We booked an appointment here during an extended visit I made to Boston because my MOH had heard…read moregood things from a couple of folks. We had a few appointments and I had a couple of plans with family and friends as well in a short time. This must vary based on who you get so YMMV but my experience was incredibly frustrating and a nightmare. Negative customer science and I cannot recommend this place as it seems the issues extend beyond the reported seamstress issues. Come if you like to be hot, thirsty, and frustrated while shopping for something that will cost a couple thousand dollars. *** My friend made a few different appointments for me. Some sort of glitch must have happened but only for this shop and none of the other shops. The appointment booked in PT time zone not ET and because it's in Boston... we all only looked at the confirmation and reminder that said 11am. My friend had noticed the time of 11am but that it seemed like the store opened at noon the night before so it was too late to call to check so we got up early after a late night to head over since it was almost an hour away and I'm definitely not a morning person on a weekend. Of course, we get there and it's closed and I call the number on the front door sign and leave a voicemail. We go on a side quest and come back half an hour late hoping to catch someone and stay for awhile before leaving. No luck. We head off for lunch with a friend and I call again around 1230 to figure out what's going on. Voicemail. A bit later they call back and say got your voicemail and don't know but you're not in our book at all for today and the tone was pointed. What? At this point, I'm incredibly frustrated. No apologies to say hey clearly there is a glitch but let's figure it out. Instead, a terse we don't have you in our book at all. Awkward pause. Do you still want to come? Internally, no but I am in need of a dress so I ask what times are available. It was like pulling teeth. She seemed so annoyed and asked me what time I want to come. We eventually schedule an appointment but I already had a bad taste. I drive back an hour from another commitment and arrive a few minutes late. She doesn't even greet me initially. My friend is there and greets me and catches me up that she's been looking at dresses for me to help get me started. She's great. I don't want to be here at this point especially since it felt as if our person was also standoffish. She finally introduces herself but throughout the visit I cannot help but compare her with the other employee helping another bride's mother. The other woman was friendly, encouraging, and had a few suggestions. My experience did not feel friendly. She helped me in and out of a few dresses but did not seem to understand what I was looking for. I didn't find too many things of interest but don't really hold inventory against stores because it can be pretty variable and unpredictable as to what comes in and what gets scooped up by others. During this process though, another bride comes in. She tries dresses on and was directed to stand on podium we were using so I was standing there waiting while I'm not sure what our person was doing. Did they overbook? In any case, the other woman noticed and offers the other bride's podium for us to see how the dress looks. Our person later suggests I can look through what's on the rack so I start flipping through. At this point, she decides to try to engage me in the time issue. I haven't even raised this with her because I'm just trying to sort out my existing frustration that's been further amplified because the place is hot with no air flow. I'm thirsty, tired, and frustrated. She now states that the time issue wasn't on their side as they had us down for a different time. Wtf. Earlier she told us we weren't even in the book. We figure out the time zone issue and she even says I'm not trying to argue with you but it's not on our side. Lol. I've had enough at this point so I say I don't think it's worth is discussing this at this point. I then stop flipping through the dresses and look at my friend and we leave. Wedding dress shopping is supposed to be fun. You're supposed to feel excited and supported not attacked. It's pointless trying to argue with someone who is not trying to solve something with you but trying to blame you. How hard would it have been to say hey clearly something went wrong and let's figure it out together? Anyways, terrible experience. Never coming back. Not recommended. Have been to 4 other places and they were all pleasant to visit even with varying levels of hospitality. Tulle is a place that does it right. I also liked Marry and Tux. They all reached out ahead of time to personally confirm the appointment, ask about vision to start brainstorming on dress matches, and were super friendly. These other places also felt cleaner and nicer.

This is an amazing family-run business! I went with my mom and grandma and sister to browse wedding…read moredresses and everyone was so helpful and laid back. We found a gem of a dress in their sale area for an absolute steal! They did an amazing job tailoring my dress and adjusting it over multiple fittings for a flat rate. Would highly recommend!

Emilia is absolutely amazing. Cool, kind, funny, intuitive, and obviously gifted at what she does…read more Both of my sisters used her for their dresses and loved them. I would have pounced in a hot minute if it weren't for the price tag. However, she spent two hours with me talking about my ideas, looking at pictures, showing me sketches and fabrics and photos, oh my! I thoroughly enjoyed the experience. I love the dress that I bought at a regular store, but I will always have that image somewhere in my mind of that "imaginary" dress that Emilia would have made for me.

Emilia is a true artist and a most skilled craftswoman. I went to her in a panic practically. I…read morecould not find a formal elegant dress to wear for my daughter's wedding anywhere. Of course there are thousands of dresses to be had, but they all looked the same: embellishments and cheap fabrics to make up for the lack of true style. Famous designers were extremely expensive. Emilia took one look at me and designed a gorgeous dress in the right palette as my daughter had chosen. The wedding was overseas, in Argentina, and people dressed very elegantly. Everybody admired my dress and I felt comfortable and self confident all night long. (Yes, the wedding lasted until breakfast!) You can't go wrong ever trusting Emilia to do your special occasion dress.

Yesterday was my first time dress shopping, and my stylist, Molly, was absolutely amazing from the…read moremoment we walked in! She was incredibly knowledgeable and asked all the right questions to help me discover my bridal style. After trying on a few dresses, she quickly understood exactly what I was looking for and guided me every step of the way. Molly made me feel comfortable, confident, and truly listened to what I wanted. Thanks to her, I now have two incredible dress options to choose from! She made my first bridal shopping experience so special, and I know she'll be my go-to stylist when it's time to say "yes" to the dress. Thank you, Molly, for such a wonderful experience! I can't wait to come back.

The best bridal shopping experience ever. I went to several other shops and nothing compares to…read morehere. Their selection is amazing and they have such a wide variety of designers, styles and price points. Huge shout out to Mandy! She made the entire process amazing from start to finish and truly went above and beyond to help me find the perfect dress.

Margherita was extremely nice, talented and quick with the dress I brought her. I had a tough off…read morethe shoulder, asymmetrical dress with 2 different types of fabric and she took it in multiple sizes (I think it was 12 and I was a 6!). She was also really accommodating in terms of fitting times since I worked out of state on weekdays. In three weeks Margherita finished tailoring my dress and the results were fantastic, bustle and all, and I went happily on my way. A couple of things that I wish could be improved - When I first commissioned her we agreed on one price and then she called the next week to say she underestimated the work and it would cost $50 more, but that she felt badly since it was her mistake so could we just split it down the middle. I agreed but thought it was a strange. The other thing was that since I was traveling to a different state for the wedding she didn't press the dress, which I understand because it gets wrinkled anyway. However, the part where she shortened the dress (new folds created) she didn't press either, so I had to do it myself to create that nice even line at the bottom, which given the price I would assume she would have helped with.

Margherita did an excellent job for my wedding dress! I'm a very petite bride so having my dress…read morelength fit is very important for me. I'm very happy with my dress and it fits perfectly! Price is reasonable and her work is great!

I was so disappointed with my experience at GLL today. I called about a week ago to make my…read moreappointment, and was told that I could pick from the entire inventory if I came in within the next two weeks. So I made my appointment for a week out and was so excited, I had a list of dresses that were all in stock for me to pick from, that I confirmed on the phone with GLL. When I started my appointment I was immediately told that I needed to pick from the "ready to wear" selection because my wedding date was too soon (July 2026). I told my stylist that I was deliberately told I could choose from the entire inventory if I made my appointment within two weeks but she was persistent that I had to pick from the "ready to wear" selection, which only had about 3 of the dresses on my list. I had driven almost 2 hours from RI for this appointment and wouldn't have if I knew that I wouldn't be able to try a bunch of dresses that I loved! I came to my appointment with 6 family members/friends and only two of them were given champagne. They asked for more and were told no. We thought this was odd but didn't think much of it. Throughout trying on dresses, I felt super rushed and like I was not being heard at all on what I liked about each one that I tried. For example I loved one dress but it wasn't fitting right, I needed a size smaller, but my stylist wouldn't let me try the smaller size; instead she kept telling me "it will look much better when fitted correctly...." At the end of my appointment, I had only one dress that I was (kinda) interested in, until my stylist told me we were out of time and that I couldn't try on a vail with my final pick. I was honestly floored at this point and felt like I accidentally offended my stylist or something for her to basically kick me and my 6-person entourage out. I left GLL feeling super sad, rushed, and confused.

Small bridal salon in Boston…read more This was my first time trying on wedding dresses and I was definitely nervous but Grace Loves Lace made it a great experience. It was easy to make an appointment online, I took the T in but there was some street parking right outside the shop entrance on a little side street. The stylist I had my appointment with (Lay) was super sweet. She offered me a refreshment, asked about my wedding, took my measurements, then brought out the dresses I had put in my appointment request. I honestly fell in love with the first dress and, seeing what I liked about the dress, Lay picked out a gown that wasn't in my original list to try on that I also ended up loving, more than the other ones I had picked out. She also helped me to envision what the dress would look like with some alterations. She is definitely very good at her job. The one thing I would have liked was a bit more alone time to check myself out and take videos and walk around, it felt a little awkward to have someone hovering most of the time. Overall though it was a really great experience and I would highly recommend Grace Loves Lace to any bride to be, especially if it's your first time wedding dress shopping.

I was nervous walking in because of some of the bad reviews but I was actually really happy with my…read moreexperience and would recommend this shop to friends looking for Indian formalwear. I needed a dress for a wedding and they were very helpful showing me what was available in plus size. The lengha I got needed to be altered and they told me they could have it ready quickly without a problem for my event less than 2 weeks away. My boyfriend also got a kurta that fit him nicely off the rack. The older woman was a little pushy trying to up-sell jewelry but that's to be expected. It was all definitely more expensive than I wanted to pay, but it was altered nicely and quickly and I'm very happy with our outfits.

I highly recommend Chhabra Bridal for Indian clothes. There are several reasons. One is the…read moreselection of the clothes. The selection includes beautiful classy saris, lehengas, salwar kameez', and other types of outfits. The location is so easy right on Mass Ave, off of route 2, with ample parking. I bought 4 outfits that all needed tailoring and the tailoring effort was huge, the work was flawless and fast, and the results were fabulous. The BEST aspect is the service - Prakriti is a star. White glove service. Vyjayanti Aunty - the owner was super helpful throughout. Can't wait to wear these outfits over this Diwali season and beyond.

So happy I found this bridal shop! I first visited after a long weekend of dress shopping in…read moreBoston, and had scheduled Ceremony as my last stop because I was really excited about the selection on their website and wanted to save the best for last. I definitely had the best experience of the weekend here. Before visiting, you use their online portal to select your favorite dresses from their collection. When I arrived, you could tell that the stylist had spent some time reviewing my choices and really put some thought into how to structure the appointment. I tried on all of my favorites, and also quite a few of her recommendations in similar styles. I loved so many of the dresses I tried on, I'd say their collection is trendier than a lot of other places I visited, but still has some classic styles mixed in. While my other appointments were pretty hit or miss, basically everything I tried on here was high quality and so beautiful. The store itself is really pretty too, it feels super high-end and relaxing at the same time. There's a private room with a changing area for the bride and seating for guests, and it seems like they only do one shopping appointment and one dress pick-up appointment at a time, so it's really private. The prices were fair, ordering and dress pick-up process was seamless, and the staff was so helpful along the way. They don't offer alterations in house, but have two preferred tailoring partners they can refer you too. I picked my dress about 10 months before my wedding, and had to pay a small rush fee to get the dress in time, so make sure you plan way ahead. Loved the experience overall and am so so happy with my dress. I've already been recommending it to all the future brides in my life!!

Alix gave us the most wonderful wedding gown experience. As the mother of 2 brides, I have now been…read moreto a few bridal shops for gowns and Ceremony was by far the most wonderful. The boutique is lovely is a simple and elegant look. Alix asked all the right questions and really quickly honed in on what my daughter felt the best in. We did not feel pressured but did feel very cared for. I cannot recommend this shop more highly!

Hranush is the best!! She took the most amazing care of my wedding dress and her work was…read moreabsolutely perfect. She is friendly, kind, and extremely passionate and knowledgable! Highly recommend.

Hranush altered my wedding gown for my wedding this past May and I cannot recommend her enough! My…read moredress was no easy feat - it was lacy with an incredible amount of detail, and in order to shorten the dress, Hranush had to remove all the detail from the lace first and then re-add all the detail back onto the lace after shortening. She must have the steadiest hand of all time and patience like no other because she executed everything PERFECTLY. I also really appreciated her honesty with me throughout the entire process. When I first tried on the dress for her, she immediately noticed that the ballroom-style skirt was a bit large for my petite frame, so she suggested that we remove a few layers of the petticoat under the skirt. I trusted her suggestion and I'm really glad I did because it came out incredible! Great experience all around.