Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Very smooth interaction. Two ladies worked on my oil change which was a first and I loved it.read more

Always go here for my oil changes! Always a quick and easy process and they walk me through what…read morethey're doing. Fair prices as well

come here at your own risk, they gave me a bad alignment TWICE might i add and over time it caused…read morecupping on my tires. I went to my dealership (which i should've done in the first place) and they said that my tires are chopped up so bad on the insides it sounds like a wheel bearing issue when it's not. they told me to go back to firestone to give them the opportunity to rectify the situation. when i did, MARK the manager insulted my intelligence and belittled my situation. he said things like "if you're going to come in here with vinegar i'll give it right back, if you come in with honey then we can maybe work something out" and "well you get what you pay for" and "you put in 5 dollars that's all you'll get back". he then writes me up a quote for the same economic tires i did not want equaling out to the exact same cost of the tires i purchased here not even two years ago. so their solution to their alignment ruining my new tires i purchased from them? to buy new tires again for the same amount. saying they cut me a deal because i should've got "road hazard". He kept mentioning this "road hazard protection" being the reason he couldn't help me..when the tires started cupping due to their back to back faulted alignment NOT due to my driving. ALSO PSA do not waste your money buying tires here. Their "economy brand" is $50 cheaper than high rated name brand tires like Goodyear & Kuhmo. Just stick with your dealership!! Even Pepboys would be better

I had alignment and tire rotation done 7/7/25. It was easy to set up the appointment and the job…read morewas done quickly while I waited. I was concerned that my chrome wheels might get scratched by the sockets and they put electrical tape around the socket to prevent any potential for scratches. It is definitely worth the money to get their lifetime alignment.

These guys are amazing!…read more My sister and I had just left our parents house to drive home to Indianapolis and when we started going faster than 45 the car started shaking. We pulled off and stopped at Midas. As soon as I said the car was shaking they knew we just had ice stuck on the wheels. We came in to the nice waiting room and they had toys for my 1 year old to play with. Within 15 minutes they gave us back the keys and told us it was no charge. The owner was knowledgeable and kind. I would recommend their service to anyone-- in an industry where it has become normal and almost expected for repairmen to take advantage of (most) women's lack of car knowledge, its great to find a place like this where they were honest, quick and professional.

Midas off MacArthur rd in Allentown I believe deserves a rating of a 1 star and would give a zero…read moreif that was possible. I am writing this review to warn others about the incredibly unprofessional, deceptive, and exploitative experience I had at the Midas on MacArthur Road in Allentown. I brought my car here in early March 2026 for a battery and charging issue. I spoke with the supervisor, Rob Klotz, and was transparent about my limited budget. Rob explicitly promised he could "work something out" regarding payment, even suggesting they had allowed previous customers to take their vehicles home and make payments. I trusted him with a car I have maintained since 2016. Instead of addressing the battery/alternator issue I requested, they insisted on a $2,400 "tune-up" (plugs, coils, hoses). I felt pressured into this, as they made it sound essential to the car's operation. When I could not pay the $2,400 upfront, the "flexible payment" options suddenly vanished. I was then harassed with threats of my car being towed, causing me immense stress and leading me to believe I had lost the vehicle entirely. Four months later, my sister spotted my car still sitting in the Midas parking lot. When I called to inquire, Rob Klotz claimed they had removed the parts they installed. He then offered to put them back in for a reduced price of $765. In an attempt to finally get my car back, I paid this amount, plus the cost of a new battery. The condition of my car upon return was appalling: *My personal items were ransacked, items were torn off the mirror, and the passenger seat was left with a noticeable rip. *The car now has a dangerous wobble when driving that was never there before. *The tires were improperly inflated to a hazardous level. **^**To make matters worse! within less than 24 hours of Midas "fixing" my car, the new battery Rob Klotz told me to go buy, died completely, and the car broke down again! *When my boyfriend called Rob Klotz to report the failure, he showed zero concern, offered no solutions, and was entirely dismissive. ***********^*************^***********^************^****** This shop failed miserably to diagnose the original problem, misled me about payment options, damaged my property, and returned the car in worse condition than when I dropped it off and if offering no compensation or assistance. I feel completely exploited. Do yourself a huge favor and maybe take your business anywhere else.

Follow up: Still planning on stopping by to get my…read moreovercharged refund at the location. An apology would be in good order, but I'm not holding my breath. I ended up waiting for 5 HOURS. 5 hours to mount and balance 4 tires. A job that takes 1 HOUR, TOPS. (I spent nearly 10 years as a full time truck service advisor/writer, so he picked the wrong woman to mess with). I arrived at 1:15, left at 6:15. Was NOT expecting to take up residency in their waiting area. After I got in my car, I noticed they never mounted the used tire or rim I had requested (to have as a full size spare). I was charged for the job. Pulled back up to the doors, and they did take care of that quickly. I was fuming. Also notified the BBB. Depending on if I get my refund or a load of crap from the manager, I may file a grievance with the State Attorney General's office. When I got the total, I questioned the pricing. The other service advisor at pickup said the tires I ordered were discontinued. Bullshit. Another lie. I pulled up the ad on my phone, $110.99 each. The ones I SPECIFICALLY ordered. At no time did anyone inform me that they were discontinued. Charged me $129.99 each, do they seriously think that women are stupid? On a positive note, the tires they put on were good in the snow. I drove 125 miles on the highway in a blizzard with no issues.

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

BAD ASSES OF THE VALLEY…read more I went to Firestone Allentown when I experienced car trouble. I thought it was the transmission given the way it sounded and that I could not find any other examinable source of the noise. I tried to get my vehicle to this shop but my vehicle could not make it, and so I walked the last five minutes of the drive. Firestone was able to send a tow truck an hour and half later and retrieve the vehicle. They promptly looked at it and discovered the problem was with a brake caliper coming off. This was a simple fix, and as was necessary, they continued to examine the entire brake system and the remainder of the car for defects. Although one may argue this was an attempt to get more money, they found profound problems with the rear brakes. I know enough about brake systems to know if one leaks and gets air into the system then the whole system has no ability to stop the vehicle. So I had the rear brakes repaired as well. They also identified my vehicle was burning oil, so they added some. Some of the other problems with the vehicle Firestone identified I did not have anything done about since they were negligible problems for the time being. They did a great job showing me exactly what was wrong with my vehicle. They did not charge me for towing, nor for rotating the tires since all of the tires were off the vehicle anyway. They fixed things relatively fast given I had not made an appointment. The three staff members I dealt with were always courteous and the price was fair. I have no complaints about Firestone and they performed from start to finish like true bad asses. I would recommend these men and this Firestone to anyone.

I'm very disappointed with my experience with Firestone, Turner St.,…read moreAllentown. When I called they said they could fix my car air conditioner at a reasonable price. After $1600 they didn't fix anything, said it would be another $1500 to continue with no guarantee of fixing it. They didn't want to continue. I took the loss and took it to a dealership, they found the problem and fixed it for under a thousand dollars. Firestone also had the audacity to list other repairs for over $2000, I would never go back there, and never go there with air conditioning problems. They should have given me money back.

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

My friend just went there to get new tires and an alignment... Don't come here without your…read morebf/husband. Otherwise they'll give you drastically different prices without him there with you.

Not a place you can count on. I have multiple cars and have over the past year had 2 of the 3…read moreappointments I made canceled and I was neither even called they waited till I was there to drop off and told me it was canceled. Wasted my money wasted my gas and wasted my time. Place has gone severely down hill since being purchased by mavis. I'm done having my time wasted and will not be back. Do yourself a favor and find a real mechanic.

I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.

Been here before but ownership or manager change said what happen the last people were no good and…read morehe's honest . I needed some front end work and brakes he told me it's going to cost $1700 took it some place else for $550. Get a second opinion than trust him .