Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

So I was in need of a security system for my new home. After a fall out with ADT (a-holes refused…read moreto give me the lock out code for the alarm that was present in the home from the prior owner - how can that be legal, i gave up arguing after about the 10th phone call). Enter Vialarm. I found them via google. Just so happens that they were also installing the security system in my work. Small world. I have no significant complaints. They are affordable first and foremost. Don't let ADT and the big guys trick you into funky multi year, heavy cancellation penalty contracts. My total security system was 400 bucks and my quarterly monitoring is $50. Now granted I was able to use the existing door and window contacts - this may be where the prices get high, I dunno. The $400 covered a new security panel and labor for the install. My install wasn't without hiccups. I think primarily b/c they don't typically do home security. I think they are trying to branch out from commercial to residential. I had issues with the wireless system and the zone configuration. Basically b/c of a jacked set up I ended up using one of my freebie calls with the police. I think you get two, after that they start charging you. A zone that was no longer active kept pinging - and when the monitoring service couldn't reach me they called the cops. I guess that's good. Well Vialarm and company figured it out and I've been great ever since. Minor annoyance, that at the time was fairly major b/c my alarm was going off at random times. But again, Vialarm as a whole (from owner, to Joyce in the office, to my tech) were awesome trouble shooting and being accessible when I was freaking out on a weekend b/c my alarm would not shut off. Yeah these things only happen to yours truly. LOL

Bought my new alarm before Christmas. It was part of a family gift plan. I wanted the technology…read moreoffered by the national firms, but I wanted to do business with a local firm. The people at Vialarm exceeded my expectations. They don't offer "no cost" alarms. We chose the wireless system from DMP, but got the apps and a video camera along with it (extra) but I travel a lot and can look-in on my daughter when I am out of town. They were prompt, curtious, no up-selling and no pressure. The apps work just as promised. They provided a lot of information prior to the sale (almost too much really) on how to work our alarm, what to expect etc, how to use the system and the apps. They even have some cool videos on their YouTube channel to show you how. If I have learned nothing else, I have learned that you get what you pay for in this world. I have used other vendors in the past, but I would choose them in a minute over the other guys.

Seth was punctual ready to get the job done. He was personable, very knowledgeable and efficient…read moreeven going up into the attic with the temperature being 100 degree weather did not deter his performance. He readily answered my many questions and with explanations while continually working. He worked independently as if he had mastered the job. By himself, he dismantled part of my old system and installed a new security system (which usually require two workers.) He even sold me additional equipment. He definitely is an asset to CPI. Hat's off to him.

We called CPI twice this year for service and each time they want to charge me $50 to have a tech…read morecome look at their system that has failed. I say no. Then the rep says can you pay $25 for half the service fee cost and I say no again. I inform them that I will just shift to another alarm company and then after 5 minutes they waive the service fee. Talk about a company trying to squeeze more money from customers.

I worked with them only to find out they are not legally allowed to do business and have tried to…read moregouge me on prices. Beyond disappointed. 0/10

From the owner: Our business specialize in making the customer happy. We sale and install Security systems,…read moreundersink water purification systems, automations, smart devices, cameras. Free installation, Free doorbell camera.

Avoid this company. They do not stand behind their work. Six months ago they installed a new plate…read morelatch as front door was not closing tight. They installed a new handle and latch. First, when they installed a new handle that they said was the same one as original, it did not cover the whole outside area. So there was a white unpainted area showing. Now six months later the door does not stay shut. When I called company (I think owner) he said it was probably the cold weather, although it has been in the 70's the las week. He would come out to take a look, but would charge me an additional $75, after the original $350 he charged. Hate businesses like. Don't use them!

Yea!!! They're definitely getting 5 starts. From their punctuality to their price point to their…read moreresponsiveness. It was all that I needed to book them. I had an unexpected death in my family which caused me to change my original lock change date. They was so accompanying and was willing to work with me with my schedule. Upon the agreed date they showed up within the time frame of 9am - 11am and literally the process was 10 minutes at the most. Very professional!!! I definitely will use them again when necessary and they're on my referral list. Thanks again