And my denim addiction continues.... I've been a huge fan of AG Jeans for years, and I'm thrilled that they have a location in Fashion Island!! To say that I LOVE this brand is an understatement! Well-made, high quality, attention to detail, clean and elegant denim!!! Their jeans get softer each time they are worn! Expensive?!?? HELL, YEAH!!! This store is ultra tidy and has this unique layout!! Friendly customer service with a fun vibe! I felt welcomed and appreciated! Good selection, and if they don't have your particular size, color, and style in stock, the staff will make that happen! Overall, I had an amazing experience! Highly recommended! I'm an AG Jeans customer for life!!! Enjoy!!! read more

I bought two pair of Wanderer shorts at Nordstrom. They're really nice (even at the exorbitant price). I ordered another pair of the same size from the AG website. they don't fit. They're like an inch smaller. Foolishly, I expected them to fit correctly and washed them. I can't wear them and I can't return them. Now I have $150 shorts I can't wear. Be cautious dealing with this company. read more

Contacted company directly, manager reached back out to me, drove back down to Newport, was entirely taken care of and left with jeans that fit like a dream. Manager was mortified to hear about what happened. I don't think it will happen again. read more

Christine is the best! My boyfriend and I went in to get him jeans and he never buys anything for himself. The in-store tailored option is what really made the purchase value what it was, as his length option wasn't available. Christine came around and agreed with the length when he was fighting me on it, lol men. And then he finally decided to get them like that. Win! Thanks Christine! read more

Super friendly and helpful. Found me jeans that were not on the floor. Very aware of their inventory. A very nice experience.

Great service. Amaaaazing selection, highly quality denim, knowledgeable and friendly stuff!

Never shopped at AG before and went in with my husband. I had the pleasure of working with Chris. He was so nice and helpful. I got my first pair of AGs because of him. Thank you so much Chris. Can't wait to go shopping there again. read more

Chris was super helpful. I came in with a little bit of a rush and he took care of me right away. Found me exactly what I needed and was super friendly and made the experience awesome. This is my home store forever when it comes to quality jeans. Thanks!! read more

I was shopping with my husband over the Thanksgiving holiday. He decided to purchase a pair of jeans and he was getting them marked for alterations, when an agitated person (turns out to be the store manager) storms into our dressing room trying to take my husband's personal things (wallet, phone, pants) out of the dressing room. I told him we were in the process of getting the pants marked for alterations and would be done in 2 minutes. He said that we could not HOLD the dressing room and had to get out!!!! I have never seen such terrible and unprofessional customer service! The store manager, David Stillwagon, needs some communication and customer service training. He is an embarrassment for any retail store. Everyone working in the store is miserable. This store needs to be audited and checked on by their district mangers ASAP. read more

Today we were shopping at Fashion Island. My mom and sister ended up getting jeans here. They have a fantastic selection! The store is neat and clean and the staff is so knowledgeable and friendly. What makes this store outstanding is the level of customer service. All customers are greeted with a warm welcome and asked if they would like some water. I love the boxed water that they serve. They are clearly doing their part for the environment! I think that many stores can take a lesson from the two wonderful employees that helped us today. We felt so taken care of! Thank you for your amazing customer service and high quality products! read more

AG Jeans never disappoint. They are worth the price and will last years. They have the right amount of trendy, but still classic styles that fit this (getting older) body! I walked in wearing a pair of AG jeans I've had for years--those go-to, soft, faded, look better every time I wash ones. I refuse to put them out to pasture, but left with a great pair of "Jodi Crops" for the summer. Always confident that AG's are great investments. The employees were helpful and sweet and I'll visit again on my next trip:). read more

Love the store, freaking love the jeans. If you go there ask for Taz! She is super friendly, helpful and really cool!

Austin is a really awesome salesperson-- go see him. I walked out with two AMAZING pairs of jeans that fit perfectly. He listened, and found exactly what I was looking for! read more

That store has the WORST customer service. I don't know what happened to the people working there, but I've never felt so ignored and talked to in such a cold manner. The only reason I went there is because I LOVE those AG Jeans and they were on sale. These jeans are truly the best! First time I went and got a pair of jeans, I was treated as if I were invisible. I didn't make a big deal of it; I was just happy to get my jeans. The second time, the service from the two saleswomen was totally unfriendly. I asked one of them if my jeans have been altered, and without looking at me she replied "If we didn't give you a call then they're not." I asked her if she could still check, and so she did, and sure enough she came back with the jeans!!!! She handed them to be without any word, as in the form of a little apology, or even a smile!!I I left frustrated!! If I could give less than 1 Star to this store, I would!!! read more

Yes they're a little pricey. But the young man that helped me was so well informed at this store, that it made my trip well worthwhile. Husband loves these jeans. Husband used to own a jeans factory so he really knows a quality product when he sees and feels the fabric. The man that helped me knew exactly what I was looking for. Husband was thrilled with the jeans I brought home for him. read more

The sales person is very nice and the store is clean and beautiful. I like to shop there, they give away nice fabric bags if you buy. read more

Most comfortable jeans ever. Austin was very helpful, ask for him when you're here for some extra help! We will definitely be back for more jeans! Thank you read more

LOVE the jeans but the service is what really blew me away! I wish we had one of these stores near where we live, but I will definitely be ordering directly from this location for everything! read more

Amy was super helpful picking out the perfect jeans for my brother. Will be back again.

The staff is really nice and very helpful. Enjoyed my time finding a pair I really liked.

Awesome customer service meets fabulous denim. Come visit Austin and allow him to make some recommendations and you will leave happy with quality, stylish denim! read more

Great service and incredible product! Go see Austin for help!! They have jeans that fit someone with a 35" inseam like me- not easy find!

Salesman very helpful with sizing, but did not check on in dressing room had to go out on floor to seek out. I made 3 purchases asked for a discount, new to store, new customer he said nothing available but took my email for promotions coming up (not sure if that went in I have not received a confirmation) bottom line other female sales was giving her guest next to me a discount I asked her how I could get she told me then told salesman he did not know how to activate. It was a substantial savings appreciate her, him not so much! read more

Super helpful staff (particularly Amy!). Efficient. Knows their product and valuable input.

Just returned to SoCal, after 4 months and my FIRST stop was AG Jeans at Fashion Island. Their new store was not open, when I was here at Christmas. I've been looking forward to checking it out. My shopping spree was way to successful!! 6 pair of the LEGGING ANKLE JEANS-SUPER SKINNY ANKLE. The denim is soft, with the perfect amount of stretch. Found some soft cotton tops too. Headed over there right now to add a couple more colors and styles. read more

Such great customer service and love AG. Great store and location. Patty was my sales person. She was awesome. Recommend

Wonderful service and excellent clothes. Love all of their styles and would recommend to anyone.

Cutest clothes and best fitting denim EVER!!! Customer service was amazing also!! I bought 5 awesome items and can't wait to wear them!

Taz was so kind and eager to help me! She helped me find a pair of black skinny jeans that are now my favorite pair. Highly recommend, definitely going back read more

Love their jeans!!!! And all their men's denim, as well!! Bought a black silk blouse and received so many compliments!

Very friendly customer service and great selection of jeans and casual wear. Classic designs that will last. I'll be shopping there again.