Bob and Ami were super friendly , authentic and easy too work with and got us the truck we've…read morewanted , highly recommend this dealership too anyone !

Bob and Ami - old school, honest, super friendly people to deal with. Their inventory is honestly…read moredescribed and priced fairly. Very responsive to questions, requests or concerns if you're making a purchase from an on-line source. I flew about 800 miles to make a purchase and they made sure that all my concerns were taken care of before I made the commitment. I've had lots of experiences making used vehicle purchases across the US in 20+ years, but this was the best experience by far. Give them a shot!

One of the best dealership experiences I've had. The staff were friendly, patient and respectful…read more Everything was explained clearly, and they worked hard to get me approved quickly. The vehicle was clean, reliable, and great price. Highly recommend and I'll absolutely be returning in the future.

This dealership prices their vehicles LOW on multiple reputable sales sites to pull the consumer's…read moreattention, to later state the down payment needed to get to "that suggested price." For example: Vehicle was priced $9820.00 ($280.00 dealership fees.) I wasted time looking through photos, researching vin/recall/service history records, etc. to find out WITH JUST "$ 3995 average down - No matter your credit situation, we can work with you! $ 9000 - priced balance to finance with average down - pay tax title and plate." The vehicle actually is priced at $12,995.00. OF COURSE they can work with you!! 20% would be $2599.00, which is acceptable for any lender, and also probably wouldn't require GAP insurance. They're misleading which is awful, but then they're ridiculous by asking over 30% down as if it's a favor. Also 30% would be $38958.50- where did the $96.50 come from? It's dealerships' like this that make me dread purchasing a used vehicle.

Chris was great! I love my new car! I would use him in the future! Definitely recommend him to…read moreeveryone!!

Exceptional experience! When we arrived Jordan had both cars we were interested in and had talked…read moreon the phone about, already pulled out and ready for us to look at. It was an easy choice to pick the 2024 Nautilus we chose when seeing both vehicles we discussed side by side. We took it for a test drive and were impressed with the vehicle and more so with Jordan. He talked about many of the features of the vehicle along our drive and when we arrived back he went over more features and details of the vehicle. He made it easy to make my choice to buy. When back at his desk he discussed financing, all the warranty features, vehicle services, the Lincoln app, gap insurance, rim/tire warranty and more. I would recommend Jordan to anyone looking for a vehicle. He made the entire process extremely pleasant. Everyone I met at the dealership that day was great and made an effort to say "HI" or even strike up a conversation. Thank you for the wonderful experience Jordan, Shawn, Angela and Roland.

I recently purchased a used vehicle from Crest Lincoln, and I can honestly say that Jordan…read morecompletely won my business back. In the past, I had very poor experiences with Crest Lincoln's service department in both 2016 and 2019, bad enough that I refused to return to the dealership for years. Because of that history, I was hesitant to even consider them again. Jordan changed that entirely. From the very beginning, Jordan treated me like an elite customer, despite the fact that I was purchasing a used vehicle. He was professional, respectful, transparent, and genuinely attentive throughout the entire process. There was no pressure, or dismissiveness, just excellent customer service and clear communication. Jordan restored my confidence in Crest Lincoln. He took the time to understand my needs, answered all my questions thoroughly, and made the experience smooth and seamless. His level of service was, and still IS, exceptional and has far exceeded my expectations, especially given my prior experiences with the dealership. If you're considering Crest Lincoln--especially if you've had reservations in the past--I highly recommend working with Jordan. He is the reason I gave this dealership another chance, and he is the reason I would return again.

This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)

First, I want to thank Nick for taking the time to show me the 2018 Cadillac Escalade pictured…read morehere. Nick was professional and provided good customer service throughout my visit, and I want to make that clear. That said, the overall experience with the dealership And the other associate that helped Nick left a lot to be desired. I fully understand that this is an eight-year-old vehicle with approximately 120,000 miles, and I was never expecting a brand-new vehicle. However, there were several things that stood out immediately, including excessive scratches and imperfections on the exterior, along with cleanliness issues inside and outside the vehicle. For a vehicle being presented for roughly $24,818 having it properly detailed before showing it to a potential buyer should be the bare minimum. The pricing was another major concern. The photo shows a price of $24,502, less a $2,000 dealer discount, plus a $280 fee and $34 plate-transfer fee. Based on those numbers, my calculation came to approximately $22,816. However, the actual price presented to me was $24,818, which was higher than the suggested retail price. When I questioned the discrepancy, I was told this was not a mistake. Instead, I was told the dealership uses something called a market-adjusted price" and then applies the $2,000 discount to that price. That explanation was never disclosed upfront. I was willing to accept that explanation, but I also explained that I had already visited another local dealership with a comparable Escalade. That vehicle had better interior and exterior condition, fewer miles--approximately 113,000 versus 120,000--and came with a Carfax and a written quote of $20,000 plus tax. The Nissan dealer quoted me a price After taxes and fees, of $27,000 out the door. I even offered to bring the Carfax and written quote from the other dealership so there would be no question about what I was comparing. I was told that proof wasn't necessary. Before I left, I was invited to come back and show the associate the other vehicle if I purchased it from them. But the conversation ended with a comment along the lines of, if I wanted a perfect car, they had another vehicle for $80,000 that was perfect. That comment was unnecessary and completely missed the point. I never asked for a perfect vehicle. I asked for a reasonably priced, properly presented used vehicle and a straightforward explanation of the pricing. I understand that dealerships don't have to match another dealer's price. That's business. What bothered me was the attitude I received during the process. In this economy, you would think every dealership would be fighting to earn every legitimate sale, especially when a customer is prepared to purchase a vehicle. I was specifically told that the fact I was paying cash had no bearing on how the dealership would price the vehicle. Maybe, that's their business, but the way it was communicated made me feel completely unappreciated as a potential customer. I'm giving 3 stars, and I'm honestly being generous. I'm not reviewing the dealership based on a purchase because I didn't buy the vehicle. I'm reviewing the experience I had as a potential customer, and based on that experience, I don't see myself becoming a customer in the future. That said, Nick keep doing what you're doing. You provided great customer service, and I appreciate the way you handled yourself. Don't let one bad interaction or dealership policy change the way you treat people. Good customer service will take you a long way. I simply believe the dealership could have handled this entire situation much better.

Noah was great to work with and made the experience at Nissan of Macomb easy and enjoyable. He was…read morehelpful, knowledgeable, and made sure everything was taken care of. I would definitely recommend Noah to anyone looking for a vehicle!

Not a very good selection of vehicles to choose from. The sales people were nice but I was there a…read morelong time and the type of car I was looking for they didn't have.

My fiancé and I bought a Chevy Malibu from Ron, and I highly recommend him! He was patient and…read morefriendly throughout the entire process, making our first car-buying experience wonderful thanks to Victory Motors!

I bought a 2010 F-150 from John Bird at B&B Car Co. and had a great experience. After taking it…read morehome, I noticed a small issue with the A/C--brought it back, and they fixed it the very next day at no charge. Super solid place to buy a used vehicle--highly recommend.

I collected my truck today and I am thoroughly delighted as it operates and drives exceptionally…read morewell. This is the third vehicle we have purchased from B&B Car Company, and it meets all my expectations. I will certainly be acquiring all future vehicles from them. Thanks to Chris carrier and John bird and and big thank you to Bob Stickel for the great deal