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Affordable Kitchen and Bath

5.0 (1 review)
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2 years ago

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Bath Fitter

Bath Fitter

2.8
(34 reviews)
3.9 mi

The installation process was smooth. What wasn't smooth was and still is an issue to date-my…read morematerials arrived earlier than expected so the Desiree(the permit coordinator) called me to get the installation done at the end of January and offered me a $100 "incentive", which I accepted. The check has been "in the mail" for about 3 weeks. Desiree S Feb 10, 2026, 10:47AM (7 days ago) to me Confirmed the check has been mailed out. Please check back with me by end of the week Friday. Well, here we are February 17th and she no longer answers my emails or accepts my phone calls. Venting here as this might get someone's attention.

Bruce: You…read moreindicated to contact you, but how (email or phone number) please. I have called many offices in the U.S. and Canada about this fiasco. I understand you are franchise driven. I was not given the opportunity from the Ft. Myers franchise to get this info to the franchise owner. Comments I received from their office, such as "You are not our only customer" or "We cannot do the repair, we are busy" or "That is the best we can do" - are unacceptable! Waiting 5 plus weeks for a repair of a defective installation and then to be told to be available for 5 hours on that day only to be told, "We need to reschedule you", at the 3 1/2 hour mark an after an unreturned call/voicemail and my second call about a better approximately repair time!!! Poor, poor, poor! I expected better treatment by Bath Fitter. If you indicate "contact us", please leave contact information.

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Bath Fitter
Tub and walls replaced
Tub and walls replaced
Main shower

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Main shower
Cornerstone Builders of Southwest Florida

Cornerstone Builders of Southwest Florida

2.4
(60 reviews)
2.4 mi

WOW! Due to their stellar reputation, I honestly never even pursued another quote for my kitchen…read moreremodel. From the initial consultation through the finished product, designer Janet Weir exemplified customer service and felt like family. She was whatever that 'thing' is that makes her instantly trustable. The work teams felt like part of our family within moments of their arrival with their easy and professional styles. Now - let's talk about the craftsmanship. Listen to me - these people are artists. Backsplash, cabinets and the glorious granite countertop were all expertly installed as if they were working on their own homes. Jim, the project manager continued to keep me updated every step of the way and swiftly addressed the very small issues that popped up along the way. Cornerstone Builders, now to wow - I can't wait to move on to my bathrooms!

I used Cornerstone for a kitchen and bathroom upgrade. the k was the same footprint. cabinets were…read morenice. however the fabrication of the counter was sub par. outer edge was bullnose, but they continued that around the sink which was not expected at all. designer said he didn't even think about it. shower redo was nice, but they do not understand esthetics in laying out the tile. I could have done it better and they did understand patterns. v disappointing. was going to consider them for future projects, but not now.

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Cornerstone Builders of Southwest Florida
Cornerstone Builders of Southwest Florida
Cornerstone Builders of Southwest Florida

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Affordable Kitchen and Bath - kitchenandbath - Updated July 2026

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