Today 05/31/2026 was AC unit checkup... I find the home…read moremonthly club a good thing to do. Devran was our tech today. Professional and nice and informative! Great asset to the P.A.C. Company. Thanks Devran

Customer service is lacking. Unprofessional technicians,rude and disrespectful. No accountability…read morefrom the owner Paul . Disappointed,to say the least. Will not be using them again.

I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

"Repaired " running toilets Took weeks to get part & when I…read moresaid it's still running "It's not running that bad"

A couple of years ago, I purchased two A/C units from Scaran. It took several visits to complete…read morethe job due to issues like wrong filters and a noisy compressor. Every time I changed the filters, they would get caught on something, so I finally decided to take a closer look. Besides the screws sticking out where the filter sits, I found a huge gap between the unit and the duct. Essentially, the system has been cooling the attic as well. I called Scaran, and they told me the installation is out of warranty. This is the last time I'll be dealing with this company.

Danny came and fixed the issue; the battery and a poor wire in the AC unit. It works great…read more Christine Cutrone Staten Island

George was absolutely incredible. I had used him about ten years ago to install a new heating and…read moreair conditioning unit. Last night, on a cold and windy winter night, I arrived home at almost midnight to no heat. I called George at Creative Air at that time and left a frantic voicemail. He returned my call at about 6 AM and was at my condo about 8 AM. He quickly diagnosed the problem as a faulty thermostat (which was probably the original when I moved in over 40 years ago) and fixed it promptly for a very very reasonable fee (and even remembered me from a decade ago. Prompt and pleasant service. Thank you George and Creative Air!

Nice guy very punctual. He diagnosed the problem quickly it was a bad thermostat. Told me he had…read moreone in the truck. Replace it and checked the unit to make sure it ran. Gave me a bill for $85.00 service call and $150 for the thermostat. Thought about it later and looked up the price of the thermostat and found it to be $45. Called to ask if he made a mistake and he told me no. I said how can you charge me $150 then. The response was I guarantee it for a year and if I come back I don't charge you. I asked if he didn't have to come back does he refund the $105 dollars overcharged. Of course, the answer was no. So in summary just be careful if you use this company.

I have been dealing with Royal Mechanical for 5 uears now and have been extremely satisfied with…read moretheir service. It all started one very hot Saturday at the height of summer my ac went out and couldnt find a contractor to come and help us out. I was given Anthonys name and number by my son so i gave it a try and to my suprise he answered my call and arrived at my house within hours. He got us up and running within a couple of hours and diverted a very uncomfortable situation. Since i have retained his company to do a complete new HVAC system to my home and the one concern i had was hiring his outfit and having them not standing by their work if anything were to happen to the new unit and my concerns were soon put to rest. Anthony was even more attentive to my needs when i needed them. So it is my pleasure to recommend Royal Mechanical to anyone who has the need for HVAC services i am sure you will be a satisfied customer.

I had no heat , and they came on the same day. They were very knowledgeable , neat and fixed the…read moreproblem quickly. It was a very good experience , and I would recommend them highly. Susana Held

First off, it's unfortunate that their website has been flagged for misconduct. Phishing…read more Mike came out to my home to give me an estimate to replace my old water heater. Their initial consultation fee is a simple amount. Not out of the ordinary at all. I've used this group before in the past. They mentioned a brand they use that I did not want to use. I inquired about that brand's manufacturer's warranty and was told they do have one which is standard but it doesn't include any labor. Thought about this, did some research and still decided I didn't want that brand (they do include some labor), as I called the manufacturer and inquired. By the time I had a chance to finally make up my mind it was close to the time of close of business for the day. Told the woman at front desk that I would have a decision about brand, and I did and called her before they closed to be added to the schedule. They put me on the schedule for an early time slot the next day for install. On time, ready to work and I am truly grateful their professionalism, the laughs we had and them going the extra mile. These are my kind of Staten Islander's!!!! I will use them for as much as possible going forward! Thanks to the Capital Team for giving me back my hot water!!!!!

I called and scheduled an appt with Capital Plumbing for an occasional leak from the shower and a…read moreslow kitchen sink which I had for a while. Louie came within the scheduled time and gave an assessment. He was honest and told me the options I have. I've called another plumber before CP , he just told me on the phone that I should replace all faucets for for $600 without considering my opinion- telehealth doesn't work with plumbing! Of course, I did not opt for that plumber. I'm so glad I called Capital Plumbing , Louie wasn't like that at all! Louie took care of the slow kitchen sink and advise what to do with the re:occasional leak in the bathtub. It's been working well so far. He also cleaned up the area well. Thank you so much for your time and hard work! I know who to call if I have other plumbing issues!

Our central air unit stopped working on the 4th of July. The next morning I left a message and…read morereceived a callback about an hour later. A technician arrived within the next hour. He quickly identified the problem as a bad fan motor. The part was stocked on his truck, and he was able to make the repair. The house was cool by lunchtime. Fair price. Good work. Professional service. This is now our go-to HVAC service.

Qasim replaced my elderly mother's leaking steam boiler with a much smaller unit that is properly…read morematched to the amount of heat output emitted by the home's radiators. When replacing a steam boiler, it's most important that an EDR calculation is performed. Qasim spent the time to do it properly, which results in less gas usage, less short cycling of the boiler, and better comfort. He and his crew were respectful to my mother and treated her house respectfully as well. Most importantly is to be certain you hire a company that knows and understands steam if you have a steam system, and not a plumbing company that will just look to replace your system with the same size boiler that is existing there now without an EDR (or heat loss calculation if you have a non-steam system)

We just had our air conditioning/ heating system replaced by On Call. They sold us a 4 ton System…read moreby Rudd. Their price was reasonable. They delivered next day, on time. The technicians were courteous, highly skilled and respectful of our home. The job was done in six hours. the finished product is beautifully done. We couldn't be happier. We highly recommend On Call.

The best in the business highly recommend them! I usually have Eddie or Vinny and they really know…read moretheir stuff.