Excellent service as always! We have a geo-thermal system that they installed. They service it…read moreevery year for us like clockwork.

I highly recommend NOT using this company. They were incredibly dishonest and caused me financial…read morehardship by misquoting rebates that I did not even qualify for. When they realized that they had officially made a gigantic mistake and screwed me over, they were sarcastic and refused to remedy the problem. I took them to court and the judge saw things my way and they were ordered to pay me back within 30 days... Unfortunately they did not even have the honor to do that! Anyway long story short, I Got my money back, but it took 8 or so months and me having to call KING5 Investigative reporter Jessie Jones... Watch the news clip and see for yourselves... beware of these crooks. http://www.king5.com/news/get-jesse/Homeowner-left-in-cold-over-home-heating-rebate-120250324.html

Our HOA hired J5 Electric to install an outlet in our condominium's community room. While the work…read moreitself was satisfactory (it's just an outlet, after all), their professionalism left much to be desired. They missed their initial appointment, which was inconvenient, but the main reason for this 1-star review is their relentless pursuit of payment. Less than 48 hours after submitting their invoice, they were already asking to pick up payment. They followed up again a few days later, despite being informed that we are managed by a large condominium management company with a standard payment process for all vendors. J5 Electric is the first company to express such urgency regarding payment, and as an HOA volunteer, I found their repeated inquiries to be unprofessional and bothersome.

If I could give 6 stars I would. Received very competitive quote. Owner Kristy is very nice and…read moreprofessional to work with, it was not a small job, and everything in quote was listed in detail. Ben, who performed the work was amazing. He showed up every day on time, went above and beyond. Our house is over 50 years, and whenever he would come across something not up to code or deemed unsafe, he would explain it to me, and what needed to be done to remedy issue. He does not just try to do minimum to get job done and is very concerned about overall safety of everything electrical. Like some other reviewer said, he treats job like it was his own home. In my experience there are very few contractors with his integrity, thoroughness, and quality of work. Having my own manufacturing business, employing many different tradespeople, it is very difficult in finding good workers. If Kristy wasn't such a nice owner, I would try to hire him away. I have recommended J5 Electric to anyone who might need an electrician, and to all my contractors in other trades.

I bought a system from them about three years ago, they are nice people, they did a good job and…read moreprovided a fair value. The only potential issue with them is they can be hard to reach on weekends and holidays or when they go on vacation. That said, when you reach them they come out right away even on busy days.

Brooks Comfort are awesome, they installed a Daikin A/C unit in our home, very professional…read more They care very much about their work, everything is done with the upmost detail. They went over the top to make sure we are satisfied and comfortable, I highly ! Recommend them. Very exceptional company!!

We had an outlet surge and a very near house fire due to the arc being created from old wiring. The…read moreoutlet being only 6 inches from my sons bed, it's not a dramatic stretch to say this was a serious problem that we wanted resolved quickly. Fortunately we had Justin show up, and he was super knowledgeable and able to fix the outlet and inspect and repair another nearby. We were so pleased with his demeanor and service that we had him bid a couple other projects for us. He completed the work quickly and professionally. We already are making plans to have them come back out for some more electrical updating. It was a lucky draw for us finding Varsity Electric, but we are loyal customers from here on out. Thanks guys!

Ghosted an appointment made weeks in advance. Followed up by not answering the phone or returning…read morevoicemails to understand if anyone would ever show up. Not recommended.

I reached out for very specific materials that no one else could/would help me with and they were…read moreextremely helpful when they didn't need to be. Much appreciated and I can tell they are a great business!

Called and got a rough quote for two doorbells and a grounding strap on a fireplace. Told them I…read morehad got another quote for 1500 for the work, was told that's a crazy price for the work. Was told around 700 or 800 for it all, and mad an appointment for two weeks later on a day I already had off work. 30 minutes before they were supposed to arrive they canceled and told me they are two weeks behind on a major project and would call in 1 to 2 weeks to reschedule. 1 month later I called as I never heard back and was able to get an appointment for the following week. Got a quote on site for 1500 for only the doorbells nothing else, told them what I was originally quoted, and it got lowered to 1100. I refused as that's still no where near what I was originally told since the original included the grounding. The electrician was very polite and nice, just not the company I dont see a way to add a comment to your response so i will just edit this. My over the phone one was for 700-800, i made it very clear that wires were pulled for the first doorbell, and the trouble shooting would be necessary, and that no wire were pulled for the second one. the phone quote included doing the grounding for the fireplace, the 1500 in person one did not. I was quoted 1500 at first then explained what i was told on the phone, and then it became 1200, and yes that is post tax, but tax is not that much in mason county. You would not have installed any doorbells or the chimes, this was just to install 1 transformer and run the wiring to a second spot as if the original transformer had to be replace you would have had to come back out, as you only had one on site.

My family and I went through this company for a new heating and AC unit and they were supposed to…read morecome back and do an inspection like a month later and do follow ups with us a couple months after that and we have not gotten a call not an email And we have tried calling them too and it's like they don't even exist. I don't understand how company doesn't respond to phone calls are heating/AC unit is making weird smells every time we use the AC side I don't know what to do and I'm getting very irritated with them.

Jen came to my rescue . Furnace works now. Thanks so much Jen. However Sears is still on my list…read morenot to buy anything not even a dog house!

After calling Dick to get an outlet installed for our sump pump, he showed up the next day! He was…read morevery friendly, fast and knowledgeable. His prices beat everyone else and we even got a military discount! I couldn't be happier.

We had a bad outlet that caused power loss to half our house. We called around but KD electric was…read morethe only place that could help us the next day, not a month out. This guy answers his own phone, tries to troubleshoot possible easy fixes over the phone, and charges HALF the cost of a bigger business. IF HE CAN'T FIX IT HE DOESN'T CHARGE YOU. If he comes to your home and resolves the issue, big or small, it's $180.

The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

This is a top notch company. Very knowledgeable and friendly. Had a Bosch mini split system…read moreinstalled today. Austin and Nick installed this and you couldn't ask for any better. They took the time to answer all my questions and helped me understand how everthing worked. Thank you Lance and Rich for starting the ball rolling and giving me a very fair price. Highly recommend