I seriously owe this place my sight! If i can give it a 100 stars i would! I'm from Ann Arbor and…read morewas at a funeral/burial in Southfield. My eyes started bothering me, i figured i needed some drops (since they felt dry) and figured it was from smudges of mascara i got on my contacts! As i started to drive, it became almost unbearable. I was driving and realized that i shouldn't be. I couldn't keep my eyes open and the sunny bright day was painful. Instead of driving to the hall for the funeral, i called my mom and begged her to grab me eye drops and went to her house. The drops killed. Nothing was making it better. I couldn't close or open my eyes, the pain was excruciating. That is when i decided i needed to see someone and ASAP (as it was nearing end of work day about 2:30pm). Since i don't live in town the first place i called was my Mothers ophthalmologist who unfortunately turned me away (they don't see new patients for emergency's) and told me to head to the ER or urgent care. I knew i needed a specialist and did not have hours to spare! So i came across affiliated eye surgeons and Kristy answered. She asked for my insurance and told me i needed a global referral from my doctor and gave me all the information to give my PCP. She said we will get you in, don't worry. She was amazing and helped me sort everything out! Now i get there and everyone of the staff is extremely nice. I did not wait long before they took me to the exam room where a super sweet lady (sorry i don't recall her name but she was great) did a preliminary exam. When she completed, she took me over to another room. There walks in the sweetest Doctor! Dr. Lindsay Rubin asked me if i was okay and did not scold me about anything but actually sympathized with my pain. She and her assistant Ashley were wonderful. She took a look in my eyes and there it was... a dreaded corneal ulcer in both eyes!!! She told me how important it was to catch early and put me on antibiotics ASAP (1 drop per eye every two hours). She told me to notify her ASAP if it doesn't get better. She told me she would call me Saturday morning to confirm that it was healing. She even suggested to give my info to an ophthalmologist in Ann Arbor to follow up. Since we need to do many visits in a short period of time to stop it from doing long term damage. I refused the polite transfer. She was incredible and caring and her bedside manner can't be beat! Plus she knew what was going on and i wanted to be in the best hands, so i will be driving from Ann Arbor to see her for my follow up bright and early Monday morning. They all did such a wonderful job and i am so thankful to them as i could have lost sight in both eyes!! I will never go anywhere else! I will be going to the practice from now on for everything! Thank you guys from the bottom of my heart! I actually felt well enough today to look at my phone and write this book on how amazing you all are! It's all thanks to you!!!

I had the best eye exam and can't say enough about the personal service I experienced. Macular…read moreDegeneration runs in my family so I have had a few exams in the past to be sure I catch it as soon as I can. the staff at affiliated eye surgeons were super thorough. They have state of the art exam equip and gave me the best exam I have had. on top of the Dr. Rubin did a great job explaining the results in a way even I finally could understand. thanks for a great visit

I liked how the staff were all extremely friendly and helpful. The whole office vibe was…read morespectacular and upbeat. Arrington was so thorough with the exam procedure. The young lady that did performed my tests was very polite and knowledgeable in what I needed to have done. Dr. Verb was straightforward and all business.

Dr. Albear is very knowledgeable and attentive! Asks the questions needed to get to the bottom of…read moremy symptoms. Friendly staff too

wonderful place--we met dr.wong when he had a place in rosevilles costco--we remembered him & found…read morehis new business--all of his staff are real sweet like him...

Highly recommend. Dr. Wong is professional, friendly and totally upfront and honest. Couldn't be…read morehappier with entire process.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

I highly recommend the Kresge Eye Institute located in Southfield MI-…read moreW. Twelve MI and Franklin rd. The Ophthalmologists are exceptional. In 2014 I was in extreme eye pain. My sister called the office (previously on Telegragh) and Dr. Gabriel Sosne accepted my emergencywalk-in, treated me with the utmost care and I have been with him every since. He is truly my "eye angel".

Dr Sonse is teriffic, but the Kresge administrative system (especially their phone system!) is…read moreimpossible! Dr Sosne issued me a prescription and his assistant C. said OK, I'll fax it right away. She did. I called the compounding pharmacy the next day and they said their fax was broken and they didn't get it so please have your doctor call us or use e-prescribe. OK, I *try* to call Sosne's office only to find no way to talk to anyone. Finally called Billing (the only dept that answers their phone) and they transferred me to C. who is now on vacation for 2 weeks and her voicemail says she won't listen to any messages until then. No way to talk to *anyone* in the office! Finally, I called the doctor on his personal cell phone (!) and he says he'll take care of it personally. If C. would have looked at the fax machine after she "faxed" it she would have seen the message on the fax machine that had not gone thru!

I continue to be upset with Dr. Simone because he could not have cared less about my inability to…read moresee after he did my cataract surgery. I had difficulty seeing and he stated that I needed the cataract surgery. I had the surgery as he recommended for my visual difficulties. It was not helpful but he did not care as he ran out of the office room stating, "I have other patients." I have problems with my eyes and he did not care and he continues to have not concern about my situation. When I returned to his office to speak with his staff he had the hallway of his office suite filled with his customers and no one would talk to me. Some of those people in the hallway had dressing over their eyes. Nome of the people from his office would speak to me.....

The doctors at this office are competent, but the front desk staff are extremely unprofessional…read more Phone calls are rarely answered, and messages are not returned. The office is disorganized, and this poor administrative management is likely costing them patients.

I like Dr. Simonian, but her staff is totally unhelpful so unfortunately I'm searching for a new…read moreeye doc. I just wanted to order glasses (my eye exam was months ago but I only ordered contacts then). I called to ask if they take my new insurance to order glasses, and they told me to just come in, without answering my question. I come in and ask the receptionist the insurance question (after she ignored me without greeting for a couple minutes), and she just says, "go ask Debbie" (the lady who sells glasses). I go in and quietly wait for Debbie while she's with another customer, and when the other customer leaves I ask her the same insurance question. Her response: "I need to talk to other people so just wait out there." It was a simple effing question. JUST TELL ME IF YOU TAKE MY INSURANCE SO I CAN STOP WASTING TIME. I did not wait... I left, and so the search for a new eye doctor begins.

What started out to be a pleasant experience turned into a nightmare . . . I had an appointment at…read more3:15 p.m. (needed to leave work early, or course), and was taken in immediately (nice). I had my yearly eye exam (or MOST of it), then received a blepharoplasty test (for upper eyelid surgery, a "lift" so to say). Between my partial "exam" and this test my eyes had been poked and prodded for nearly 1 hour, so needless to say, my eyes hurt terribly and I had a horrible headache. Apparently I passed this test and was taken in to see Dr. Rubin (in all fairness, Dr. Rubin was very nice). Opposed to discussing my "vision" all conversation was about this surgery. I was exhausted and in pain. After all was said and done, Dr. Rubin stated that they now wanted to "finish" my eye exam by dilating my eyes for completion. This, she stated would take yet another 1/2 hour. I told her my eyes and head were already hurting and might I come back for this "dilation" the next day. She told me that would be fine (yet she never mentioned that I would be charged ANOTHER $45.00 for the completion of my eye test (ANOTHER office visit charge). She also stated that she would have ALL the codes needed given to their "tech and surgery scheduler" so when I came in the following day everything would be ready. When I arrived the next day the tech took me in immediately and began telling me about my surgery, i.e. when, where, etc. I stopped her and asked, prior to scheduling anything, what was the cost? Apparently Dr. Rubin hadn't given her ANY information regarding "codes", hence I waited 20 minutes for her to gather this information. Upon her return she stated "well, the Doctors portion to you will be $1,200 and the surgery center will be 20% of your deductible. My deductible is $3,000!!! The tech found it unfortunate that I hadn't "used more of my deductible" then the cost wouldn't be so high". I couldn't believe when she stated "well, something may come along down the road, so maybe you can wait until closer to the end of the year". Oh my God!!! Thank you for wishing an illness on me so as I can "use up my deductible". At that point she also stated that Dr. Rubin "was sorry" but to finish my eye exam (dilation of the pupils), I would be charged ANOTHER $45.00 for the office visit. Needless to say, I walked out. I've always been a patient of the Balian Eye Center, and the only reason I chose this particular place was due to location (near my office). Of course, I paid $45.00 for the first visit and I'm sure something was billed to my insurance company, so now I have to wait another full year to be able to get a COMPLETE eye exam. Stay away form this place.

Jeffery Kalt is an outstanding and knowledgeable doctor/surgeon…read more His team of admins, doctors and technicians are professional. Go here if you want the best eye treatment.

Contacted Doctor Kalt's office with some very specific questions: What do you charge for Lipiflow,…read moreBlephex and IPL treatment for Blepharitis. The receptionist said she wasn't familiar with those treatments and I would have to come in for a consultation to be quoted. I told her this wouldn't work as I had already been to another consultation hours away just to get a quote only to be told that it was out of my range and my insurance didn't cover it. I asked her again, for a price quote for out of pocket price. She said she would ask the doctor. His response was to come in for a consultation and he has other unspecified treatments he can offer. I asked her what these treatments were, and explained again the distance, cost, not to mention it would likely not be covered now that I had already done another consult elsewhere; she couldn't answer the question. I understand that all physicians want to bill for a consultation; but at what point does this become not only illogical, but also unethical? Your receptionists don't know what kind of treatments you offer, or what they cost. Treatments aren't covered by insurance, but you can't share the out of pocket cost up front? Why would you want a patient to pay money for a consult if you're not even sure they'd be able to access the care/not sure you even provide the care they need? Sounds like an insurance scam to me! Anyway, leaving this here in case you're looking for the same. I'd recommend avoiding this physician, he doesn't appear to take his hippocratic oath seriously.

Wonderful experience from start to finish. Dr. Shanbom is…read morehighly skilled and the office runs like clockwork. Had cataract surgery in both eyes and seeing 20/20 again. Don't hesitate!

Dr. Shanbom and his office and surgical staff are friendly, nice and very professional. Dr…read more Shanbom is the greatest in my eyes!!! I had been in glasses since the first grade, and wearing contacts since freshman year of high school. I was severely nearsighted everything was blurry. I had both eyes operated on, Now "I can see for miles and miles, I can see for miles and miles... (LOL) My vision has not been this clear since kindergarten. I see 20/20 now . I wake up in the morning and can see clearly. It is wonderful. Thank you Dr. Shanbom I will be forever grateful to you.

Website is trash. Wait times to request med refills or to schedule an appointment is ridiculous…read more Receptionist say they will put in an order to refill meds but they don't. It is impossible to set up a patient portal on their website. Doctors don't listen and treat every case like it's straight out of a medical book. DO NOT RECOMMEND!!!! Do better Oakland Family Practice.

Front office staff is rude and incredibly unhelpful. Had been going here for a couple years and was…read moreconsistently unimpressed. Probably about a year and a half ago it really started going downhill. I got a flu shot that bled like I'd been stabbed... it dripped down all the way down my arm and onto the exam table. (have literally never bled more than a drop or 2 from a shot before, so I do not think it was done correctly). Routinely was waiting 30+ mins in waiting room. The last straw was when I had testing done at a speciality office and waited 3 weeks before following up on the results. Once I called, they said they added a note for the doctor to call me to discuss results. I waited another week - nothing. I called again and was told that my test results were "misplaced" and that they didn't have them.... So instead of them calling the office where this testing occurred to get the results (that THEY 'misplaced') they did nothing. I called the testing office and had them re-fax over my results. I waited another 2 weeks before following up (they NEVER took the initiative to call me with my results). This place is horrible. Never going back and would not recommend to anyone, EVER.