My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Had an urgent pipeline to take care of. Got a quick quote with just sending out some photos of the…read morepipe. Other plumbers asked to schedule a visit to view the issue and with a fee. Issue was handled the same day with a very reasonable cost.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

THE BEST!!! Today was the second time they have come out to our place, this time for our sump pump…read more They are the nicest guys, respectful, quality work and fair pricing. They are very knowledgeable about anything they're working on! We were so happy to use a local, small business and not one of the big boxes. We will 100% use them again! We called and they were able to come the next morning and they were even early!! The price we were quoted was exactly what we were charged.

Dad's Plumbing is the best! We highly recommend them for any of your plumbing needs!…read moreExcellent customer service and expertise. Steve and son really know their stuff and will not quit until they solve your issue. We had a leaky toilet that damaged basement ceiling. Not only did they figure out the problem and repair it, they recommended a reclamation company to fix our drywall (Bales) and they too have been excellent in addressing our issues! A big thank you to Steve and Stevie Gratta!!!

As a homeowner, you already know that some point something will break down, stop working, reached…read morethe end of how long they usually last for, before you either have to get it fixed or replace it..that can be costly. One of the worst things that can go wrong, is your drain, especially in a home that is going on 50 years old. I had called, Roto-Rooter( located in St Peters) their response was fast, they sent out a technician within a 2 hours, saw what the problem, and had schedule another technician to come the next morning. They quoted their price which included fees and taxes. Thankfully they did a great job. They are also very knowledgeable and said that most homeowners living in older homes will at some point have problems with their drains. Turns out my drain is made of cast iron. My house was built in 1978, so if your home is that old..please have your drains and plumbing inspected. I highly recommend this, 5 x 2 thumb up, business!

awesome and very help. Timothy was great. we recommend them…read morehighly. 5 stars the app is easy.

Alright, I will say they requested to send out a tech who came and resolved the wiring issue. I…read moreappreciate their efforts to make it right. Maybe these guys are turning the corner.

In November 2025, I called this company to inspect my AC/heating unit. The technician upsold me on…read morea heating and cooling maintenance package, explaining that it was the best thing I could do for the unit, so I purchased it. He also told me I needed new filters, which I went out and purchased, and he installed them. He was very friendly, so I felt confident that everything had been taken care of. Since it was winter, we only used the heating portion of the system, and it worked fine. We had no need to turn on the air conditioning until two days ago. When we finally turned on the cooling system, we discovered that it was not cooling at all. I contacted the company because it appeared that either the cooling maintenance had not been performed properly or it failed to identify an issue that already existed. If the cooling system had been inspected as part of the maintenance package I paid for, I would have expected any needed repairs or replacement parts to have been identified at that time, especially since the technician had no problem recommending and selling additional items during the original visit. When I called, I was told that I would need to pay an additional $99 service fee just for someone to come out and look at the unit. I explained that I had already paid over $200 for a heating and cooling maintenance package and wanted to understand why I was being charged another fee when the cooling side of the service had not resolved or identified the problem. Instead of addressing my concerns, the representative raised her voice and repeatedly told me that the only way the company would come out was if I paid the $99 dispatch fee. Based on my experience, this company's business model seems heavily focused on upselling and generating additional service charges. I would not recommend this company and believe customers should be cautious before purchasing their maintenance packages.

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

Our a/c unit went on the fourth of July weekend, I started contacting businesses for estimates on…read moreMonday, Brandon was the first to offer a repair before suggesting that we replace our 14year old system. He explained the pros and cons of repairing versus replacing our system-gave us his input on why he would suggest one model over another and suggested we search online to see what we thought. He also worked within our budget and when we agreed on a unit he and his crew were over the following Saturday to install everything. After about a week or so Brandon contacted us to make sure everything was working properly and to see if we had any questions. The young man seems very knowledgeable about his craft I would highly recommend him for your HVAC needs.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

Great service with very short notice. I called early on a Saturday morning (and a holiday weekend)…read moreneeding a broken sump pump replaced for a rental house. Michael Harris (tech #4584) immediately responded and took care of the issue. He not only installed a new sump pump, but proactively suggested that I replace the discharge pipe that was too small for the property. I'm grateful he took care of the problem fast which avoided water damage to the property and my resident's belongings. Michael also had the courtesy to discuss the recommended solutions and financial investment privately with me - out of earshot of my residents. This was much appreciated as most vendors create awkward situations when residents hear/think they are getting something (new carpet, new appliance, etc.) when instead a simple repair is all that is needed. It was nice to collaborate on a solution first, then tell the residents together.

I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

Top notch custom service and quality work. On time and finished as stated. Would highly recommend!!read more

If you're looking for any service that is plumbing related then look no further. This company was…read morean absolute pleasure from start to finish. Easy to set up an appointment, technician arrives on time, and he gives a detailed thorough outline of what he wants to do and how much it'll cost before work is began. Our technician, Thaddeus, was very pleasant the entire time. We ran into a few issues along the way and he was able to use his trade knowledge and skill to quickly think of another way to solve the problem. Finished product looks spectacular and they stand by their work. Great job!