I continue to be upset with Dr. Simone because he could not have cared less about my inability to…read moresee after he did my cataract surgery. I had difficulty seeing and he stated that I needed the cataract surgery. I had the surgery as he recommended for my visual difficulties. It was not helpful but he did not care as he ran out of the office room stating, "I have other patients." I have problems with my eyes and he did not care and he continues to have not concern about my situation. When I returned to his office to speak with his staff he had the hallway of his office suite filled with his customers and no one would talk to me. Some of those people in the hallway had dressing over their eyes. Nome of the people from his office would speak to me.....

The doctors at this office are competent, but the front desk staff are extremely unprofessional…read more Phone calls are rarely answered, and messages are not returned. The office is disorganized, and this poor administrative management is likely costing them patients.

I seriously owe this place my sight! If i can give it a 100 stars i would! I'm from Ann Arbor and…read morewas at a funeral/burial in Southfield. My eyes started bothering me, i figured i needed some drops (since they felt dry) and figured it was from smudges of mascara i got on my contacts! As i started to drive, it became almost unbearable. I was driving and realized that i shouldn't be. I couldn't keep my eyes open and the sunny bright day was painful. Instead of driving to the hall for the funeral, i called my mom and begged her to grab me eye drops and went to her house. The drops killed. Nothing was making it better. I couldn't close or open my eyes, the pain was excruciating. That is when i decided i needed to see someone and ASAP (as it was nearing end of work day about 2:30pm). Since i don't live in town the first place i called was my Mothers ophthalmologist who unfortunately turned me away (they don't see new patients for emergency's) and told me to head to the ER or urgent care. I knew i needed a specialist and did not have hours to spare! So i came across affiliated eye surgeons and Kristy answered. She asked for my insurance and told me i needed a global referral from my doctor and gave me all the information to give my PCP. She said we will get you in, don't worry. She was amazing and helped me sort everything out! Now i get there and everyone of the staff is extremely nice. I did not wait long before they took me to the exam room where a super sweet lady (sorry i don't recall her name but she was great) did a preliminary exam. When she completed, she took me over to another room. There walks in the sweetest Doctor! Dr. Lindsay Rubin asked me if i was okay and did not scold me about anything but actually sympathized with my pain. She and her assistant Ashley were wonderful. She took a look in my eyes and there it was... a dreaded corneal ulcer in both eyes!!! She told me how important it was to catch early and put me on antibiotics ASAP (1 drop per eye every two hours). She told me to notify her ASAP if it doesn't get better. She told me she would call me Saturday morning to confirm that it was healing. She even suggested to give my info to an ophthalmologist in Ann Arbor to follow up. Since we need to do many visits in a short period of time to stop it from doing long term damage. I refused the polite transfer. She was incredible and caring and her bedside manner can't be beat! Plus she knew what was going on and i wanted to be in the best hands, so i will be driving from Ann Arbor to see her for my follow up bright and early Monday morning. They all did such a wonderful job and i am so thankful to them as i could have lost sight in both eyes!! I will never go anywhere else! I will be going to the practice from now on for everything! Thank you guys from the bottom of my heart! I actually felt well enough today to look at my phone and write this book on how amazing you all are! It's all thanks to you!!!

I had the best eye exam and can't say enough about the personal service I experienced. Macular…read moreDegeneration runs in my family so I have had a few exams in the past to be sure I catch it as soon as I can. the staff at affiliated eye surgeons were super thorough. They have state of the art exam equip and gave me the best exam I have had. on top of the Dr. Rubin did a great job explaining the results in a way even I finally could understand. thanks for a great visit

wonderful place--we met dr.wong when he had a place in rosevilles costco--we remembered him & found…read morehis new business--all of his staff are real sweet like him...

Highly recommend. Dr. Wong is professional, friendly and totally upfront and honest. Couldn't be…read morehappier with entire process.

I had a very positive experience at Advanced Ophthalmology Associates. From the moment I walked in,…read morethe front desk staff was welcoming, kind, and efficient, which immediately set a great tone. The technician who assisted me before seeing the doctor was equally excellent. She took the time to clearly explain each step of the process and answered all of my questions with patience and professionalism. That level of communication made me feel comfortable and informed throughout the visit. Dr. Kuczynski was outstanding. She was attentive, thorough, and genuinely caring. I felt truly heard during my appointment, and she explained everything in a clear and thoughtful way. It's evident that she prioritizes her patients and takes the time to ensure they understand their care. Overall, a very well-run practice with a team that values both professionalism and patient experience. Highly recommend.

Care,Quality,office experience. The doctor is one of the best I've ever been to. The only reason I…read morewould switch is if she retired.

I highly recommend the Kresge Eye Institute located in Southfield MI-…read moreW. Twelve MI and Franklin rd. The Ophthalmologists are exceptional. In 2014 I was in extreme eye pain. My sister called the office (previously on Telegragh) and Dr. Gabriel Sosne accepted my emergencywalk-in, treated me with the utmost care and I have been with him every since. He is truly my "eye angel".

Dr Sonse is teriffic, but the Kresge administrative system (especially their phone system!) is…read moreimpossible! Dr Sosne issued me a prescription and his assistant C. said OK, I'll fax it right away. She did. I called the compounding pharmacy the next day and they said their fax was broken and they didn't get it so please have your doctor call us or use e-prescribe. OK, I *try* to call Sosne's office only to find no way to talk to anyone. Finally called Billing (the only dept that answers their phone) and they transferred me to C. who is now on vacation for 2 weeks and her voicemail says she won't listen to any messages until then. No way to talk to *anyone* in the office! Finally, I called the doctor on his personal cell phone (!) and he says he'll take care of it personally. If C. would have looked at the fax machine after she "faxed" it she would have seen the message on the fax machine that had not gone thru!

I liked how the staff were all extremely friendly and helpful. The whole office vibe was…read morespectacular and upbeat. Arrington was so thorough with the exam procedure. The young lady that did performed my tests was very polite and knowledgeable in what I needed to have done. Dr. Verb was straightforward and all business.

Dr. Albear is very knowledgeable and attentive! Asks the questions needed to get to the bottom of…read moremy symptoms. Friendly staff too

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time