I am writing to formally report a deeply disturbing and dangerous incident involving the individual…read morepictured below, who appears to be operating a tow truck on behalf of your company. Without any provocation, this individual verbally assaulted me and then attempted to ram my vehicle. The situation escalated further when he deliberately positioned his tow truck in front of my car, using it to intimidate and threaten me. He proceeded to move the tow platform toward my vehicle in a manner that strongly suggested an intent to strike it. The entire encounter was alarming and left me shaken. At no point was his behavior justified or appropriate. I remain uncertain as to his exact intentions, whether he intended to damage my vehicle, force entry, or otherwise harm me, but his actions were aggressive, erratic, and posed a clear safety risk. This incident occurred in the CVS parking lot located at 375 Queen Anne Road in Teaneck. Conduct of this nature is completely unacceptable, particularly from someone entrusted with operating a large commercial vehicle on public streets. I urge you to take this matter seriously and investigate it promptly. No one should have to experience this level of intimidation or danger.

Richie's towing is most responsive among 5 towing services I have requested…read more He was very reliable and provided best service. Strongly recommend.

The lady working behind the counter name, Michelle might be the most difficult and obnoxious person…read moreand customer service that I've ever met. After me and my seventy year-old mother came down to pick up a vehicle that was stolen and recovered. She started to yell at My mother. At that point, I got upset with her and told her very calmly not to yell at my mother. She threw me out of her office! They should do a better job of hiring employees that interact with customers.

Responded to my AAA service call . First truck couldn't help so they sent a second one to start…read morecar. Two great repair people. Great attitude and friendly. They are a great partner of AAA.

Great service from start to finish. He picked up my vehicle in Woodcliff Lake and safely delivered…read moreit to ETD in Hillsdale. He was professional, helpful, and made the whole process easy. I really appreciate the great service and would definitely recommend him.

Lifesavers! My car broke down late at night, and they came…read moreto the rescue! They showed up faster than expected and went above and beyond to make sure I was safe and taken care of. Super courteous and professional -- definitely my go-to towing company from now on.

I was leaving a bar with my girl, both of us intoxicated... my car decided it dont wanna start mind…read moreyou its almost 2am.. I called Big Chev and he was there in less than 10mins ... (im convinced he had on lights and sirens or something).. Anyway he jumpstarted my car. And was very reasonable with price.. 5

Very professional service. Arrived as scheduled. The driver treated my car like it was made of…read moreglass. From the initial contact with this company's receptionist, who genuinely shared my grief, to the tow driver who eased my concerns, K and K helped turn my bad day around. Highly recommended.

They came out in a blizzard to give us jump as our car wouldn't start. Turns out the issue was not…read morebattery but issue with our key fob. They went above and beyond by recommending a locksmith. That service is above and beyond. Very responsive by text. Great service

The service was amazing! I had broken down on the middle of route 3. I was trying to get in touch…read morewith triple a but before I even put the request through he had pulled up to help me out and gave me a tow. He was very kind and was able to tow me to my mechanics nearly half an hour away. I would highly recommend. I was lucky he was in the right place at the right time.

Great towing service! I had a car issue in Union City and needed to get my car to Passaic. I…read morecalled, East and West towing Company and Albert was able to help me very quickly. He was professional, helpful, and made the whole process easy during a stressful situation. The price was also very fair compared to other towing services. I really appreciate the quick response and great service. Albert even gave some tips on how to fix my car .I definitely recommend this business to anyone who needs a reliable towing service!

My family of 4 was on the way to Florida from Massachusetts. The Uhaul we rented seized and died in…read morethe middle lane on the busy New Jersey tpke. Highway patrol required us to be towed us to an abandoned Sears parking lot (at OUR EXPENSE $500.00!) in a very sketchy area. Uhaul didnt even return our calls. The only help we had, was from Rob at CES. He got us towed to his lot and advocated for us to get a new truck, transfer of contents & a place to sleep. Uhaul was totally unbothered about us being stranded with 2 kids a cat a dog & a hamster with a truck containing all of our possessions thousands of miles from our destination. Without Rob and CES we would still be sitting in that lot. I am forever grateful to CES. I strongly recommend this business.

Quick Response, reliable, professional and honest! These are qualities hard to find today!read more

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.