As a former New York resident, and someone who has lived in various cities exposed to the cosmetic…read moreindustry I assure you my standards for a Medical Spa are high. Essence Skin Clinic, under the ownership & direction of Jennifer Sanneman CLP, is an excellent resource in Midwest. They offer and exclusive and exhaustive list of skin care treatments that address each individual's concern to help you leave feeling your absolute best. Jennifer treated me like gold, giving me highly personalized service. I have had 3 major laser resurfacing treatments and could not be more happy with my results. Her eye for perfection and that standards by which she trains her staff are far superior to that of any staff in MN. The wide range of services they offer are cutting edge in technology. A poor review of this place would just mean that that person's issues go much deeper than a cosmetic visit. Unhappy people are hurting people that lash out at others. As far as I am concerned. This place is a little "slice of Heaven" in the midwest & Jennifer and her "angels" can help me out with my appearance anytime!!!!! ;)

Kim is FANTASTIC at lashes! I have had my lashes done for years and she is professional and has…read morehigh standards. You will not be disappointed in her work. Schedule your lash fill with Kim (or a full set...) everyone will notice your eyes.

Ive had great results with Milan so far after a few sessions! The staff are very friendly and…read morewelcoming. Shout out to Savannah she is amazing with the treatments and always answers my questions!!

I've been coming here for about 3-4 years. Overall I'm very pleased with my results. Now I only…read morecome back every few months for touch up's. Very sweet staff members who foster such a welcoming and comfortable environment - shout out to Savannah whose thoroughness never disappoints.

Another 5 star experience at Refined Skin Medi-Spa. Dr. Tuominen removed some sun-spots that…read moredeveloped around my right eye and took off a mole on my neck that came from some weight changes. I had another peel since I was way overdue, and already I am happy with my results. I can now say that I have had awesome experiences at both Refined Skin locations. Very professional, clean and welcoming. I trust this spa. Can't wait to come back for some overdue filler. Thanks to Dr. T. and his staff!

From the owner: At Refined Skin Medi-Spa we take pride in offering a new level of service that starts with how our…read morestaff are selected and how our standards are taught. Our environment allows each of our professionals to cater to our clients, personally assisting them, making the most of their time spent with us, ensuring comfort, convenience, and control.

I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of…read morewhat I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I just got the Diamond glow facial yesterday with dermablading and my skin is feeling very glowy…read moreand deeply cleansed! I like that this facial has basically no downtime, your skin looks amazing right away! The esthetician was super professional and friendly. They take the time to get to know your skin concerns, inform you about the whole process, and answer your questions. It was a very relaxing and comfortable experience--and it always smells amazing!

Although I was a bit hesitant to have this elective procedure done during the pandemic, I felt safe…read moreat Posh. They had me take a quick health survey, had my temp taken, washed my hands and went in the room for my appointment. Stephanie took time to talk with me about my needs & questions and gave me great information and suggestions. Not pushy at all. So easy to get in and out and the prices are reasonable. I'm worth it right? Thanks Posh. I'm a customer for life. The receptionist actually found more deAls and coupons for me so it cost much less than I thought it would!! Yay!

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages

Their appointment system is unreliable. They do not own or try to fix their mistakes…read more Their client experience keeps becoming worse.

Started out great, until my color was rinsed out and hair blow dried. As I was getting ready to…read moreleave, I noticed half my roots weren't colored AT ALL. There were solid lines throughout my hair where my roots were still blonde (hair is colored dark brown). I'm disappointed my stylist didn't notice as she was drying or curling my hair afterwards. Or maybe she DID notice but thought I wouldn't notice so she didn't mention anything. I had to point it out and ask for a manager to make sure it was redone correctly. I ended up in the salon for 5 hours for a root touch up and a 45 min facial. I really liked my stylist at first until she did the second application, which during that time, she was super rushed, got hair color all over my phone and arm, and was just overall unhappy and messy since she had to repeat it. The facial was okay, but not good enough to make up for the hair experience. I won't be back. The photo below was taken AFTER my color was done, hair was dried and curled. It looked like this throughout my head. Edit to add: a different stylist rinsed out the second color and I noticed at the shampoo bowl that she seemed to be in a huge hurry and was pretty sloppy. She got water all over my back and face, which honestly was the least of my problems. It just didn't feel like the rinsed my hair thoroughly. Fast forward to that night when I took out the hair clip I had wearing since I left the salon and there was hair color ALL OVER my beige clip. Hair color got all over my pillowcase and when I showered to rinse it, SOOO much color came out. I took a white washcloth and rubbed it all throughout my hair and there was so much color left. She literally only rinsed around my hairline, the top, and the ends. Completely left the crown of my head untouched with water and shampoo. After I showered, I towel dried it thoroughly with a white towel and there was no color whatsoever. I'm so mad at the sloppy work done to me. I have to buy a new sheet set now for my bed, a new towel, and a new clip. Small things, but could have easily been avoided if they were paying attention. This place sucks.