My knee completely blew out while I was dusting. I went to URMC Orthopedic Urgent Care where they…read moredid an X-ray and gave me a cortisone injection in my knee. Days later, my knee was still red, swollen, hot and very painful. They refused to see me again or let me see any Orthopedic surgeon before 3 months later. Finally, in desperation, I had my pain specialist order an MRI which also scheduled for 5 weeks out. Turned out, despite having had an X-ray, it turned out, I had a to tibeal plateau fracture, which is serious. It took me 2 1/2 months to see my surgeon. I spent 2 1/2 months walking on a fracture because URMC wouldn't let me see any Orthopedic Doctor at all!

Stay away and go somewhere small, where they don't conveniently forget about you if they don't want…read moreyou as a patient. If I could give zero stars, I would. I tried to schedule an appointment on the 22nd of February and have still never been contacted back by this place. I was told to reach out to them to see if one of their doctors would see me about a knee problem since I had 2 surgeries on it 3 & 4 years ago and my insurance no longer covers seeing those surgeons again. When I called to ask about seeing a doctor about a new patient, I was yelled at by a woman who asked who I wanted to see, that I needed a referral from my PCP, despite being on a no referral insurance plan, and was told I needed to tell them what I wanted, and proceeded to ask if I wanted shots, knee replacements, therapy? When I told her I wanted to see a particular doctor who was recommended who should be the one to decide that, she asked for my information, found that I tried to schedule an appointment with a different doctor in their system who never called me back for an appointment and then gave me an attitude about me "not getting a knee replacement because you're only 30." I was told I needed to send all of my medical records for them, so I did that. They never called me back to tell me if they received anything within a week, so I called back a week later on the 28th of February. They said they haven't received anything but I had confirmed with the other places that they had been faxed to the correct number. Called back on the 4th of March to see if they received anything, and the person I had been talking to previously (the yelling woman) told me they received everything and would talk to the doctor to see if he would see me. Well, that was the 4th of March and this is now April 8th and I still have yet to receive a phone call back about whether or not they'd see me. What a joke. I thought ghosting was a problem with millennials and gen z kids, but in reality, it's actually this place. At least have the decency to call me back and tell me your doctor refuses to see me.

He is the best!!! Dr Brongo saved me from knee surgery and has truly made it easier for me to get…read morearound!!! Love this place ! Have had multiple types of care there and has improved my life!!!

I was having hip and lower back pain and stiffness, but hadn't been to a chiropractor in many…read moreyears. I chose Dr. Brongo based on a recommendation from a friend, and I'm so glad I went. The office environment is pleasant and the employees are so kind and welcoming. Dr. Brongo is so knowledgeable and supportive. He targeted my areas of concern and I found relief after two visits. If you're thinking about addressing aches and pains that you've accepted as "normal", I suggest you go to Dr. Brongo at Westside Chiropractic.

Highly recommend this hidden small medical practice. Dr. Daniels is attentive, knowledgeable and…read moreinterested in maintaining the quality of your lifestyle. He spends time with you as the patient, to diagnose and treat problems rather than send you away with medication or a canned program. Recommendations by Dr. Daniels have allowed me to continue to dance, engage in sports and have enriched the quality of my life. I severely damaged my ankle and foot due to sports injuries as a child. Now have joint and bone displacement issues with pain. The focus has been treatment with solutions verses narcotics. Even his secretary is pleasant and helpful. Highly recommend if you are experiencing any issues with your feet.

From the owner: At Rochester Podiatry, we have the credentials and expertise to treat all of your foot and ankle…read moreconcerns. Our podiatrist, Massimo Pietrantoni, DPM, has access to various advanced equipment such as ESWT (Extracorporeal Shock Wave Therapy). Our podiatrist has special training in treating general podiatric concerns, heel pain, ingrown toenails, warts, and bunions. We also offer custom orthotics and Keryflex nail treatment. We will work with each patient to develop a unique plan that will address all of his or her problems. We welcome new patients and accept most insurance plans. If you have any questions or would like to schedule an appointment, please call one of our offices today!

They gave me excellent care, with patience and explained my problem well…read more Everyone was wonderful starting with the receptionist Monica, the X-Ray tech Concetta and Dr. Briggs. I HIGHLY recommend them. PLUS a - BIG PLUS - they were easy to get ahold of. They also offer Urgent appts. at night.

A couple of years ago I had a knee injury. I was sent to Dr. Finkbeiner's office. From the…read morebeginning to the end, him and his physicians assistant, and their entire staff in that office were great people to deal with. Everyone was always polite and concerned. With an extra special thanks again to his PA, "Meredith Kyle". One thing I would like to add is this. I did everything I was told to do during my healing process. It wasn't a comfortable situation by any means, but,, I healed perfectly without surgery!

I've been to the Emergency Room a number of times and as inpatient a couple…read more My latest visit was yesterday that EMT took me there to the ER for evaluation. The staff, even when extremely busy always takes good care of the patients. Their professionalism and care shows in small details. Your questions are answered and the options to follow up as best course of action. In these trying times with a pandemic going on there are still other diseases and conditions to deal with, and every body deserves the best treatment.

MY son went to Unity ED over weekend for severe back pain. Dr diagnosed problem as lumbosacral…read morestrain and prescribed muscle relaxers and no PT. Follow up with PCP today indicated problem is actually herniated disc. Makes sense because pain radiates down leg. ED did not even pick up on this and never did an x-ray. Should refuse to pay the bill since going to ED was waste of time and delayed getting proper diagnosis and treatment.

I can't recommend Dr. Horan enough! I was in serious discomfort with my hip and was bracing myself…read morefor a long recovery. But Dr. Horan got me in right away and, to my amazement, had me feeling like myself again after just two treatments. His care was efficient, professional, and genuinely focused on getting me back on my feet. I'm so grateful for the relief and the fast turnaround--thank you, Dr. Horan! Derrick

The chiropractors are nice but frankly, it's the massage therapist that I go to see. Molly is a…read moregem!