Fuse was the first to respond, gave times of availability, arrived within the window, and fixed the…read moreissue at no additional cost other than the $69 call fee. I would highly recommend.

I highly recommend this company. Even though the fridge was not fixable Alex when above and beyond…read moreto try to fix it. They communicate quick and they followed up consistently. I really like the way he approach the issue. He opened it all the way trying to see if it could get fixed. But it was something beyond fixing it. The diagnosis price was affordable. Then you get to think about it and make a decision after the diagnosis. I would call them again if i have another appliance issue. Thank you Alex for your time.

Absolutely best service provided by not coming. I'll explain…read more We have a 20+ year old Whirlpool refrigerator that developed an almost constant drip out of the cold water dispenser. After a growing frustration with it, then checking both Next Door and Yelp, I decided to call Ricardo. He was awesome to chat with about the issue. He was willing to drive out to us and check it, and we were willing to pay the service charge. At his suggestion, he had me text him photos, including the model number and serial number. He called me back a few hours later. He had researched the issue and determined original parts are no longer available. (I had researched separately and had come to the same conclusion.) Ricardo added that in his experience, the aftermarket replacement parts are not the same quality and have been problematic. His recommendation was to plan on replacing the refrigerator if we still wanted that capability. No charge for his time. It was a great experience and highly recommend him.

I contacted this appliance repair, based on Yelp's recommendation. My phone call was returned…read morepromptly. The technicians were finishing a call nearby, and could come after. How amazing, to have a technician at your door within the hour. My 4 year old GE washer had numerous error codes. Seems they are known for this. The repair is nearly the cost of a new machine. I decided not to repair the washer. The technician cleared the errors, and said to see how it goes. I asked what washing machines he recommends, for durability: Speed Queen (expensive), Maytag, Amana, Whirlpool. He said used are good, but buy from an appliance store, with a warranty. I appreciated his help. I've run the washer, about 5 loads. It seems to be working. I saved their contact information, and will call again.

Prompt response to inquires. Highly efficient, experienced, and reliable. Used his services 3…read moretimes myself. Without hesitation refer friends and family to him only.

Jaime came out to fix out GE refrigerator. Jaime was professional, thorough, and efficient…read more Explained to me exactly what he was doing and reasons for the issue. Never did I feel he was trying to upsell anything. Does come with 90 warranty. Would recommend.

Horrible experience with Bob. He was sent by my warranty company for my washer not balancing…read morelaundry above low spin speeds and my dryer not drying small loads after 60 minutes on the low setting. I showed him the pics of the load causing the washer to fail and the error code displayed. He pushed down on the tub and said there's nothing wrong with it. He blamed it on the design of the washer and told me not to wash small loads! The dryer was running 230 degrees on High and looked at nothing else. He never opened the machine! He blamed it on a blocked flange airflow problem w/o looking at the flange. He suggested at my expense changing the ventilation to louvers which would require chipping away stucco! When my neighbor and I pulled the tubing and looked at the flange there was NO BLOCKAGE and the flange was working fine. I called him and he refused to come back out! Bob's Complete Appliance Repair was paid for doing nothing and making inaccurate assumptions. FAHW sent Appliance Superheroes and they found the washer suspension needs replacement plus another part! They took the dryer apart, said it looked very good and checked the airflow. There was plenty of air flow! Their conclusion was fixing the washer should fix the drying issue.

Bob is great! He comes when he says he will. Our second appointment he actually called and offered…read morean earlier time if we were available, but would honor the original appointment if we weren't. We were glad to have him earlier as we had some things to attend to later in the day. On our first appointment he diagnosed the problem and told us it would be an economical fix. He said the part would be ready by the end of the week, a few days. He didn't charge for his diagnosis or initial visit. He brought the part by Friday and was able to fix our washer. It was an extremely reasonable price. We have an old refridgerator, really old, that needed a new drink dispensor pad. The part was hard to come by but Bob was able to track it down and have it sent to him by mail. He got it fixed before Christmas and we are able to use are water/ice dispensor with ease. The part and cost to fix was extremely reasonable. Thanks Bob!

The service was friendly and professional. Although I had multiple problems to be fixed, the…read moreattitude remained upbeat--trip after trip. I could not have asked for a better cost, more professional outcome or more pleasurable working environment, 5 stars is not enough. Great job!

Called them out to repair my dryer. They said they had to order a part. I had to pay 50% of the…read morepart up front and pay the service call. They told me the part would take about a week to arrive. It's been a month & half since the part was ordered and no call. I have called four times and no one answered the phone but left messages every time with no return phone call. They are a scam company. Do not ever use them.

was having an issue with my washing machine. I and was literally washing at a laundromat and a…read morefamily members house the last few months because I was dreading purchasing a new one. yesterday I stopped into Jesse's appliances on my way to work just to see if maybe the can fix my washer... they said bring it over or they can do a house call, I took it in. they checked it out, found the problems, replaced the parts and running within 2 hours, same day!! I highly recommend using them for appliance issues!

I would not recommend this company. My refrigerator went out. I contacted my home warranty who…read morereferred me to this company. I contacted them and they came out in a timely fashion. During the visit I learned I needed a part that had to be ordered. I was told they would contact me directly once they received the part. A week went by since the initial visit but I heard nothing from this company. I received an automated message saying the repair guy was coming to my house on a particular date and time. I was never asked if this was convenient for me or my household. I contacted All Acess Appliance Repair asking how they could schedule this without my knowledge. We ended up rescheduling for the next day between 1-5. Around 430 pm I became concerned so I reached back out to them only to be told he got held up at another appointment. He never told me he could not make it. Around 530 pm I texted back only to be told he was not coming. He advised that he could come out Saturday but never responded back to me once I confirmed Saturday. I stopped hearing from him. The following week I reached out to my warranty company only to learn the part was unavailable and he reported this to them. This had me perplexed since he was scheduled to come twice already with presumably the parts. I was also livid that he stopped communicating with me. I was without a fridge for over two weeks waiting on all acess repair. Now my stove oven stopped working. I contacted my warranty company who referred me back to this company. I decided to give them one last chance. Just like my previous experience they responded to the first message then dropped communication altogether. Worst customer service ever! Bad company.

This company was chosen by my warranty company. He made an appt that I did not know about. I…read moreended up talking to him and we made different arrangements. He came out and declared my dishwasher was an "antique" and he would not be able to get parts. Said he would let my warranty company know so they could send out someone who could do a replacement because he only does repairs. It has been almost 2 weeks and he still has not sent his report to the warranty company! The warranty company has tried to talk to him, to no avail. He isn't answering my phone calls and does not reply to the warranty company either. Now his phone is not accepting messages. He already got paid!!!!!! Please think twice about using this company. Looks like others have reviewed him the same as I have.