I've been getting water delivered from this company weekly for 10 years - back when it was Alka…read moreLogic on Lincoln Ave. I was one of their first water delivery customers. While the first couple of years had its delivery bumps as they were getting their delivery system figured out, it was never anything to make me reconsider their services. Why? Because I was able to order their premium purified RO water vs. only having the option to order alkaline water. And let me tell you, I LOVE the taste of their premium purified water. Love, love, love!!! Recently I had considered switching to a local water company simply because they were a couple of dollars cheaper. I tried their RO purified water, thinking it would be the same and the switch would be easy. Boy, was I wrong! It tasted like basic spring water vs. the pleasant crystal clear flavor of TBWCo's premium purified. No joke, the flavor of their water is why I stay. It's simply the best tasting purified water I've found - it's a pleasure to drink!!! Especially considering I drink it all day every day. Since the initial wave of delivery issues some 10 years ago, I have never had issues since. I've moved multiple times. They're in my phone, we text weekly to confirm delivery. When I move the deliveries continue without a hitch to my new address. Putting a hold on deliveries is super easy when we're traveling. And the best part is, even though we've both moved locations and they've rebranded and expanded, it's still the same great tasting water as it was 10 years ago. I cannot recommend this company enough!

This company customer service and professionalism sucks. I paid for a whole house system with R/O…read moresystem to be installed in my in laws brand new house. I wasn't aware the company doesn't exist in Arizona. They subcontract their work to any third party that might have plumbing experience. My in laws were in the house 5 days. When the installer came to install the system. He was 3 hours late. That should have been a red flag! He wasn't a licensed plumber. He was just hired a week before. His experience, he was a cabinet installer. He caused a leak that damaged the wall in the garage causing water damage needing Sheetrock repair and paint. To date, they have not sent anyone to execute this repair. The installer did not have all the necessary parts to install and had to run to Home Depot several times for plumbing parts. The owner/salesman Frank is less than honest. Doesn't keep his word and doesn't follow through. In essence, a liar. They push a lifetime warranty and 90 day money back guarantee. You will need it. In my opinion, I would not use or recommend this company. I will be calling Better business and states attorney general to log formal complaints if 100% refund is not provided within 24 hours of this post. I will also dispute with my credit card company.

Best water store around. I drive from LAX area, so about 45 miles round trip but it's worth it. I…read moreonly go every few months so fill about 18 gallons. Great price for alkaline & purified water. Employees are always extremely helpful & friendly. And they have a loyalty card. I've gone to pretty much every water store closer & they're way more expensive but more importantly the alkaline water doesn't taste good.

We get our alkaline water here and each time we go, service has been great. They are very helpful…read moreand they work fast to get all our bottles filled. Prices are great too. We have glass 5 gallon water jugs and they've been very careful when filling it up for us. They used to sell more glass jugs, but lately I haven't seen them. When you go, make sure to get a punch card! I love it whenever we fill them up and get free water!

Hidden gen in South Gate. We have business and home service and we absolutely love their alkaline…read morewater. Service is great and delivery is fast.

We've been using Kabazon for a while now. They make it super easy honestly. They helped us get a…read morestanding water filter that fit our aesthetic needs since we didn't like any of the ones they had in stock. The delivery people are super nice all the time. I often forget to put the containers outside and they always send a text before hand to remind me. The price is reasonable and there really aren't any better water services than Kabazon in the San Dimas area.

We've been using this water delivery company for a while now and honestly have nothing but good…read morethings to say. Their customer service is excellent! Super friendly, helpful, and easy to reach whenever we have a question or need to make a change. Deliveries are always reliable and the water quality is great. The price is totally worth it for the convenience and service you get. It's one less thing we have to worry about, and that alone makes a big difference. If you're thinking about signing up, I'd definitely recommend them.

Very responsive and water tastes great! Reminders sent before delivery and always on time.read more

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

I have been trying to sign up for Mountain Valley Spring water delivery for over two months. First,…read morethey lacked sufficient bottles. Then, when I mentioned my Costco membership, they brusquely referred me to Costco.com and said there was nothing they could do. Unfortunately, Costco does not offer Mountain Valley Spring water delivery, only other Primo brands, and I'm back to square one. This lengthy, disappointing process prompted me to read the reviews, and after I realised who would fulfil my orders when I signed up, I decided against it. Thankfully, the signup process was awful enough to save me from further headaches. I was communicating with an "acquisition specialist" in Arkansas who either sends long, templated emails or one-liners--disinterested and challenging to work with. Avoid.

Re: PRIMO BRANDS - Water delivery…read more This company is horrible!!! I have been transferred 4 times and disconnected and I have been on hold for over 2 hours. They are rude and don't seem to care about their customers, it is a horrible business. They have also raised their prices and sneak extra charges they don't tell you about. I should have been charged $32 (this is my bill) but then I discovered I was charged $48. I was told it was for delivery fees, but delivery was already included in that $32. What they say don't make sense, and they aren't honest, so I would be very aware of this company. Even Costco and Sam's Club sell water for $5, so save your time and sanity! I will never work with this water company again (sparkletts and primo is now one company) they merged!!! HORRIBLE

Best water company in Orange County! Way better price and taste as compared to all the others I…read morehave tried such as Sparklets, Arrowhead etc...

Avoid Alpine Fresh USA. This company does not value new business. I called at 9:00 AM to start…read morewater delivery service for our City Hall in Orange County. After sitting on hold for 10 minutes, the rep who finally answered sounded bored and disinterested. When I explained this would be a two-month trial during construction, with the potential for ongoing service, she told me she wasn't sure she even wanted our business and would "have to check with her manager." That was all I needed to hear. I hung up, called Phresh Waters instead, and they immediately scheduled a delivery without hesitation. That's what real service looks like. Alpine Fresh USA wasted my time and showed zero professionalism. If you value your time and your business, go elsewhere

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen