Negatives. No microwave in room…read more Flat Feather pillows (bring your own) Cheap on towels. You have to ask for more. The Clean Rooms smell like as if they tried covering up years of cigarette smoke in the room. Smells like half cigarettes, half cleaning products. Wifi is shoddy at night.

This is possibly the worst hotel I've ever stayed at. The first night we stayed there was a party…read morenext door and it seemed like there were prostitutes in and out until about 2:30am. We brought it to the attention of the hotel desk staff the next day and she blamed us for not reporting it to her night before. We explained we didn't feel safe with the situation and she told us we were wrong. This place is in a nice location but I think people are housed here an it's really not suitable for families or people who want to sleep and not party. Positives: Close to the river Negatives: It's unsafe Smells like marijuana and cigarettes Dirty Loud Staff aren't helpful or friendly

An absolute oasis. The Spa is beautiful and relaxing. The service is breath taking. A definite go…read moreto in fonthill.

I went for a relaxation massage and facial here at the allure in Fonthill and OMG it was amazing!!…read moreThe staff were incredible. I have never felt so good!! You want a amazing massage and even pace staff go too this place!! I would recommend this place to anyone.. If I could give it more stars I would. I am looking so forward to going again. Seriously go there and try it!! Best massage and facial you will ever get...

The best place to go for lashes! Kylie is a rockstar and always has me looking like a movie star…read more And Krissy the owner is the sweetest girl too!

This is a scam business! They are constantly "changing locations," but neglect to inform their…read morecustomers. Their phones are always busy, and emailing the owner just gives you the runaround. I am one of the many that fell for the scam, so I'm posting this in efforts to save future potential customers. Go elsewhere

My wife bought us a package via Groupon for a couples massage that came with strawberries and…read morechampagne. It was scheduled for 6pm and we arrived at 5:55p. We were greeted by a nice gal sitting behind a desk that told us to have a seat because they were behind schedule. We sat on a wooden bench in a narrow hallway which is fine if we were there to buy furniture but I would expect a more relaxing waiting area for a spa. We waited until about 6:20p and the lady who greeted us brought us back to a very dark and very cold room with 2 massage tables and 1 chair. We couldn't see much because it was so dark with only a few electronic candles on across the room. We put our clothes on the only chair in the room and assumed we were supposed to just get on the tables. I noticed a round object on a table and thought maybe that is where the strawberries are we were supposed to get. It turns out it was a jar of massage lotion but half used. I figure they had it left over from the last clients and we're hey were going to throw it out so they don't cross contaminate between clients. The air conditioner read 66 degrees and was so loud and disruptive during the whole massage (window air conditioner that kept kicking on and off during the massage). It was already freezing in the room and now without clothes on it was uncomfortably cold. We laid on the very stiff and uncomfortable tables (not much cushioning at all) for a good 15 to 20 minutes just waiting for the therapists to enter. It was about 6:40p when they finally entered and didn't say anything, they just started massaging. The whole time it felt like my therapist was texting. I would feel two hands massaging and then one hand would stop and the other hand would just stay in one spot with very light pressure. I felt an object get picked up from the massage table everytime one hand stopped massaging me and then put back on the massage table and then two hands would resume massaging. This happened repeatedly during the massage. I am led to believe they reuse their heated towels from client to client without washing them. They took a hot towel from their towel warmer and put it on my back. They worked my legs but within a few minutes the towel was freezing (66 degrees in the room) and I was starting to get really cold. No heating pad on the table either. When she finally took the towel off she folded it once and carefully rolled it up. She then walked to the towel warmer and placed it back in the towel warmer!!! Why would you place a used towel in the towel warmer unless you are using it from client to client? When I noticed both therapists were dipping their hands in the same jar that was half used from previous clients, I really knew something wasn't right. I'm assuming it's against some health code and they shouldn't be cross contaminating and dipping their hands in the same jar of lotion from client to client. Their hands and the lotion went right from the jar to our bodies. All I could think about for the rest of the massage is "who's dead skin are they rubbing on me from that jar being used for every client?". My therapist never introduced herself or talked about injuries or anything. She just got right in to the massage and when he was finished she just left, never said she was done or anything. Both my wife and myself felt uncomfortable and unwelcome the whole time. Even the massage itself was subpar and very general, no stopping at knots or working on tight spots, just a quick hand movement with "general" massaging. When we got up after the therapists left the room we noticed it was 7:30p. They hadn't even given us an hour massage and it was supposed to be a 90 minute massage. This was the worst spa experience we've ever had and would never return here nor recommend it to anyone. No strawberries and no champagne. Very unprofessional and not welcoming or relaxing.

Anna was welcoming and professional. She was on time for our appointment - no waiting. She was…read moreknowledgeable and provided my service with care. Great place for confidently giving as a gift card for someone you love. Thank you, Anna!

Gifted a Classic Facial to someone and they absolutely loved the experience. Will use their…read moreservices again.

Jenna is fabulous! Honest and truly caring. I would trust…read moreno one else. She has helped me feel better about myself

Love this place! They are always stocked up on all your favorite skin care essentials! Staff…read morealways friendly!

Came here while I was on vacation at Niagara Falls. It was a holiday weekend and so I got stuck in…read morea lot of traffic and was 30 minutes late to my appointment. They could have canceled but instead they were extremely accommodating and just adjusted my package so I could still have a full experience. I had Mya for my body treatment and facial and she did an amazing job. I felt to relaxed and my skin was so soft afterwards. Theresa was the staff who ran the salt cave session and she was very kind and helpful. If you're in the area and looking for a pampering session, I highly recommend this venue.