UPDATE: The owner emailed me the next morning. She is reviewing how repairs get tracked and helping…read morewith the customer service training for the new office staff, and she wrote, "The fault lies with Martin Glass, not you. Please accept my sincere apology. You are heard and believed." That was all I was after. I am leaving the review up because the visit happened, and I am adding this because the ownership answered and is doing something about it. --- Unfortunately, I can't leave 0 stars. My partner dropped off four window screens to be rescreened. On the first visit, the woman at the counter noticed the tension springs were missing from most of them and asked Sam, the manager, what to do. His answer was "well, if she's accurate, then we need to order some more, and it'll be a week." I hadn't been doubted about anything yet, and I was already being doubted. Two weeks passed with no contact, so I called and drove over. Sam told me they had texted and called. I received neither. The only reason I was standing there is that I called them. He then told me I had brought in three screens, not four. I told him it was four. He would not go look again. He told me I was trespassing, told me to leave, and said he was calling the police, and he started dialing. He stood there dialing for four or five minutes and never completed a call. While he was pretending to dial, I told him how it looked from where I was standing: he had decided I was wrong because I'm a woman, and he was keeping my property over it. He went back to pretending to dial. I finally asked the woman at the counter if she would please check one more time. She went back, said "oh, hold on," and my fourth screen was exactly where it should have been. The three large ones had been grouped together and the small one set off by itself. Their own filing was the whole mystery. I left with all four screens and no apology. The one star is not for her. She was the only person in that building who was willing to go look. A busy counter miscounts sometimes. That is not what this review is about. This is about a manager who would rather accuse a paying customer of lying, and fake-dial the police for five minutes, than ask his own employee to look one more time. If you use this shop anyway, photograph what you drop off with the full count in the frame, label each piece, and get the count written on your ticket.

My SIL accidentally broke a middle pane of my 1955 door. Martin Glass arrived on time for the…read moreestimate. I had looked at the door, having taken framing courses, and knew it wasn't going to straight forward to remove the trim. I told the tech that and also said I hoped to replace the door with a new one soon that was energy efficient. Because I said that, they agreed to do my door as these 75yo doors can take cosmetic damage to remove the pane. Again, the glazer arrived on time. The end result, which he was proud of, was a tiny hole and a tiny crack ( easily filled with wood caulk if I cared). It was great! He was done quickly and I can't thank them more. Likewise with my SIL. But hey, cardboard and duct tape was more energy efficient during those really frigid days!

Look no further! These guys are THE BEST in Madison, WI! Super friendly, fast, meticulous, and…read moregreat prices! They did an amazing job! I'm kicking myself for waiting so long!

From the owner: Pane In The Glass Inc. Welcome Pane In The Glass Inc. has been serving the Madison, WI area since…read more1996. We are a small owner operated business dedicated to bringing you high quality service with a personal touch. We are able to offer window cleaning, pressure washing, and gutter cleaning to our customers.While starting off as a window cleaning company, we are now also able to offer pressure washing and gutter cleaning services. These services are provided with the same professionalism our customers have come to expect.

Great assessment of problem. Great removal of old shower door. Lovely and functional new shower…read moredoor. Looks perfect. Thanks !!

I had Brunke Glass measure for a 36" x 36" 2 wall shower enclosure in a home I rent out In Madison…read more The price was Very high, but I was in a hurry and I thought they would do a professional job, so I decided to go ahead with them. It was a 4 week wait and when I called to check on it after the appropriate time they said a truck driver was out sick so it didn't come. The second delivery date I called them to verify that it was in and they said only one piece was sent. The third delivery date, they went out to install but one of the pieces was bowed! Long story short, I was not impressed and offered nothing to compensate for the inconvenience.

the people at Congress Glass deliver excellent and prompt service. We recently had them help with a…read moresmall job that turned out very nicely. they have done bigger jobs for our house during the remodeling of our cabinetry throughout the house. thank you!

Good job on glass shower doors (3) for new house. Did their…read moreown field measurements, verified tile installation was done properly. Realistic on lead times. Well done installation.

We had a new shower door installed as part of a full bath renovation. We first discussed our…read morerequirements with Kathy. She led us to Todd, who ultimately came and completed the measurements. Given his advice, we changed a towel holder specification to a puck. This resulted in more interior space. Doug and Corey completed the installation. All communications were timely and complete. Doug and Corey were very respectful of our space and did an exceptional job. We solicited quotes from three service providers. Mid WI was competitive, they had the finish we wanted and their delivery timeline beat what was promised by others. With the bathroom reno we worked with various service providers. None were better than Mid Wisconsin Glass & Mirror. It is great to be able to recommend a smaller, family owned business such as theirs. P.S. We are in Columbus, WI. Not sure why Yelp has us in CA.

Mid Wisconsin Glass & Mirror…read more Add a photo Mid Wisconsin Glass & Mirror 4.5 (8) Small businessShower door shop in De Forest, WisconsinOpen Overview Reviews Photos About Google review summary Reviews Sort by Most relevant Newest Highest Lowest Lynn Sterud Local Guide·21 reviews·7 photos I had the rare experience of the tempered glass of my shower enclosure spontaneously shattering! No one was in the room when it happened. My house is only 5 years old and I was able to find the installer, Mid Wisconsin Glass & Mirror, to ... More Photo 1 in review by Lynn Sterud Photo 2 in review by Lynn Sterud Photo 3 in review by Lynn Sterud Laura Duguid 11 reviews·4 photos 6 days ago New These guys were awesome! Very responsive and professional start to finish. Affordable, too! Jacob Lawless 4 reviews·1 photo a year ago Top notch work. Quick response to initial inquiry. Timely and accurate quote. Installers were extremely professional, and the work was flawless. Outstanding level of customer service and attention to detail. Photo 1 in review by Jacob Lawless 1 Claudia Hansen 8 reviews 2 years ago I have only great things to say about Mid-WI Glass & Mirror. They were quick, professional, and friendly. They offered a variety of options for every budget. Our new shower glass looks beautiful! Thank you Todd, Kathy, and your wonderful staff! Lynn Sterud Local Guide·21 reviews·7 photos 4 minutes ago New I had the rare experience of the tempered glass of my shower enclosure spontaneously shattering! No one was in the room when it happened. My house is only 5 years old and I was able to find the installer, Mid Wisconsin Glass & Mirror, to help me. They came the very next day to measure the opening. Then they called back and said they would be back to install the glass the following day! They were so careful removing the old glass that there was very little that came apart. The new glass looks great. They completed the work in about one hour. I recommend Mid Wisconsin Glass & Mirror with my highest regard! Photo 1 of 3 Photo 2 of 3 Photo 3 of 3

We recently had a shower door installed and could not be happier with the experience. From Tammy…read morewho patiently answered my numerous questions to John who gave great advice and did a super job on the installation. We will definitely be using again. I highly recommend!

I was so impressed by their customer service and was so happy with the pricing and finished…read moreproduct. I would never go elsewhere! They repaired an antique glass cabinet for me that my dog broke-- it's good as new. Super fast as well.

Rick is quite gifted and can work with many different materials: wood, metal, glass, etc. He…read morerecently restored a 125 year old church altar and built furnishings to match it for me and it all turned out beautiful! His dedication, attention to detail, and passion for his work is evident. I cannot recommend him highly enough!

From the owner: Commercial and Residential Stained Glass Windows and repair, Wood and Metal Services…read moreLiturgical Commissions Over 40 Years of Experience Serving Cities Nationwide Services: Custom Stained Glass Design and Fabrication Stained Glass repair/restoration Ornamental and Sculptural Metal Work Woodworking Railings Liturgical, Chapel and Altar Furnishing Candle Holders Residential and Commercial Installations Included Church Furnishing and Restoration Tabernacles Crosses Welding Fabricating Metal Forging Location Facts: North Of Madison

We have a cracked window and needed replacement. It is one of those big windows with a semi circle…read morepane on top and two side-by-side windows below it. We had a quote from a local madison remodeling place and it was in the the thousand's of $ and they only want to replace the entire window. They said they cannot just replaced the top. John from My Horeb glass & mirror took a look and said only the top glass pane needed to be replaced as I expected. Quote was hundreds but thousands. They replaced the pane and it looks perfect. John also did our bathroom glass door and is was done well. I would highly recommend mt Horeb glass & mirror. Please note tgat their wait time might be longer as they are a smaller shop.

Excellent products at a very reasonable price. Great service after the sale. Highly recommended.read more

My entire experience with Total Glass & Paint was amazing. I'm loving my newly installed sliding…read moreglass shower door. Thank you Jeff & Dakota for a job extremely well done. Nancy

One of the glass doors on our entertainment center broke. We took it to Total Glass and Paint…read morewhere we had work done previously years ago. We were greeted by familiar, friendly faces who took time to visit as well as listen to our needs. A custom piece was cut for us and ready in less than a week. When we picked it up, it had been carefully wrapped in cardboard, with plastic protectors on its corners. The hinge brackets and door handle had been replaced perfectly as well. We are very happy with the excellent service and craftsmanship!

Thank you for finally replacing the broken window in unit 616 at Park Tower Apartments in Madison…read moreWisconsin. It was mandated to be replaced in February 2024 but with the usual mismanagement of Wisconsin Management Company, the window was just replaced yesterday, November 3, 2025. Thank you for finally replacing the broken window which has been broken since at least 2021.

From the owner: We are a contract glazing construction company, we work in both new and existing construction…read moreprojects. We cover all aspects of the glazing industry.