The service aspect of their business sucks. Do yourself a…read morefavor and go elsewhere. Don't waste your breath with Renee. No talking sense to her. Purchased a LG fridge. Needless to say I will be buying the rest of my appliances package to match elsewhere.

Bought a few washer and dryers from them. They worked great for years. Great price and nice…read moremachines!

I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

The technician was professional and diagnosed the dryer problem during the service call as needing…read morea new motor. I was told they would have to order the part. There was no follow up from the company. I called the company several times for an update and price quote. Each time they said they would get back to me and never did. Also, they are very difficult to reach. I had to hire another more professional company to do the repair. Would not recommend using them at all.

My appliance was taking a while to come in. My salesperson was out on vacation and the manager…read moreTrent stepped in. He expedited my appliance delivery getting my appliance delivered in a few days. He didn't make excuses but gave solutions. Stellar delivery service by McLeod, Omar and Juan were wonderful. I will only buy my future appliances here based on the professional services I received at this location. Totally impressive.

so I bought a $3,300 Bosch refrigerator , the one I bought didn't turn on from new they delivered a…read moresecond refrigerator it's worked great . 20 days later the ice maker went out , so they let me exchange the Bosch for a different model to that went well they set up delivery for Thursday I took the day off work, no calls no show I called the store and they said delivery is on next Monday . however dealing with them I know they dont deliver to my zip code on mondays onl Thursdays ........ to be continued when there's a resolution update: after all is said and done everything turned out great Trent took care of everything personally he sent out the best installers Donald and Martian were very professional and experienced making a tough situation into a great experience Donald and Martian get a 5 star review

After 15 years of buying appliances from Good Deals for both our rentals and our own homes, I can…read moreconfidently say the company has changed for the worse since the buyout. The new management provides virtually no customer service, and the decline has been dramatic. Coming from the service industry myself, I'm shocked at how poorly customers are treated now. This is the worst service I've encountered in years. If you choose to deal with them, be prepared for a very different experience than what longtime customers once enjoyed.

Don't buy here. The warranty is useless. Our dishwasher is leaking from a bad installation . Good…read moreDeals installed the appliance and refuses to fix the problem. The extended warranty will not cover a bad installation. I wish that I would have purchased from Home Depot.

The sale went very quickly and easy. Surprised about the quality and pricing of the appliances. We…read morepurchased a new upright freezer cheaper than nearby stores. Very happy with our purchase.

I needed a new fridge and was recommended to this place, very happy that I was. The selections were…read moregreat, the deals were even better, and the service was excellent. From start to finish, everything was seamless, and I couldn't be more satisfied. The feeling of being of a valued customer is just not something you find at the big box stores, I highly recommend this place for any appliance needs you have.

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

Emil was the best! He got my new Samsung dishwasher up & running in my new construction home- The…read moreSamsung warranty ran out due to builder purchase way before home was built- I would definitely use Emil again- He knows his work inside & out- 2 thumbs up & 5 stars

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Had Ray out today to fix a condensate issue with our refrigerator. Arrived right on time and got…read moreissue repaired quickly. Highly recommend.

Jason was and Is Honest Professional and Courteous. Came out on time, explained issue in detail…read moreoffered alternatives. Would Use again, recommended.

After cleaning my oven I noticed the streaks on the inside glass of the oven door and decided to…read moretake it apart carefully and clean the glass which I did successfully. However, I kept having problems putting the glass and door back together and being then I'm a tad older than I used to be and have a very bad back so that turned out to be a bad idea. And I called Jason at Hooked On Appliance Repair, and boy was I glad I did. He came out right after his next job within an hour and a half fixed my door in no time the cost was very reasonable and the value was Indescribable because it saved me from having to do it. He's very professional very nice and I will definitely use him again if I ever need an appliance repair person! Thank you much Jason

I was told I needed a new ice maker and the quote for the part was 300 more than the actual cost…read morewhen I checked online. When I confronted the repair person he then miraculously found it for the price I found. He then installed it and it didn't produce ice. He returned days later and said it needed a sensor. After a week goes by, replaced that and still no ice. Another week goes by for a return visit to tell me he can't fix it. I asked to be reimbursed and was only given back the labor cost. So now I paid 200 for an icemaker that still doesn't work. Absolutely ridiculous and am very upset. Don't use this company.

From the owner: Appliance Repair SOS – Fast, Honest, Professional…read more We get it—when your fridge leaks or your dryer won’t start, you need help now. That’s why Appliance Repair SOS delivers same-day service, fair pricing, and expert repairs you can count on. Our certified techs are friendly, punctual, and experienced with all major brands like LG, Samsung, Whirlpool, Sub-Zero & more. We’re not just here to fix your appliance—we’re here to make it stress-free. Transparent quotes. Clean work. Reliable results. 5-star local service that shows up when others don’t. Serving Cape Coral to Marco Island – including Fort Myers, Bonita Springs, Estero, and Naples.

Mia and her husband are amazing! After checking out a few other places I was so happy we found…read morethem! The process was painless and Mia kept us in the loop as well as being very informative! If I ever have to redo countertops I will be going back to them without a doubt!

Mia was the design specialist that assisted me. She was very helpful and provided excellent…read moreservice. She designed a new kitchen layout for me. She gave me great ideas for cabinets and countertops. The job was completed quickly and at a fair price. I highly recommend!