I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of…read morewhat I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages

I vowed to never let anyone thread my eyebrows anymore after 1 visit here. I've had my eyebrows…read morethreaded for the past 7 years and this one was probably the worst. I don't live in Rochester, MN but was due for a cleaning. There was a woman who sat behind the counter on the phone. She approached the girl who was next up but that girl requested for another woman. So, that woman behind the counter came towards me. I specifically told her not to thread my eyebrows a certain way but she didn't seem to listen. My eyebrows turned out exactly what I told her not to do. I told her how I wanted it fixed. She attempted to fix it then handed me the mirror. My eyebrows were very thin and uneven! It looked like two different eyebrows on my face. I wanted to cry but told her I will just pay for it and fix it at home. Be cautious. It is true. Service is inconsistent. I wouldn't do it unless you know who will be threading your eyebrows.

I stopped in here to get my eyebrows threaded. There wasn't a wait circa 8:15 pm on a Tuesday. The…read morelady that did my eyebrows was friendly but was asking a lot of questions .. very chatty gal. I asked just for a simple clean-up and not to make them too thin. The shape turned out really nice but more thin than I would have liked. This is a decent place if you need a quick fix.

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I went there one time when I first moved here and was looking for a new nail salon. I had a bad…read moreexperience and never went back. My nail tech did great until she was painting a design and on one nail, the straight line was very crooked. I asked her if she could fix it and she didn't speak English so she called over a man who knew a little bit. I explained to him I wanted the crooked line to be straight (like all the other nails). He responded "what? You want it be perfect?" I said "yes, I want this line fixed please". My tech and the man began speaking in a different language so I turned on my phone's translation app. They were talking about me in a different language saying "I'm not going to make it perfect, I'm going to make it worse". The man responded with "charge her $60, she hasn't been here before". I paid ($60, they said $50 when I called earlier), didn't tip (that extra $10 was the tip in my eyes), and never went back. Now I go to Infinity Nails NW nearby and they are amazing. Do not go to Tips and Toes.

Wife came home with sore hands, four bloody cuticles, and said it was the worst manicure she's ever…read morehad. What a horrible experience, would not recommend at all.

I had a great experience with my hairstylist Norah! She was efficient, friendly, and when I asked…read morefor her to take off another inch when she was close to done she had no problem doing so. The salon is nice and cute inside. Also very reasonably priced. Highly recommend to anyone looking for a haircut in Rochester.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

I got my nails done here a few weeks back the staff is super friendly I loved them so much! I…read moreespecially loved the girl who did my nails she was so sweet and kind and creative can't wait to get my nails done there again

falling off after a week and what was under it is absolutely gross! I've never had this problem…read moreanywhere else! This is either fungus or a bruised nail. They were very un professional and a kept going on their phones. They also had a dog in the store which I'm fine with but if someone had an allergy or something to dogs that would not be good! The waiting time was forever and They also messed it up so I Couldn't do what my friends had