Trevor did a presale inspection on our 13 year old home. He arrived as agreed upon and did a…read morethorough job, explaining along the way what part of the process he is at and what he found. The report was detailed and clear on what needs to be fixed, what might become an issue down the road and what is normal wear and tear. Would call again if needed

Trevor was great and very thorough! This was my first time home purchase and he was able to explain…read morethings in a way I could understand. The report was easy to read and gave me a checklist to work off of as I make my own improvements to the home. Trevor was on time, professional and has impeccable attention to detail. I felt like I got my moneys worth. Thanks Trevor!

We used Titan for two home inspections as we were house shopping, with two different inspectors…read more They both proved to be knowledgeable and incredibly thorough, catching things that were missed even on a home that had a pre inspection. The reports are exhaustive, and they provide lots of details on what's okay or not, and any action to be taken. No home is perfect, but we were able to purchase with a lot more confidence in what we were getting, which helps to take the stress down on a very very stressful time.

Titan conducted an inspection for the seller of the home I was interested in purchasing. Titan said…read morehome was in good shape, furnace was 0k and roof nearing end of life expectancy. Per report, roof was still OK, not needing new roof immediately. Titan never got onto roof, only used a drone. Thankfully, I got my own inspection with a different company before deciding to purchase home. My inspector, who did get on roof, discovered extensive damage to roof to include water leaking into attic in several places. This inspector noted that roof needs replacement immediately. This damage was never listed on Titan report. Also, furnace was not Ok. It had not been inspected for 2 years and needed to be replaced. In addition, Titan report never mentioned water under house and some repairs needed there. While Titan used pictures and report looked good, I would have bought a house that needed thousands of dollars in repairs had I relied on their report.

Ausencio did an amazing job! We hired him to do a clean up of our front yard. He arrived on time…read moreand worked hard all day and the results are impressive. Would absolutely recommend him.

I'm very pleased. They showed up right on time and did amazing work. I would recommend them to…read moreanyone. 5 stars aren't enough.

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Just had my HVAC serviced. What a great company. The technician arrived on time and couldn't have…read morebeen any nicer and professional. What a great company. I can't wait to use them again and recommend them to others.

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.