These guys are fantastic. I was tired of my old cleaning lady bailing on me all the time and my…read moreplace was getting pretty gross (yeah yeah, I admit it) so I decided to give AM a try and my place has never looked better. The maid did an outstanding job in my place, she was super professional and she even brought me a little present. Booking and paying online was pretty easy and their customer service is friendly and accommodating. Couldn't be happier with the way my home looks! I immediately got them to keep coming back every other week. They are about $10 bucks more than I used to pay, but honestly, the reliability of the housekeepr and the awesome job she does in my home definitely makes it worth it. They accept paypal and credit card online. I highly recommend them.

I don't even want to give it one star, but I have no option. This is NOT based on a cleaning…read morebecause I never have them the opportunity to come to our house. Let me explain. Maybe I'm the only person in Houston that requires I meet the person who's coming into MY house when I'm not home. The owners both told me that's not their typical order of business to meet the people whos houae they are cleaning and seemed shocked I was even asking to meet the woman that would be in our house. So, I politely told him I would take my business else where. I'm sure these people are great cleaners, but not being able to fulfill the ONE thing I ask, I'm not interested in pursing business.

Amazing ladies! Not only thorough but incredibly considerate. While working from home…read moreWhen they have come they have always started furthest away when I'm on conference calls to accommodate me. They have been the most wonderful maid service we have ever used. Our house sparkles after their visits. We also have pets and they have always made a moment to say hi and get our fur babies used to them as well. They tackle the base boards, move furniture to chase the most elusive dust bunnies and ask about cleaners or other items if using anything new before applying. Cannot say enough great things. Also not sure how they make the bed and throw pills look so nicely arranged (I can never get those to look that good), but it's a nice treat at the end of the day after they've done a cleaning. If you're looking for a reliable service and great people, give them a call!

I must say this is the best cleaning service I've used! I'm very particular and this company…read moreexceeded my expectations! I requested the same crew of ladies each month and the owner sends the same crew without any issues. The ladies work fast and cleaned my house thoroughly. They also make sure they use the right products for whatever they clean. I also love that a reminder is sent to confirm cleaning! The crew is always on time!!! I highly recommend Rocket Maid Service!!!!

I am always pleased with the service provided by Maid U Shine. I appreciate that it is always the…read moresame team that comes to my home. This allows me to leave detail about which areas may need more attention each time they arrive. They are always attentive and leave my home feeling clean and refreshed. Team Lime is the best!

While the cleaners were still at my home, I paid the full amount plus tip through Zelle and…read moreidentified the payment in the memo. The next day, I received an email receipt confirming my payment.The company then drafted the weekly service fee from my bank account 24 hours after I already paid. I immediately called spoke with General Manager Jesus. I was told the additional charge must have been authorized by me and that I could have to wait up to four business days for the charge to finalize before a refund could be issued, then potentially another four business days for the refund to reach my account. Frustrated by the duplicate charge and response, I posted my one-star review and requested the company not contact me again. Jesus then left me a voicemail stating that he was actually the person who initiated the additional draft, despite telling me during our initial conversation that I must have authorized it. Despite my request for no further contact, Business Development emailed me stating that the owner had refunded me through Zelle and asked me to consider updating my Google review if my concerns had been resolved. I informed them that I had received no Zelle payment and the charge had not been reversed. I was then told there had been "confusion": the co-owner, Raul Wong, had actually attempted to refund the $185 through Venmo from his personal account. I do not have Venmo. I never paid them through Venmo, provided a Venmo account, or requested a Venmo refund. I again explained that I simply wanted my money returned and to not contact me anymore. Raul emailed me directly, explaining that he used my name and phone number to send the Venmo payment. He ended his response with: "As far as im concerned this matter is closed and sorry you dont accept apologies, texts or voice mails." I paid my bill, was charged again afterward, received conflicting explanations about both the charge and refund, and an attempted refund was sent through a service I don't even have.

I usually don't leave reviews, but after what happened to my daughter, I feel obligated to warn…read moreothers. I found this cleaning company through a Facebook group and used them twice. The first clean was great. The second, on 12/31/25, was a disaster. My 9am appointment was delayed until 1pm after poor communication from the owner. The cleaner showed up with almost no supplies (no vacuum, broom, or proper cleaning tools) and finished a 2,700 sq ft home in 2 hours, which is unrealistic. Communication with the owner was consistently poor. She later offered a "complimentary" clean but forgot to confirm it and rescheduled without notice. A few days later, my daughter realized her wallet was missing--the last time she saw it was the day the cleaner was here. I checked her Greenlight account and found multiple unauthorized charges. The locations match the area the cleaner said he was from. When I contacted the owner, I was blocked. I have camera footage, and police reports have been filed. The Finishing Touch Co -- extremely unprofessional. please be cautious. UPDATED: She states I had not reached out to her when I've called and texted numerous times with no response. Actually have since been blocked, which leads me to believe you were in on it as well. I'm blocked so if you would like to reach out to rectify the situation I'm open to hearing your side.

Damani and her team did a phenomenal job cleaning my home. They provide great attention to detail…read moreand take their time to ensure accuracy while cleaning. My home is spotless! The personal touches they left around the home really added a special touch. Will definitely recommend them to friends and continue to use them. 10/10!!

Like most people I look to Yelp review to help me figure out which service to use. The rates…read moreoffered by this company can't be beat for the level of service they provide. Not only did the owner do a complete walk -through of my home, but every question I had was answered to a T. I felt completely comfortable with letting her staff in my home. She need a great job. Any issue that came to mind, the cleaning lady addressed in a professional manner. I will definitely use them again!

SCAM!!!!!! I would give this a NEGATIVE star rating if it was possible. Do NOT use this cleaning…read moreservice. This was the absolute worst cleaning service with the most unprofessional owner. My home was cleaned a few weeks back and it was the worst cleaning job I have ever experienced. NO CLEANING PRODUCTS WERE PROVIDED( I was told they were and its also stated on their website) so I provided everything and 6 hours later when I returned my 4 bedroom home was not even close to being clean. My floors were never even swept let alone mopped or swiffered (which I provided all the above). I came home to my TV on, food eaten, and nothing more than my counters wiped down. Clean Linens were left and never changed. I left a check for 80+ dollars and the girl was gone. I called to the owner to complain and even took pictures and she told me I needed to contact the cleaning lady myself. I WAS APPALLED to say the least. I was so upset and said I would cancel the check (which she had immediately cashed upon receipt). I have attempted numerous times to get in touch with the owner (the British lady) and have left several messages with no return phone call. I wish there was some way I could upload the pictures I took and all of the text messages from the owner promising a cleaning and never following through after cashing the check. BE WARNED - this is a horrible, despicable business with a horrible human being as an owner... I even contacted the BBB......

I had family visiting and just did not have the time to get everything cleaned before their arrival…read moredue to being overloaded at work. I was very hesitant to bring someone into clean as I have always taken care of this myself but I really needed the help. I came across Sparkle Maid Pros and they were able to get me on their schedule quickly and at a fair price. I have used them twice since then and both times the service by Tara was impeccable and professional. They send out email reminders in advance and show up within the agreed upon time slot. They are all very flexible if you need to change the time/date. The cleaning was very thorough and efficient and saves me time each month.

Sparkle Maid Pros help us with our Airbnb. They come after every rental to clean the apartment and…read morethey are extremely reliable. I don't have to spot check any of their work because they do a really thorough job! 10/10 I would recommend!

We moved to Texas about five years ago, and the house we purchased was in fairly good condition…read more After our first year in the Houston area, we realized our first big investment needed to be a home generator. We called Shaun at Legacy, and he immediately gave us a great price. He handled all the permits and had the generator installed within a matter of days. Everything works perfectly, and his quote was about $4K less than any other bid we received. Our next big project was our kitchen countertops. We had Shaun come back out to give us a price. It took some time for us to save up while completing other small projects ourselves, and almost a year had passed. When we called Shaun again, he honored the exact same price he'd given us the previous year. He scheduled us for the following Tuesday, and by Wednesday evening we were already enjoying our new countertops, sink, and faucets. We high recommend Shaun and his Lagacy Team!

We highly recommend Legacy Home Services. they were great from start to finish. listen to what our…read morevision was and made our backyard into a resort!

So I hired them cause I was selling my home and they came and did an excellent job. I didn't have…read moreto manage them or tell them what to do. They already know what to do and they handled their business.

I have never been more disappointed with a cleaning service than with this recent experience. They…read morenot only missed the obvious but also did a poor job in a home that didn't require heavy cleaning, taking advantage of the allotted time. They failed to clean cabinets, doors and door jambs, light covers and fixtures, windows, and ceiling fans. These are all basic cleaning tasks in wide-open areas. I spoke to the owner, who was unapologetic and unwilling to offer any compensation. Please be aware of this company. Do not use them; you will not be satisfied, and they do not perform well. 281 Maids do better or go out of business you are going to find yourself in a legal battle with what you say you offer and don't do.