I was out of town when my cat was brought in for Diabetic ketoacidosis. My parents took them in to…read morestart the treatment and the nurse Lisa was sooooo helpful and kind with the whole process. I drove straight from the airport as soon as I got home and I was told by Lisa that I could come in anytime to see my cat to boost his spirits. I was waiting in a room for over an hour and was told I couldn't see my cat until a doctor came in and spoke with me, despite what Lisa had said in the past. Another nurse kept coming in and out just trying to talk money and financial plans and credit cards I could open up to help pay for the treatment. She was extremely insensitive to the fact that I just wanted to see my sick cat. I finally got to see him and discussed with Dr. Long that she hopes to see improvements the next day. The next day comes and Dr. Long goes on a spiel on how she thinks he's improved and is walking around in his cage and drinking water. I was so excited and ready to pay for another treatment right there. Luckily, My mom told me to see him before I pay for anything else. When they took me back to see him, he could barely open his eyes and hold his head up or even stand. I really would've appreciated HONESTY from the staff on his stability and chances of actually getting better. Again, THE NURSE LISA, was very kind, let me have time with my cat in a private room and was very honest with us about his recovery. Overall just wish there was more compassion and transparency with the whole process. It was really disappointing having my hopes up that my cat was getting better but In reality he looked worse than when he came in. And I did not appreciate the money hungry nurse trying to get more money out of me when I hadn't even seen my cat since he's been sick.

I just got the word that my beloved Afghan was hit by a car through email. I called and the…read morereceptionist immediately tried to sell me a burial package. I explained that he slipped out of the gated dog park and disappeared. Therefore, I spent the entire day placing paid ads across social media. There was no empathy for my feelings as an owner just the sales pitch. When I explained that I needed time to organize and decide , she angrily hung up the phone in my face.

Prayers for our little Oliver. We took him to Veterinary Emergency Center of East Volusia (VECEV)…read moreMonday afternoon. He has possibly a large stone in his urethra blocking his bladder. Dr. Long was able to move the stone by catheter into Oliver's bladder Monday night and he will have surgery to remove it later today. He's around 8 years old, but he's just a 7 lb. baby. We're thankful for the care he is receiving Update: Dr. Long from #VeterinaryEmergencyCenterofEastVolusia (VECEV) just called to say she had finished surgery on Oliver at 4:30 am. It was not a stone, but a BB or a pellet that he was shot with a long time ago. We adopted him June 5, 2020, following his rescue from a puppy mill. He has never been sick or shown any signs of pain. Dr. Long said she had never seen anything like it and asked our permission to complete a research protocol to write a Clinical Research Report. He will need approximately 2 weeks to recover and we can, hopefully, pick him up later today or tonight. We are so thankful to Dr. Long and the entire staff at #VECEV for taking such special care of our sweet Oliver! Calling us to give reports and graciously taking our calls to check on Oliver meant so very much to us.

4 hour wait to see vet. Cost was high. building was clean and cold. They will take emergency for…read moreanimals ranked by them if your pet is not considered an emergency.

Thank the staff so much for being so kind and helpful through our tough time. it is a testament to…read moretheir professionalism that they're able to be so bright and uplifting when so many animals come in unwell. Shadow thanks you as well.

I had to take my older cat in due to vomiting and general unwell, my usual vet is closed on the…read moreweekend and my cat seemed like she needed urgent care. Although I was here for several hours 12:30-6am, my cat was cared for and gently handled the whole time. They were relatively quick with the tests they ran, and everyone was knowledgable and extremely kind. They do xrays on site and are able to triage several pets at one time. There are at least 3 doctors I saw, and so many vet techs who seem to love what they do. I really appreciate all that was done for my cat. I attached my bill as well to my review. Although kind of expensive, it is worth it to have my cat be alive and well. They did give me a discount, again, they were very kind. Base visit is $180 and anything additional will be added in a quote they will show you before more care is applied to your pet. They see cats and dogs, as well as other animals and exotic animals such as birds/rabbits/bearded dragons/etc. I would definitely come back here if my cats were in distress.

The most caring group of professionals and doctors i have ever had the pleasure of encountering…read more Kindness is effortless to these people.

The staff and the doctor at the hospital were incredibly compassionate and helpful during a most…read moredistressful and heart-wrenching time. Everyone at the hospital was caring and understanding. We are happy to know that our dog received the best treatment possible! Peyton Q.

I had an emergent episode with my 18 yr old fur baby. My vet had no openings and suggested I take…read moreher to the nearest ER. I completed the intake form and was at the location within an hour. I had minimal wait time, the tech listened and took detailed notes. Once I saw the Veternarian she was sooooo empathetic and comforting. They did not push any unnecessary testing and got us in/out within an hour. There was enough time spent to reduce my stress level until I was able to see her regular practitioner. This although may be expensive is a wonderful option! Thank you to everyone involved.

Horrendous service. We spent almost $2000 and we still…read moredon't know what's wrong with the dog. Their policies are focused on maximum financial gain for the clinic. They did x-rays and blood tests. They would not prescribe a broad spectrum antibiotic at all. They wanted us to hospitalize the dog for another $3300. They finally tested the urine for a UTI and then came back extremely mild. So they finally prescribed a broad spectrum antibiotic, which is not helping. It looks like Meningitis. Cure is steroids. They didn't treat or test for that at all. If my dog dies, I will be suing.

I came here around 9:00 p.m. because our regular vet was closed. My dog was having symptoms that…read moreneeded immediate attention and they were able to get us in. As soon as we walked in they took him back and we were in a room within the first 5 minutes. Overall, we ended up spending about two and a half hours here. The front desk staff was friendly and so was the vet. The technician was kind of cold but it was late at night so maybe that attributed to it. Also there was a dead cockroach in the bathroom and a lot of dust and pet hair in the exam room. My youngest ended up needing to take allergy medicine when we got home because of all of the dander. That's why I took one star off. I do like that they have a treat area for people who are waiting for their pet.

My endless search for the best veterinary came to an end when I stumbled across OVCE. I didn't get…read more1 doctor, or 2 doctors, I got 3 amazing doctors who all cared for my little guy as if he was their own. Dr. Smith and Dr. Jones carefully studied my panther chameleons issues and made adjustments overtime. They used their own personal connections to ensure I got the best quality and care one could receive. My little man is still around thanks to their time, efforts, and dedication! Thank you Oviedo Veterinary Care and Emergency

I brought my old cat, Mama in for a possible urinary tract infection…read more Veterinary Emergency Clinic of Central Fl on Lake Underhill confirmed the issue and sent me home with antibiotics and an anti-inflammatory. She started getting better within 12 hours. I have brought my dog Mika in for emergency care as well not too long ago and they were absolutely great with her. She needed surgery for a ruptured anal gland. I also had my dog Precious pass away and this clinic took care of the arrangements for me 3 years ago. They are so compassionate here. You can tell they really care about their work. All of the staff here is amazing. They really set the bar how a veterinary clinic should be. highly recommend. Mike

The wait was FOREVER but when we finally spoke to a vet she was kind, caring and offered us a lot…read moreof support. We arrived at 7:45pm on a Tuesday night and didn't leave til well after 11:15. The only thing that really irked me was they told us we were "next" at 9:45 and we still weren't seen for close to another hour. I get how triage works, so we were patient. This place is definitely an ER for life or death type emergencies, at least 1 animal was put down while we were there tonight. I really don't think a lot of their negative reviews are fair.

Client accommodations. The seats are horrendous. In the general waiting area there is not even any…read morecushions in the seats. Get into a treatment room and they have about 1 inch of padding and nothing for your back! The service has been poor at best. Initially it going to be a couple minutes before they could take an x-ray. 2 hours later they said it would be about 30 more minutes. 2 after that they said they are just getting started. When we first arrived we were told it would take about 30 minutes and asked if we wanted to wait or come back. With it being just 30 minutes we decided to wait. Over 6 hours later we are still waiting. Subpar service would be an overstatement!

Where do I begin with this incredible group? On Saturday, my shepherd mix suddenly was unable to…read moreget up or walk. I figured maybe she had a slipped disc or a pinched nerve, but I brought her in anyway. They rushed her back for evaluation and it turns out she had a mass on her spleen that burst, which, in turn, caused her spleen to rupture. She was hemorrhaging and the situation was pretty critical. The way that this team of professionals sprang to action, walked us through everything that was happening while stabilizing her, and rushed her to surgery and managed this complex case afterward was nothing short of heroic. Beyond that, the tools they have rival human grade trauma centers. The staff went above and beyond in every respect. If your pet is ever experiencing a medical emergency, you're in great hands here. 15/10, thank you!!!!