1st, let me say I have been a patient here for about 15 years. Dr. Vanderhoof is excellent and…read morecompassionate. My cataract surgery is the reason for the 2 stars. On April 1, 2025, I was told my cataracts were "ripe" enough to do surgery. I was put on the waiting list. 3 months later, I had my first surgery. Before that I met with the surgeon and the "insurance expert", Fran. During a one-on-one meeting with this so-called expert, I made it quite clear I did not want my eye drops prescription called in to Walgreens. She assured me she would call it in to Henry Ford Pharmacy, my preferred pharmacy. She called it in to Walgreens! After 4 phone calls, I straightened that mess out. After the above, I spoke to the office manager, Kathy, about Fran's actions. She assured me that Fran would be "written up". While on the phone with Kathy, I inquired why I had to pay the $35 refraction fee before they would do my surgery. Her response, "that's our procedure". BTW, that refraction didn't occur until August 21, 7 weeks later. But, of course they processed my payment immediately. After the 2nd eye operation, I did a follow-up appointment to see how the procedure went. I had some swelling, so Dr. Vanderhoff suggested I return in 2 weeks for another evaluation. When I got to the front desk, I was told there was nothing in 2 weeks, so they set it at 3 weeks. A week later, they called me and said they had to push my appointment out another week, or a month after my surgery. I ordered my glasses through Costco and finally picked the up today. My entire summer was blind-sighted (forgive the pun). Why can't a cataract patient be given a schedule of appointments so that the final outcome can happen in a reasonable timeline? There seems to be a disconnect between the professional staff and the people at the front desk. Why does a patient who knowingly has numerous appointments have to use the card reader to check-in every time. "The system" has all your insurance information and your driver's license stored. I will be seeking additional vision care at a different facility.

I recently went to Fraser Eye Care in Warren, MI for a LASIK surgery evaluation. I was thoroughly…read moreimpressed with the entire experience. The office itself is stunning--modern and aesthetically pleasing, providing a welcoming and comfortable atmosphere from the moment you step in. While the wait time was slightly longer it was well worth it because I saw 2 doctors that day. The thoroughness of the staff is evident in their detailed explanations of all available options and alternatives for LASIK surgery. Each step was clearly outlined. What truly stood out was the meeting with the counselor. They went above and beyond to explain the cost aspects of the procedure with complete transparency. just one straightforward price. This level of honesty and clarity was refreshing and greatly appreciated especially in medicine.

I'm new to the area and would like an ophthalmologist close to my home. I've tried twice to make…read morean appointment. Unfortunately, I couldn't get past the condescending receptionist to even make an appointment. I can understand someone having a bad day once in a while, but this has happened twice I don't think so. Evidently, this practice doesn't need or want new patient's.

I have been going to Dr Mazey for over 30 years now. He is in my opinion the best highly skilled…read moreophthalmologist in the Midwest . i happily drive 30 minutes one way to be seen by him and his staff. From glasses to contacts and now to cataract surgery he has taken the best care of me and my family. i highly recommend .

Dr. DiLorenzo has been my Ophthalmologist for several years. She did my cataract surgery, perfect…read morerecovery. I highly recommend Somerset Ophthalmology. Looking for excellent eye care? This is the place.

Somerset Opthamology was good when Dr. Duvall was there. She left, the Dr I saw charged $300 per…read moreeyelash removal. I have ocular rosacea, this Dr said don't pluck them yourself, come in. So I did, $300 per eyelash later, no thank you!!! Total scam!!!!

Dr. Vrabec and his team are the best in the field. From the compassionate care and concern of…read moretheir patients to the cleanliness of the office, by far the best experience I have had. I highly recommend doctor and his team of professionals.

I am 80 years old. I've experienced different eye clinics in the past. I'm staying with Dr. Vrabec…read moreand Clear Vision! In my opinion, they are the best eye care clinic in metro-Detroit......period! They take their time in explaining their diagnosis and the best treatment options. They really care about their patients and are extremely good at their practice!

Dr. Klein at Metropolitan Eye Center is very thorough. He has been a MD there for 30 years. He did…read moremy husband's eye surgery and it was a very successful procedure. He had Lasik surgery. Dr. Klein no longer does surgery. I just saw him today for a yearly eye exam and all good news.

Been going here my whole life and everyone was always nice and helpful. Got LASIK here and it was…read morequick and painless and out the door 10/10 would recommend

Had an issue come up recently; called the Troy office (my usual office) in the morning and they…read moreoffered me an appt. two days out, unless I could drive to Birmingham, and they could squeeze me in that very day. So, I took the Birmingham office appt., and am so glad I did! I had an appt. w Dr. Ceritano, O.D., and she was fantastic, she is a very kind and calm presence, made sure to explain everything she was doing, what to do at home w my medicine, and follow-up info (if needed). Not only was she fantastic, but so was the nurse who I met with first for measurements and drops, and the front office staff! This place ran like a well oiled machine! I was in and out in under 30mins, and my issue has since resolved. Thanks all!

This is my fourth and final year as a patient here. While the doctors are friendly and kind, the…read moreadministrative side of things is a disaster. I only need to visit once a year, but each time, they are significantly late. Last year, I waited 50 minutes past my appointment time, and today, I waited another 45 minutes after the scheduled time. Please, everyone, we all have work to do! This show a clear lack of respect for patients. Horrible experience. I'm done with this place.

I needed an eye exam and new glasses since my vision has gone downhill in the past month. The place…read moreI used to go to (Normandy Optical) has really gone downhill the past few visits, so I decided to take my business elsewhere. I found this through the insurance that I currently have and would receive a free exam through them. They do sell frames here, but I'm going to get them somewhere else for a few different reasons. I called ahead to make sure they would work with my current insurance and they were able to find me in the system. I booked an appointment and was able to be seen within a few days of my phone call. Anyway, I walked in and the staff at the desk here was super friendly and helpful. I informed them of what I was there for and they checked me in and answered all my questions. Ok, so here's where I docked a star. If your running a doctors office, and you accept insurance, please don't ask me what I have covered "in my plan." I know there's lots of different insurance companies with different forms of coverage, but it's vision, and usually the coverage's fairly standard across the board regardless of who's paying (the insurance company, not the person.) I spent the time to educate myself on what I get through this specific coverage, so I knew what I was walking into. Free eye exam, 20% discount on progressive bifocals, etc. Even though I absolutely love the staff here, nobody seemed to know about coverage. Fortunately, I did. So, even though I had considered purchasing frames and the lenses from this specific location, it wasn't financially feasible for me at this time. The doctor here is fabulous, very professional and efficient. I was in and out in no time and have a prescription to get new glasses so I can see again. I would come back here in a heartbeat as this office is well run, efficient and the staff here is really one of a kind. Dr. Weingarden really knows his stuff and wasted no time and did a fabulous job. I can't brag enough about how wonderful and helpful the staff is, and I will gladly return in the future. I can't thank these gals enough!

Dominic was not rude , yet he was uncomplicatedwith issues & owner refused to talk...Dave has yet…read moreto make amends... .

Visited at the perfect time, brand new office with cool equipment and same great service and staff…read moreas the old office. Was able to get in and out without being dilated too. Saw a new doctor since mine retired, and she didn't skip a beat. Left feeling confident. Definitely recommend!

I have been going to Primary eye care for over 15 years for exams and glasses. I have been very…read moresatisfied with their professionalism. I recently had to have an adjustment of my frames. The adjustment was done and out I walked. Sometime later my wife told me that I had an indentation on each side of my head where the arms of the frames went. My glasses kept slipping and they were very uncomfortable. I went back for another adjustment and Michelle was working. Bottom line. The previous "adjustment" damaged the frame and Michelle replaced the frame and fit them perfectly to my head. I will keep going there but will make sure Michelle is working when I go. GREAT JOB Michelle.