my Family and I have been going there for years up until this point we have not had any complaints. The other day my son had an appointment that was made a day before. He showed up for the appointment and they told him he canceled it and sent him home. He took time off of work to go there and it is a half hour drive, why would he have gone there if he canceled. Being a customer for years you'd think they would have fit him in realizing it was their mistake. When I called to complain the person I spoke with remembered me making the appointment and wanted to give him another time and day. Apparently their customers are not valued, therefore we will not be going back there again. read more

Do Not Go Here! I was charged $65 for a consultation that lasted just 5 minutes after they told me they'd charge me $900 per removal of a single mole. I have a few moles I wanted removed and they basically wanted to charge me the cost of a down payment on a sports car for removing about 7 cm worth of skin from my body. It also took about 2 months to even book an appointment because their office staff is incompetent and when I finally got my appointment they did not tell me which office to report to so I ended up driving to their Mt Arlington office (the office I called to place my appointment) only to find out there that my appointment was actually in Morristown NJ. So I had to drive over to Morristown and ended up missing a work meeting. With Gas at $5/gallon and the $65 consultation I basically wasted 3 hours and $85 all for absolutely nothing. When I asked if they could waive the $65 consultation charge the man behind the desk was quick to take my credit card and said "there's nothing he could do about it" he didn't even bother to hear me out. Looking back on it I should've refused to pay. Once they read this post they'll know exactly who I am so if they wanted to do the right thing they'd call me and refund me the $65 so I can remove this review. read more

My experience with Affiliated Dermatologists, specifically Dr. Lee, was amazing. I had heard about Dr. Lee from some friends and family members who had been to see her about facial aging, dark spots, amongst other skin issues. I actually came all the way from California to see Dr. Lee because I only trust my face to the best. She was truly incredible. She evaluated my face, determined what I needed and skillfully treated me, all at the same appointment. Dr. Lee noted that I had several blood vessels on my face that she dissolved with a Cutera laser. That was completely painless and the red spits are gone! In addition, Dr. Lee treated my actinic keratoses (early skin cancer) as well as my pigment changes and fine lines with a Fraxel laser. I literally felt nothing and my skin is already smooth and tight. Dr. Lee is professional, warm, steady-handed and an expert. She put me at ease the moment she walked into the exam room. I couldn't be happier with the experience or the results. I highly recommend this practice, especially Dr. Lee for anyone looking to improve their skin. read more

VERY disappointed!!! Appointment at 10:00 AM, still waiting over 30 mins for MD. Multiple people were in a room after I arrived and told by nasty staff "we have multiple providers here" . Had to be here 15 mins before so I've been waiting now 45 minutes. UNACCEPTABLE read more

Dr. Cooper took care of my concerns and made me feel like she understood my facial concerns. She didn't sell me a service I didn't need, and that talked volume of her and her business. I recommended her and her staff to all my friends and family. read more

I've really liked both of the doctors I've seen however the first time I went I waited 40 minutes to see someone and the other time I went I waited 60 minutes. It's obnoxious to wait so long for a 7 minute appointment. They're great doctors but be prepared to clear your schedule and give up your valuable time to accommodate with their ludicrous wait times. read more

I have been going to to this practice at the morristown location for at least five years. I never had a great experience but my visit today pushed me over the edge! if anyone reading this review and slightly considering coming here for acne/skin related concerns...DO NOT COME HERE. NEVER USE THESE PRACTITIONERS! I am in my 20's and severely struggled with acne since the 5th grade (over a whole decade ago), so I am well aware of my own skin type, my breakout triggers and my skin as a whole very well. I saw nurse Erica in suite 9 and she is not an actual doctor, which means she is a nurse practitioner which is red flag #1 (i am not discrediting the knowledge and hard work of all nurses in all medical fields..just THIS specific nurse). She did not even know she was seeing me for an acne appointment! I was confirmed for an acne appointment this morning. The only person who had no clue what was going on was MY NURSE who is supposed to be treating and examining my skin, this was horrendous!! What doctor's office lacks basic communication? I got a bad feeling when she admitted she did not even know she was treating me for acne. To keep it short, I have used around 7 different topical medications and treatment routines. I have used oral antibiotics in the past during highschool and literally every over the counter face wash/cleanser ever manufactured (honestly)...and nothing has worked or ever actually improved the condition of my skin. AFTER explaining all this to nurse Erica she proceeds to NOT even look at my skin (which every other doctor or nurse at this location I have seen has done) but she stood in the corner and suggested I use a foaming cleanser. wow. So who knew that after a decades worth of painful, oily, chronic acne it can be solved by a just a simple foaming cleanser?!! (not!) Prescription strength topical gels cannot control my acne but according to nurse Erica... a FOAMING CLEANSER CAN?! *this is sarcasm. this will not fix my face* I am now switching practices because within the last year of trying to buckle down on getting clear skin, they have only ripped me off and proved they are an entire group of very unhelpful people. read more

The main branch is wonderful, but this is for the Bridgewater branch. I have been a patient of theirs since I was a young teen. I have dealt with bad acne and sensitive skin for most of my life and have always felt very comfortable addressing these issues with these doctors and other personnel. Now my mother has contacted your main office about this incident but it has left me very distraught myself since my patient confidentiality has been absolutely violated today. Today I had an appointment at their Bridgewater branch at 2:15. A woman in a pink scrub shirt with dirty blonde hair pulled back into a pony tail was at the receptionist desk. She was horrendously rude to my mother from the moment she stepped in line. This young woman berated my mother for standing "too close" to the customer ahead of her when the woman who was being waited on said nothing and did nothing to indicate any discomfort with the distance my mother stood behind her. My mother was simply waiting in line, but respectfully backed up. Later she would ask the woman if she had made her uncomfortable in order to apologize, but the woman said no. The receptionist handed my mother the papers we needed to fill out for my appointment. We filled them out accordingly and my mother went up to to return the papers, then inquired about how the doctor was running (on or behind schedule). The receptionist refused to answer under the claim of patient confidentiality (which is ironic as you will find later). My mother was shocked and a little upset, so she told the woman it really wasn't a patient confidentiality issue, just a question about the schedule. So, the receptionist closed the glass screen on my mother. My mother decided to report the incident as she was quite reasonably upset at this point. In the span of not even 10 minutes she has been yelled at multiple times for simply being a patient. As anyone who would wish to report such an incident, she requested the woman's name. The receptionist then yelled at my mother once again, claiming that what my mother was doing was "not right" and that she was calling security. She never did. After all, there was nothing to really report except my mother asked some questions. This is where the woman broke MY patient confidentiality which she had previously been so adamant about. She began to film us on her personal cellular device. Patients. In a private medical institution. I took a picture, almost crying myself now because I was genuinely scared of this woman's blatant disrespect and the fact she has gotten away with filming PATIENTS at a doctor's office. I am still shaken and thinking about this makes me want to cry. I do not know what this woman intends to do with this footage but it should not exist at all. No one at the office would insist she delete the footage for us despite it being (as far as I am aware) ILLEGAL to film in a doctor's office. I myself want to make sure this is handled correctly. I can forgive her blatant rudeness as someone having a bad day but filming patients crosses a line, a big one. read more

I just had mohs surgery with Dr lee and Dr Carter. They made me feel so comfortable and did a great nob. Dr Dane is one if the most caring doctors i have encountered. I have been going here for three years . read more

The answering service squeezed me in over the holidays (which is hard). I waited for a bit, but I think that's to be expected at their busiest time of year. The physician's assistant gave me a quick and thorough consultation. My insurance gave me problems with filling my prescription later that day, and their insurance department pushed through the prior authorization paperwork within minutes while I was at the pharmacy (it was nearing the end of the day; I didn't think they would be able to get to it until at the least the next morning). The answering service was patient and gracious with my calls and the doctors were above and beyond helpful, both in the Morristown and Bridgewater offices. I live in New York; I was so glad that I came here for an appointment. I would give Affiliated Dermatology ten stars if I could. Absolutely worth travelling for. read more

I have been a long time patient. had work done over time. fFor the last few years I have been with Dr Rogachevsky- who for the last two times I have excessive wait time. Yesterday I had an 8am appointment and arrive at 7:55am. Sat in the waiting room for 45 min finally went and asked if there was a problem. Receptionist went and checked and said I would be called shortly- that she was backed up- Backed up at 8am At 8:55 they finally came and put me in a exam room- At 9:15 No one came I got dressed and left they were standing by a desk talking and it was like someone seeing deer in their headlights. Told them I had appoints I had to keep and I got a short Sorry! I have other experiences too but to not respect your patients and atleast let them know that you are aware of the excessive waittime is in excusable read more

Affiliated Dermatologists is a high volume operation. They have no regard for inconvenience imposed on patients. Every office visit results in a wait of 20-30 minutes past the scheduled time for an appointment. There is no concern about the value of the time of their patients. My recent MOHS procedure required two separate visits. In the first visit, they removed the lesion from my lip. Then I'm sitting in the office with my lip numbed and could have easily been sutured at that time. They declined to suture the wound despite that fact that there was another hour scheduled for the procedure. I was required to return to the facility the following day for sutures. To my inquiry as to the medical necessity, the explanation: "That is what the owners of the corporation want for their patients." My impression is that they will bill more for a second visit than if the whole proceduire had been done in one visit. This cost me an extra 90 minutes of drive time plus the higher cost against my deductivle. Affiliated Dermatologists thought nothing of the inconvenience for me in order to be able to bill more for the work that was done. What business treats its customers this way? Commennt: Dr Pilfer did a great job and is a highly competent and committed physician. She really cares about what she's doing. read more

Horrible!!! Had the worst Botox job done ever! It was terribly painful and I had bruising that lasted two weeks! The doctor said I could come back for a free touch-ups in two weeks. I ended up with a bad case of Spock eye. I called and made appointment for my free touch up but requested a different doctor. After waiting over 1 hour I was told by nurse the doctor would not give me touch up because he wasn't the doctor that originally gave me he Botox. II left fuming without seeing doctor. After 10 years of getting Botox treatments, I have never had such a bad job done or rude behavior. Wouldn't recommend to anyone!!!! read more

Waited 1.5 hours to see Physician assistance, once I saw the PA, she did not introduce herself and only wanted to flip the room to catch up. Prescribed medication, did not explain the use, nor did I realize what was prescribed (thought I was getting 1 actually two when I arrived), got to the pharmacy and the cost of one item was more than $400. Fast forward, unhappy with experience and results called to make an appointment with a Dr and check if generic/alternate lower cost medication is available and was met with "do you have acne, those prescription are expensive" this was not the case at all. In the end the rude receptionist said it would be 1 month + to see a doctor even after I explained my previous experience, I moved on to a new Dr. In the end, I guess I am ranking the practice because never got to see a Dr. read more

Very Unprofessional place. Had an appointment with Dr. Rogachefsky set @ 10.45 and was there 5 minutes before the appointment time to be told that the doctor was running late on the appointments by an hour. The receptionist told me that Doctor had an emergency at 9 am (which obviously is money for them doing cosmetic surgery as i find it hard to believe that dermatologists can have emergency ops). I asked her if they knew about this @ 9 am, all it takes is one minute to call and let me know that she is an hour behind. I got the most ridiculous answer from them saying that doctors office dont call and tell patients that they are running late, but it is ok for them to say that when you come for the appointment. The people there are rude and unprofessional and not once they even offer an apology. Instead she was talking down on me as to how important the doctor's time is. To me that shows blatant disrespect for other people's time. People may have taken time from work to come but for them their Time is all that matters. I would advise people to stop using medical practices like this. I believe She is not the only Dermatologist practicing. I am goign to let everyone in my social network know about their practices. read more