I got a new dishwasher from these Hack-Frauds less than 2 weeks ago and the thing was broken before we got it out of the box, did not work on installation. It will be 10 more days until they send a member of the Hack-Fraud fix-it team mincing over to "service and diagnose" the problem. My son who legally cannot drive yet, already serviced and diagnosed the part more times than I can count on both hands now, and showed me how to disassemble the thing and what switch is messing up and how to fix it, although it could be a "logic board" (idk he likes electronics); but if a highschool kid can fix it in under 10 minutes, what is taking Mr Jimenez so long to send someone out? Is he paying for experienced service and installation techs or just hiring slave labor to do skilled work and scam customers?
I helped my son film a YouTube video on how to fix this exact problem in case other salesmen are as incompatent as the "Jimenez Hack Fraud Chop Shop" , but I shouldn't have to interrupt my son in the middle of his homework to repair a dishwasher when I need to do the dishes! Especially a machine that obviously has a manufacturer defect and needs replacement/RMA ( or just give me the part today for my son to install instead of another spineless lackey reeking of Patchouli oil).
Who knows, maybe it could have been the oily delivery-duo who broke my dishwasher! These kids did not care what they were doing and just went as fast as they could while they: manhandled the machine into my home with less care than a toddler treats their EasyBake oven, put gouges in my drywall while failing to take culpability, were swearing in Spanish the entire time like I can't understand one of the most common languages in the USA, smelled up my house worse than an Abercrombie and Fitch store with migraine inducing levels of what I presume was cologne, and then demanded a tip after damaging my house and new dishwasher with less style and grace than newborn babies crawling their way through a minefield.
I have put in an RMA with FrigidAir as they value their: name, reputation, and customers, unlike these Jimenez hack-frauds. It might take longer but at least the manufacturer has been more helpful in just a single phone call, than Jimenez has been in in 2 weeks.
Wink News consumer fraud alert should be looking into you hack-frauds! read more