity massage and Kaitlin was so great! This was definitely needed as a soon to be mom and I will definitely come back to this location.

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

Had the dermaplaning facial today and my skin feels amazing. Julie does an amazing job. Relaxing…read moreand professional environment. I will be back.

I visited the Mason Skin and Float Center at the beginning of November for dermaplaning and a…read morefacial. Julie was my esthetician, and she was incredibly knowledgeable on what services were needed for my dry skin. The dermaplaning left my face SO smooth, and I swear it changed the overall look of my skin, too. Super painless and a fairly quick process. As someone who usually wears face makeup every day, I've since been inclined to not put anything on but mascara. Maybe it's a "good skin month," although I'm much more inclined to say it's from Julie's treatments. I already scheduled another appointment for December! You won't be disappointed!!

My visit to the West Chester location was very relaxing from…read morethe time I entered and continued after my visit. The facial from O'riah was smooth, soft and peaceful. During the facial I could feel my face firming and feel youthful. Became a member and can't wait for my April visit!!!!

I have had an issue with getting people to answer the phone and hand and stone closing HOURS early!read more

Receptionist was a true "bit**" when I tried to make a follow up appointment....she was too busy…read moretaking a personal call.

I came in and saw Sarah Giere. I had very recently had my hair colored somewhere else and was…read moreextremely disappointed. I told Sarah what my goal was and showed her a few pictures, and she nailed it! I was very impressed and believe I found my new hair stylist. For me it's a 45 minute drive out, but well worth it. Thank you again!

I'm a bit disappointed in this place. I first started going here about a year ago. Great service,…read morenever had an issue getting an appointment. I just recently set up an appointment for the same laser treatment and VERIFIED it would be the same price as previous treatments I had done. I get to the appointment and I'm told the new price is literally double because of a new machine. I took off work to come here because they don't have weekend hours available, no one from the office had the courtesy to call me prior to tell me of this change. The lady was polite in explaining the situation, but I declined services. Will not be back. In my opinion, they could have offered an exception for this visit since this wasn't my mistake it was theirs.

Carley's super friendly and I always trust her to do a wonderful job with my PRP microneedling…read moresessions!

Company policy is to charge you 100% if you can not make appointment, however, will not do their…read morepart if they cancel same day, even a few hrs before your appointment, to accommodate schedules. Seems flawed. If you have that policy, then you owe it to customers to have a " standby" therapist or someone available "on call." GO FIND ANOTHER LOCATION as this business seems to care more about dollars than customer service. Thanks for ruining part of a full day Christmas present

I called for an asap w a painful shoulder/beck flare up. One of the gals (Darla?) kindly agreed to…read morecome in early to get me in. Other than that, the day was booked. I very much appreciated the Xtra mile taken. I'll also say, she was extremely tentative to me getting out of pain. Just a very pleasant experience all around. THANK YOU!