We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

I always get nervous when anyone but myself works on my vehicles, but I really didn't want to do…read morethe timing belt/water pump job on my 2011 VW Golf TDI. I found Bavarian Autohaus, and conveniently they are very close to where I live. Read the reviews and was seeing good in the past, then even better since the new ownership, so I took my car here to have this job done. They got the job done quickly, in 1 day, and even gave me a ride home and picked me up the following morning to get my car, which was greatly appreciated. Everyone I talked to and dealt with over there was friendly and helpful, and the job seems to have been done well. And I swear, my car is also cleaner than when I dropped it off, which was also appreciated, since it needed it haha! I haven't had any issues so far, and no codes have popped up, and I feel confident that the job was done properly, and by experienced hands. They also checked the car over and advised me of a couple things that will need to be done soon, which I wasn't expecting them to do, but was another sign of the quality service they are providing. All in all, I'm very thankful to crew at Bavarian Autohaus, thanks!!

I towed my car to you with a CONFIRMED transmission oil leak. WTH? You cleaned up oil leaks and…read morecharged me $4500? You have no business ethics or morals. Ive read reviews here that echo my situation. You have no professional knowledge regarding European cars. Absolutely None.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

Good service, they know what they are doing! I highly recommend them…read more They figured it out quickly and the issue disappeared.

Greg is a fabulous mechanic! Great prices great service would definitely recommend this business!!read more

My truck broke down right at the Burlington exit and after a quick google search I found Steve's…read moreAutomotive with great reviews. So, I had my truck taken there and left the keys in the overnight drop box. Needless to say I was not disappointed one bit. I received a very friendly phone call first thing the following morning letting me know they would try to fit it in their schedule as soon as possible. I'm very happy with the work they did, their communication, and genuinely honest business.

If they had a 6 star review this is one of the few businesses who would qualify. I have been 100%…read morehappy with every experience I have had here and I am greatfull to have a shop like this in Burlington.

I have been coming here for 8 years, and it is the only place where I bring my Toyota Highlander…read moreand Toyota Prius. Mike is a true professional, and I trust him to get the job done right and at a fair price.

Mike delivers honest service at honest prices. Willing to take the time to explain. Especially…read morewith folks who take the time to consistently maintain a vehicle. Keep your well maintained vehicle running and go see Mike.