We are sadly disappointed with this company. We've had a regular maintenance service with them for…read moreover 2 years. While my husband was deployed for a year, they did not mention to me that the liner was tearing when they would do the weekly maintenance cleanup. Then, my husband returns from his deployment and the liner started leaking.... Thankfully he was here to get through this together... but unfortunately now that it was fixed(months later from another company)... we are back with this company and they are back to providing low quality service. We don't like to complain, but enough is enough. We do not recommend this company to anyone. We've asked for an estimated completion time of when the water can be swimmable and we are on day 4 without an ETA. We are looking for another maintenance company.

This one is my favorite as they don't charge for water testing snd u like others, they never tell…read moreme I have to buy all their products. They seem very knowledgeable and probably keep a lot of business by not pushing their chemicals on everyone.

Very responsive and personable. Worked the issues out for my spa and great problem solving. Was…read moreless expensive than I thought to fix it and I appreciated the honesty and effort they placed in my job. Thank you. Will definitely use them for all my spa needs.

I have been using Moore Outdoors for all of my pool needs for the past 2 years, but I sure wish I…read morewould have found them earlier. They make me feel at ease with maintaining a beautiful clear pool! I also feel that they are just honest trustworthy people. For me, they provide on-site water testing and then add the chemicals into the pool as needed, all in the same visit. I have ordered cleaning supplies such as pool nets and poles; they sell such quality products. The pool cleanings by Bryan are always exceptional; it's such a treat to me to have him clean my pool. I recommend them to others as often as I can. We will be sadly moving this summer and I will be providing all of their contact information to the new owners!

NEVER SHOWED UP! I called and arranged with Drake for him to stop by the next day to look at the…read morecontrol panel on my hot tub, but he never showed up. An hour after he was supposed to show up, I called and left a voicemail to ask if he was still stopping by at some point; I NEVER HEARD from him. Not that day. Not the next day. If you actually expect someone to SHOW UP, DO NOT CALL Pristine Pools!

We had the best experience possible with Mike at Pristine pools. After hearing about other local…read morecompanies that took months to complete jobs I was very worried we would get the same treatment but it was the absolute, complete opposite! Mike communicated every single task that was to be completed and followed through with everything. He went above and beyond and I could not be happier with the amount of service we received-- not to mention the pool turned out amazing!!! We could not be more excited for Summer! --Don't think its unaffordable there is a type of pool for every budget. Don't waste your time or money contact Pristine pools first!

John & Maria have been servicing our pool for years. Initially when we lived in the house and now…read moreas it is a rental property. We can't recall even one time we have been unhappy with them. They come once per week during the summer and every other week in the winter. Any time they have been on vacation or unable to come they have let us know and made arrangements. Other times when we had requested a different day for cleaning. (because we were having several people over during the weekend) they have fit us in. Always willing to accommodate. If we are running low on chemicals, they let me know so I can order and have sent to the house. If we are out , they pull from their on-truck stash and take care of it, and bill us - reasonable amounts! The water in our pool is ALWAYS crystal clear and pretty. No easy task for a 30 year-old guinite pool! These are trustworthy folks who have bee doing it for years. They know their stuff.

Sandhills pools is an incredibly honest pool company. I don't think people understand that they…read morehave many customers to deal with especially at this time of year. They were very understanding of my need and we were understanding of there issues with every other customer. If everyone would just accept the fact that they are not the only one this company has to work with then I think they would all be happy. Jim and Coney are great people who work hard for a living just like everyone else. So grateful to have them install our pool. Thank you so much for an awesome experience!

Do NOT do business with these guys. Purchased a pool from them several years ago only to find out…read moreit was NOT rated for salt water after they recommended a salt water above ground pool!! The rust damage alone will make the pool unusable in only a few years. The salt chlorinator broke after the second year and I am on my third liner after a bad installation left rail spikes around the retainer ring that pierced the liner. Between the cost of replacement parts, converting to chlorine, and the water bill from refilling the pool, I paid out almost $800. Do yourself a favor and go with someone else.

Very professional and friendly. Very happy with my liner install. Install crew was great, owner…read morecame out to do quality check during install, and very happy, would recommend and will use again

Dave Holland initially replaced my pool liner. Was happy with the install although my pool lights…read morewere working when he started and it took him 11 months to finally get them working again. The issue I have is I got a tear in my liner; he came out (fixed a small hole) and said he would be back to fix the tear. Every week for six weeks he said he would be out soon. Then he ghosted on me; no return of text or voicemail. After a month I called others. Had three different companies come out and they all said the same thing. If I had called them earlier they could have repaired it but now the liner was stretched out and it would have to be replaced. This being the busy period they cold not get to it for several months (Sep-Oct) so I lost the use of my pool for the entire summer. Being a double size pool (40,000 gallons) the pool liner replacement is $4500. So Dave Holland promising for six weeks and then ghosting on me cost me $4500 (as compared to $200-300 repair) and an entire of season of use. A couple of those who gave estimates also said they have had to fix his work as well.