After being flooded by a neighbor's water leak, our condo propert management used CCR to repair…read moredamages to our unit. The communication regarding when workers would be there was zero- unless we contacted and asked for information. The workers would show up hours after their supervisor said they would be there, and on two occasions, not at all, with no communication to let us know that they wouldn't be there. Repainting had to be done 3 times - wrong color; painting over drywall mud they left on trim from repairing holes they cut in walls. Flooring had to be placed twice because they forgot to use the underlayment that was sitting next to the boxes of flooring. While reflooring, they removed a baseboard heater and tried to shove it under the bathroom cabinet - laying floor in front of it. In order to remove heater, flooring had to come out or be scratched up. The wiring that needed to be capped off was taped up with painters tape instead, with power left on. They left the common areas filthy with construction dust and debris. We cleaned these areas after they left, on many occasions. They left garbage from the renovation for us to dispose of. Because we left an unfavorable review on the sign off papers, they hounded us with phone calls afterward. Their bill to our property management company was inflated and included areas that were not damaged. Workers took personal phone calls while working and talked while "working" on replacing our drywall and paint - not paying attention to what they were there to do. Parts of our vanity, sliding doors and toilet were thrown away by work crew and had to be replaced. We finally became so disgusted with the quality of workmanship that we asked them to leave with work uncompleted. They wanted to come back, but we are not allowing them access.

The most disturbing thing was that several family heirlooms were missing after they finished. I…read morecontacted the office and was told someone would get back to me. After several weeks, I contacted the owner, who said he would look into it. He never got back to me. My family treasures are irreplaceable and I am heartbroken.

Crawl pros provided an estimate for $13,000 after inspecting my crawlspace. They said there was…read moremold and it needed to be remediated. I had my doubts so I had 3 other different companies check out the crawlspace. No one agreed that I had any mold and everyone's estimate was much lower. Crawl pros would have literally gotten me to overpay 10k.

These guys are TOP NOTCH! From the estimate with Topher and signing and scheduling the work to the…read moreguys happily doing the job on day promised. They were clean, tidy, courteous and fast. The quality of the work was evident with the post work photos. I would definitely use Crawl Pros again.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

Don't use this company!! It took 1 1/2 years to "finish" my…read morewater damage project. The finish work was so bad I finally told Jonny, the lead, to just go away. I will pay for competant trades to finish the job. Their painters are the worst, the drywallers not much better. The tile guys horrible. My bathroom door doesn't close because the threshold is too tall. The paint on the wood trim is two different shades. How hard is it to paint the entire piece of trim?? I could go on, but I think you get my story. The demo guys didn't put up dust barriers between the rooms so almost my entire downstairs was covered with tile and grout dust. I works with contractors almost every day. These guys give legit trades a bad name. They certainly do not care about the quality of their work.

It's no wonder their ratings are so poor. Search on YouTube for work that they promised to do for…read morean old lady (Gloria), and they still haven't done the work (they've even been paid for the work). It's been 15 months! Shame on AARP for hiring Puget Sound Restoration. :(

The entire crew that came to support my remediation was nothing short of AMAZING--from Wendy who…read moredid the initial call, contracts, and follow up, to Eddie who did incredible inspection work and explained everything every step of the way (always available by phone, too), to Stephanie and David who also went the extra mile to ensure the job was done right and done fast. I highly--like Mt. Everest highly--recommend them. I hope I never have water damage again, but if I do, I know who to trust and who to call.

Adam at PuroClean of Marysville has saved us on 3 seperate occassions and we will never use anyone…read moreelse! First time, we had a leak from a refrigerator ruin our kitchen floor. Second time, huge water damage from a bad contractor who didn't secure our roof and rain poured inbetween our walls for months, causing mold contamination on 2 levels of our home. Third time was rain damage from a recent storm that lifted shingles off roof. All three times Puroclean came within hours of my initial phone call, secured the house, prevented further damages, and set up dehumidifiers and fans to dry out. For the mold damage, they promptly removed all material with mold contamination, replaced the drywall, etc. to bring the house back to its normal state. They billed my insurance directly and worked with them for payment. Adam has always been professional, kind, and empathetic with our situation(s). You cannot ask for a better person/team in your corner when you are experiencing a nightmare that requires quick and decisive measures!

When we purchase our house in a new development 4 years ago, the developer cut cost by installing…read moreblown in insulation in the attic. It's been a real mess to deal with. Recently we had a problem with some venting pipes that were never sealed and leaked condensation moisture into the insulation and caused ceiling water damage. It was time to make this small repair and patch, but we also decided it was a good time to remove all the blown in insulation and replace with insulation batting. Patrick from Sound Crawls came to do the inspection and gave us a quote for the work we wanted done. In our opinion he did the best inspection of all the businesses that came to give us a quote. He was very flexible, willing to do less, but explained how more could be done to make our attic so much better. We decided to go with his company and our attic now is clean, organized and has storage space that we are rapidly moving things out of our garage into the attic. Now the area is easy to navigate and access remote spots without getting covered in insulation. We are very happy with the results and speed at with the work was done. Highly recommend you give them your business.

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172