Thank you to Peak Performance for helping me through a time I never thought I would have to endure…read more The initial Physical Therapy Evaluation, Speech Therapy Evaluation and Occupational Therapy Evaluation were met with kindness, consideration and understanding. With each treatment comes a large amount of patience from my part. That is / was extremely difficult. Through the help of Rachel, Cam, Carrie and Laura they demonstrated the ability to show a caring spirit with the emphasis on patience. That will never be forgotten.

Absolutely top notch! Beth is a terrific physical therapist - she's very kind and very…read moreknowledgeable. Professionalism from the minute that you walk in the door. Front desk ladies are very friendly, they handled my health insurance seamlessly, and of course, Beth is the best part about visiting here. In just a few visits so far, she has significantly helped lower back pain that has plagued me for two decades (yes, twenty years). After three useless chiropractors failed to help me after charging me highway robbery, I've discovered that PT is the way to go! Highly recommend this office.

The physicality is always clean. The people that work there…read moreare kind and treat you like they truly care about you. Emily, Jason, and Katie are great therapists. They make recovery techniques understandable and give you step by step guidelines for your recovery. I really appreciate the time taken to help me regain my strength.

Today was my first visit. I felt so much better when I left. Sarah was amazing. She patiently…read moreexplained everything to me and answered all of my questions. She worked on some areas that were giving me problems. She gave me exercises to do at home and papers with pictures to follow. I'm looking forward to returning. The place is clean, and the staff is very pleasant.

My PT was Miriam Loughry and she was outstanding. I cannot say enough about how much she helped…read moreme. Wake Med is fortunate to have her and I benefitted greatly from her knowledge and experience. The front desk people, Jodie and Yvette were always friendly, helpful and happy. My overall experience was the best. Thanks to everyone!

I worked with Melissa Bieber, PT for over 6 months. We worked on strengthening my shoulder, back,…read moreand core. Melissa has done so much for me that my doctors could not. Her assessment skills are advanced and she was able to detect underlying medical conditions that were causing my chronic pain! Afterwards, we were able to manage the pain with the appropriate treatment plan. She is extremely organized and provides me printed out handouts of my workouts with visuals and instructions. I am so grateful for my WakeMed family, as I feel like I got my life back. Thank you so much! Staff: I want to give a shout out to Carma and Jillian at the front desk for their welcoming smiles and humor. Everyone has been very kind. Sometimes, I bring a family member or friend, and staff has accommodated them. Facility and Environment: The facility has efficient gym equipment and bands for everyone's needs. They have a private room for initial evaluations, but most of the facility is an open concept where you work one-on-one with your PT. Sometimes, I am in the facility by myself when I schedule late afternoon sessions near closing time, but if you are scheduled during other times, you could be one of maybe up to 5 patients dispersed in the area. There is enough space for you and staff. The facility is also very convenient because my Orthopedic doctor is located across the hall, and my PCP is located upstairs. Building: The facility is connected to the WakeMed North Hospital building, but at the back side. When facing the front of the hospital, drive to the building's right side and turn the SECOND LEFT for the main entrance. (The first left is an oval parking lot mainly for Wake Orthopedics or for Physician's Practices visits. You'll be confused if you park here for your first visit.) The main entrance has a semi-circular drop-off area which is great for wheelchair access. There should be a sign on the sliding doors that say something like, "WakeMed Physical Therapy and Rehab." When you walk through these sliding doors, go past the restrooms, and the door is at the end of the hallway, to the right. If you cannot find parking in the open lot, there is a parking deck diagonal to the entrance, but there's always free parking spots around the back of the building. If you ever get hungry after your appointment, you can go to the WakeMed Cafeteria for a bite. They serve great lattes at the coffee bar, too.

I suffered a double ACL tear about 7 years ago. I reconstructed my right side, but never did the…read moreleft. I waited until I got out of PT school and found a surgeon I could trust and would allow me to do my own rehab as a PT. I met Dr. McGraw after treating some of his ACL patients and eventually made the decision to proceed with my L. ACL reconstruction. I have been nothing but pleased with the level of care from Dr. McGraw and his staff. I am actually planning on doing a revision on my Right knee as that has since failed. Dr. McGraw has answered all my questions and given me ample time to discuss progress with him.

I want to share my experience to help other patients avoid unexpected costs when visiting…read moreEmergOrtho. Please take the time to stop and carefully read anything you are asked to sign in their office. During my visit to the Raleigh urgent care location, I was provided with an arm brace without being clearly informed that it would cost nearly $200. I later discovered that a similar brace could have been purchased online for under $25. I was not given the opportunity to decline or explore more affordable options. Additionally, if you are paying out of pocket, make sure to get your quoted price in writing. At the Wake Forest location, I called ahead and was given a price for my follow-up visit. I paid that exact amount at the appointment, but was later billed an additional $25 with no prior notice or explanation. To make matters worse, attempts to resolve this issue were unsuccessful. The manager never returned my calls or responded to my email. Overall, if you must, I strongly encourage patients to ask detailed questions, request written cost estimates, and fully understand and question any documents before signing to avoid unexpected charges.

My grandma was discharged from this facility today. Although I did not visit due to her short time…read morethere (1 week) and my work schedule, my mother had visited everyday. Both my mom and grandma had nothing but good things to say. The staff was attentive and caring. Always smiling. I wanted to specifically say that a nurse assistant named Sherri was stellar. Also Carrie , Dwayne and Jerome. Not only is it rare to find a good place like this, but to even find one good employee. Here there were many. Also my grandma couldn't stop talking about the food. Don't let this place fool you by the looks. My mom said that it looks old and that worried her at first. But it was clean and cared for. Just aging. Do consider this hospital. Awesome work everyone!!!

The physical therapy staff is great. However my mom came from wake med North and has been there 1…read moreweek and no shower One week at wakwmed no shower. So this is 2 weeks of being unclean. My mother says she smells. This treat ment us horrible for a patient with terminal cancer

Broke my ankle in a biking accident. Physical Therapy is a core component in getting back on your…read morefeet. I found Elite by calling a number of PT places near my area and liked that they do not use part time aides to work on you and that everyone is a licensed therapist. During my recovery period I worked with two therapist. Alison was compassionate, and assisted me in the early stages giving me the confidence to get on the path to recovery. She took a short term leave and Peter took over. He was amazing and designed activities for me to do that has given me more than 95% function back. The facility has recently moved so I am unaware if the new facility is improved. My only complaint is lack of availability. They are busy and I was unable to return for some post recovery work. I needed pre/post work appointments and they had not slots for three weeks. Perhaps hours can be expanded to accommodate more working professionals.

I am a huge fan of this place. I'm a musical theatre performer and seriously needed to get my body…read moreback in line while I was home for a break from the tour I'm currently on--my hips were out of whack, my knee was hurting, and my traps were a disaster. I had about four visits with Stephen and Terri and I wish I had more. Stephen is excellent at dry needling and Terri is excellent at massage (and gives enough pressure--hallelujah!). As I head back to my tour, my body is thanking me for visiting Elite Ortho so frequently. If you haven't tried dry needling before, I highly recommend you try it with Stephen. It's a specific, quick way to address muscular issues. After four visits, my hips are *finally* back into place and my traps have let go. I also recommend booking Terri for a massage right after you get needled--it helps keep everying loose. And on top of providing great services, the people here are kind, welcoming, and hilarious, so you'll want to go and get needles stuck into you because it means you get to see a handful of top-notch humans. Get thee to Elite Ortho PT!