Our furnace failed recently on one of the coldest nights in recent years. We called our home…read morewarranty co first but they could not get a service contractor to us for several days. This was totally unacceptable so we called a local contractor Rick Ogden HVAC who had previously worked on a past HVAC issue in our home.. They responded immediately with a service call to diagnose problem and confirmed the heat exchanger on our 20+ year old furnace had failed. They provided a very competitive quote on a very High Efficiency furnace, picked it up that day, and more importantly, installed it the next day in the AM. We did not have to leave our home during this record cold spell and we are extremely grateful to Rick and his team for the quick response and keeping us safe and comfortable. They also provided answers to our questions and made appropriate follow up visits to make sure all was running as it should be. When they advertise 24 hr emergency service , they mean it. Also , a pleasure to do business with.

We have used Ogden a couple of times now. Local business with good attitude and customer service…read more Very responsive to our calls.

We needed a new water heater installed ASAP. I set up a package deal at a local home improvement…read morestore that included installation and was referred to the folks over at KW Mechanical. Two gentlemen showed up the same day and although they were both nice and polite the lead guy was clearly looking for reasons they couldn't do the job. I was told my flue was not venting properly and would have to have an HVAC person come over and fix the problem. A local HVAC person stopped by later the same day, checked the flue and venting and said it was fine. He explained the flue needs a heat source to actually reverse the flow of air outward. He demonstrated this and the flue vented just fine. By now, it was too late to have the installers come back out and when I talked to someone at KW Mechanical they were still resisting doing anything until the flue was redesigned to their liking. So I cancelled this install and went to another home improvement store and purchased a combo package that included the water heater and the install. Strangely enough I was referred to this same company but quickly cancelled them in favor of another installer who never called me back. Long story short, I found another installer who came out this morning (Saturday), did the job in a short amount of time, went over everything with me, showed me how to operate the water heater, and gave me a flat price for the job which was significantly cheaper than this company was going to charge (BTW, KW Mechanical was going to nickel and dime me on every little thing). Oh, and he also checked the flue and it worked just fine. So bottom line -- don't waste your time with KW Mechanical.

I needed a plumber for a toilet leak and a damaged sub floor. KW's response time was very fast and…read morethe total job was completed in a few days. We were very pleased with the work done. We very much appreciated the "on our way" phone call and the prompt time of arrival. Everyone at KW is friendly, courteous, and professional!

The folks at Comfort Experts went out of their way to assure the new system worked and was…read moreinstalled properly. They replaced a 20+ year old HVAC system easily and at a reasonable cost. They also resurrected our old A/C system long enough to run until the new system was installed. Great job!

The folks at Comfort Experts are second to none for boiler furnace heating systems. We bought a new…read moreboiler almost 10 years ago from Zimmer Heating & Air. Zimmer did the install. As business owners we research all major purchases. These folks looked great to us. Sadly, we needed repairs EACH year they stopped by to do our annual maintenance. By Fall of this year in 2024, they sent someone who didn't do annual wellness service care. We were stunned. He said no worries, I'll snap a few pics for the owner. We received a $2000 invoice saying the furnace needed another repair. We are loyal clients for Zimmer all these years. One of our business clients told us about Comfort Experts and Less the owner. We have never looked back. Less pulled out our owner's manual and showed us we were missing a very important sensor wire. My husband said that he agreed to take it off with the advice of Zimmer. Keep in mind, they were the ONLY ones to ever see our boiler furnace for repair. It took weeks to obtain all the parts missing from our furnace. Since their service the furnace purrs! It no longer switches on/off and is loud. Our home is WARMER and efficient. THE ONLY folks we recommend moving forward is Comfort Experts with Less at the helm. He KNOWS furnaces. Jennifer his Office Manager was able to calm us immensely from the process it took to bring back the smooth functioning results that they established with us. Our old service pros, Zimmer suggested this furnace is old and we may need to get a new one soon. Shish! Right time. Right place here in Cincinnati, OH to find Comfort Experts. Thank YOU Less and Jennifer. We can now get back to work running our own Company. We sleep soundly. We appreciate YOU and your Expert services.

I just had a tremendous experience with Greater Comfort! Our heat went out Friday evening with…read moretemperatures in the teens over night. I called early Saturday morning for a service tech to come check out what was going on with the furnace. Greater Comfort offered 24 hr service and answered immediately when I called. There was a service tech available 2 hrs from when I called. Jessie was polite, clean, knowledgeable, and walked me through every step of what he was doing. He diagnosed the issue in 15 minutes and gave me great options. He offered other services but didn't try to upsell, or pressure me. this was the best experience I have had in a long time with a service company! As a home builder and remodeling contractor with over 20 years of experience in the trades, I want to give Greater Comfort an "atta boy" for great service and affordability.

best services and explained everything as he went. nice and respectful thanks for a great jobread more

I've been using ADCO for 10+ yrs . I trust them for both my personal home and for various rental…read moreproperties. ADCO has always been prompt, professional and very reasonable costs. They are HVAC experts and will quickly diagnose your issue ....provide an affordable repair and (when needed) a reliable replacement. I've had them install high velocity AC units, standard AC units, Gas furnaces with great results in all cases. I highly recommend them to anyone in need of heating /cooling repair and maintenance. ADCO has integrity and that is why I always call ADCO Heating & Air !

Matt came out to our property in July to give us a quote for some work. The price was reasonable…read moreand we had received positive reviews from our local plumber. He said he would call back after the holiday weekend to schedule a time to come out and complete the work. We never heard back. I followed up with the office on at least 4 separate occasions (waiting at least 2 weeks in between each call) asking for a call back to schedule a time to have the work completed, because I assumed like many business they had a lot of work. I have still never heard back even after letting the secretary know that this was an issue. It's October and time to move on to another company. I don't know they just feel it's not worth their time unless a customer is getting a new furnace, but I would say don't bother with this company.

I had a crazy problem with the electricity in my house after a power outage. The folks at Arc dealt…read morewith me being a frantic mess and fixed my problems quickly and professionally. The technician offered to stay while we spoke with Duke so we could properly explain what we thought the problem was. It was great and really appreciated!

Our tech was Bob and was knowledgeable polite and thorough. He also helped us to watch so it…read moredoesn't happen again. Our AC drain pipes were clogged with residue. Today we had Chad come for a breaker for the Microwave that kept tripping. Turned out the connections were loose and one was burned. This company has been great with both our issues. I would recommend them.

I was referred to Sam through friends. He was very responsive and came the next morning to look at…read moremy furnace. He changed my filter and was able to identify it could be two things. He checked and was able to see the problem immediately. He got the furnace to work temporarily and came back after the part came in and fixed it in 30 minutes. His service fee was very reasonable and the repair as well. He was so friendly and patient with me. He was very responsive via text on when he would arrive. I have a very OLD furnace so he did provide me with both a quote to repair and to replace the furnace but he never pushed or pressured me to replace. When I do replace the furnace I will definitely call him. I have set up a reminder to have him come back in the spring to check my AC unit before summer. I have already recommended him to someone else and would highly recommend him.

I first contacted Sam through a friends strong recommendation. He replied quickly via text. We set…read moreup a time for him to stop by our home to look at our HVAC unit. He was punctual, explained what was going on with our AC. Sam explained what to do and how to take care of the system moving forward. He's the first contractor who has replied and arrived on time in a long time. I recently needed a plumber and reached back out to Sam for a name. Trust goes a long way. I will be contacting him again for a future repair or install for our home HVAC system. I would rather support a local business than a chain. In the long run local is usually better.

It is always nice to have someone you can trust to take care of your AC. Unit , home equipment and…read moreplumbing without worrying that you're being ripped off . A friend recommended Herman's services and I have not have had anything negative to say about them. They are so honest and professional always great at what they do. I am very pleased and I recommend it.

It's great when you have a service that says what they do and provides exactly what you wanted. On…read moretime. Cleaned up space and took old toilet for disposal. They replaced the toilet at my parent's house. The service Rep was courteous and kind to my parents, which means a lot to me. Thank you.