It is always so loud and busy and HOT. With the "AC" on blast, it is still 80°+ in the room. You'd…read morethink they can regulate airflow and temperature for a rehab center a little better. They had a fan in my grandma's room the night before. They took it and gave it to someone else. When asked why they took it they said my "grandma didn't say she needed it." We requested another one and they had to scramble to find another one. I think they stole it from someone too. My grandma got cuts on her arm and they never informed us. They don't know what "happened." She had a roommate that FELL off the bed and no family was notified either. Roommate had to go back to the hospital. Looks like this place is holding on to the bare minimum.

The care was AWFUL! They did not answer phones or my mom's buzzer to her room and she could not…read morebreathe, even after being paged by receptionist they still didn't go to room. I had to hang up and call back and receptionist left her station to track down a nurse to go to her room. They stated she was bathed but she smelled and her hair was greasy they never washed it and she was there for a month, quality of care TERRIBLE! She is in hospital 1 day after release with fluid in her lungs and a severe UTI again! My mom WILL NEVER return there if ever she should need to.

Although the Aide that was assigned to my Mom was very nice and the Chaplain was great, we were…read moredisappointed in the response time for an after hours Nurse. It took 2-4 hours for a nurse to arrive after the initial call. No communication was ever provided as to an ETA. We were left just sitting and waiting - even after subsequent calls were made to the main number. Additionally, we had our hand slapped by the social worker assigned to my Mom for 3 calls (within a 5 week period) for a nurse. She told me that we should not have called for a nurse as they weren't medically necessary and were caregiver tasks (I don't know if my Mom was having a stroke or not because I am not a trained medical professional). The nurse even berated my Mom for having called as she felt there was nothing wrong with her! Last time I checked, if my Mom thought she was having a stroke, that would be considered medically necessary. The first thing they told us was to ALWAYS call them first, but then blamed us when we called and they sent a nurse out. Why are we blamed because they don't know how to triage? My Mom was dying from cancer and shouldn't have to decide if how she is feeling is "medically necessary." Overall, this was a bad experience and we ended up changing to Snowline Hospice (which was a 100% improvement). I would NOT recommend this hospice company.

I don't particularly care to leave negative reviews but my experience with this company was truly…read moresubpar. I was contacted immediately once my referral went through, and they were quick to send someone to evaluate me and establish care. But that's where the good service ended. i was told I would be contacted to schedule my next appointment, and no one reached out. When I finally called them, nearly a week later, I was told the therapist they assigned me to was out. Why, then, was I not contacted nor assigned to another therapist? They assigned me to another therapist and scheduled an appointment for 2:00P the following day. At 2:11P, I received a text from the therapist letting me know that they were on the way (well after my appointment time) and would arrive around 3:00P. I declined to proceed with that appointment. After great consideration, I decided to try again. The new therapist they sent was nice enough, but there were issues. They wore a lot of fragrance that lingered in my home well after their departure, which is saying something as my appointments lasted 15-20 minutes, tops. They did not count reps, time warm ups, or check and correct for form at all. I stayed quiet on all of these issues to see if they improved but they did not. I was also not given any "homework" and exercises I should perform on my own in between appointments. Additionally, the company is disorganized and, on my final visit, the therapist arrived and told me I was due for an evaluation, despite having only having 2 prior home visits. They attempted to contact the company while at my home to get more info. No one responded and they prepared to leave until I asked if I could have my PT session since we had scheduled it and they were already there. We did proceed with another short session. The last straw was when yet another person reached out saying that they're my therapist, without explaining that they are the therapist assigned to perform the evaluation. It took several questions for me to figure that out. It was also at this time that I learned that my sessions should have been for 45 minutes. I was quite dismayed to discover that I should have been receiving much longer PT sessions than I was receiving, and I decided that I just didn't want to deal with this agency any longer. The 15 minute sessions don't feel particularly beneficial, and the hassle of dealing with this company is not worth what I get out of it. Again, I'm quite reticent to leave negative reviews. However, this is an agency that services people who are recovering from surgery and major medical events, and people should know what they may be getting in to. This was my personal experience, and based on other reviews it seems like some other people have certainly had positive outcomes. This was just not the case for me. Everyone was very nice and polite, and I have no complaints in that area. Unfortunately, it wasn't enough to overcome the other issues and make me want to continue working with them.

I used California Caregivers to hire help for both my mother and father…read more They were very professional and helped us find good fits in caregivers that worked out well for both their needs. I would highly recommend California Caregivers to anyone needing in home care, and I plan to hire them in the near future to assist my aunt with her needs.

California CareGivers who is based out of the Land Park , Greenhaven area has been an absolute…read moreblessing for our family. They have been taking care of my dad, who has Parkinson's, and the level of care and compassion they provide is truly exceptional. Every caregiver we've interacted with has been professional, kind, and genuinely caring--not just doing a job, but forming a real connection with my dad. It gives our family such peace of mind knowing he's in such good hands. One of the biggest reliefs for us has been how they handle the billing process with CalPERS Long Term Care Insurance. They direct bill the insurance company, which means we don't have to worry about being the middle person or dealing with the stress of reimbursements. That alone has saved us so much time and energy. They also went out of their way and helped my mom in an emergency situation. They also are very quick and accommodating when last minute care is needed. We're deeply grateful for the support California CareGivers has provided. They've made a difficult journey feel a lot more manageable, and we can't recommend them highly enough.

Kudos to all the folks at Blossom Ridge! The home care I'm getting after knee replacement surgery…read moreis excellent and the staff is pleasant. Andrew, Cody, Emily and Mary all work hard to make my recovery as straightforward and simple as possible. Thank you for al your hard work!

5 Stars for Cody (OT). i didn't think I needed OT but Cody…read moreshowed up always upbeat, caring & wanting to find ways to help. He quickly understood how easily my body reacts & was careful not to stir things up, while at the same time presenting ways to strengthen it. He has shown me, often in little ways, things to do to ease pain, that no one had told me about before...that have helped! He also suggested a home-help product I didn't think I needed (but turns out I do), that will help me shower more safely. I have been so impressed w/ everyone from Blossom Ridge. Today I wanted to focus on Cody as he's completed his part in my care. Thanks Cody!

We are moving my mom to assisted living. Matthew was awesome... So knowledgeable and helpful!read more

My 92 yo mother had a fall and in need of constant care…read more Elizabeth Van Leuven was there to help us with the upmost care and compassion in finding a facility that fit out mothers and our needs. I don't know how much I can thank her for her help. I would recommend her with all my heart. what a God send. thank you Elizabeth for everything. Sylvia Janowiak

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.

I met Felicia of Elder Care Management at a Del Oro affiliated information session for caregivers…read more I have been to many training sessions and events related to the caregiving journey, and I have spoken with many individuals about my loved one's complex care needs. Felicia stood out many months ago as the most expert and empathetic in understanding what to do to provide for the best care for a loved one with cognitive decline or memory issues. I kept the pen she handed out, and when the need arose and we exhausted all free resources, I reached out to her organization for an objective view into how my loved one was doing and what we could do to better provide for her care. She has provided excellent service and I highly recommend her for your Elder Care Management needs. It was worth every penny. I only wish I worked with her sooner. We recently contracted with Felicia to provide an analysis and assessment of my loved one's needs in her current memory care community. The insights and peace of mind she provided us about my loved one's care were invaluable, and she was so thoughtful, professional, efficient, and responsive. My loved one recently moved to a new "board and care" with 5 other ladies just like her. Felicia recommended the care home along with other recommendations such as a geriatrician referral and techniques to simplify and provide better care. I cried with relief when I saw all that the new care home did to provide the highest standard of care. It had become evident my loved one needed a smaller setting and one-to-one care 24/7. Senior communities (even memory cares) cater to people who have a fair amount of independence still and don't have as many needs. When their needs increase, the communities do not keep up nor do they have the empathy, understanding or appropriate staffing to provide a dignified standard of care. The community where my mom lived failed to provide care in such a glaring way that I could not in good conscience let her remain with it falling so short. We started the search on a Monday and got all the paperwork set for move-in over the weekend. Without Felicia, it wouldn't have been possible, and the care home typically had a waitlist but miraculously had an opening. The last six months we have seen a progressive decline, in part due to the environment not providing for our loved one's dignity and in part due to the disease. It will not get any easier, but it will get more dignified and dependable. The journey has been long and difficult, but through Felicia's guidance, I feel more at ease through the turbulence. In many ways, I feel like I can get my life back since caregiver management has taken up such a huge portion of my time due to its complexity. Felicia helped simplify the work and help chart our course in a better direction.

Caring for loved ones from a distance is an incredible challenge. I hired Eldercare Management two…read moreyears ago to assist my parents as they moved into Independent Living, then Assisted Living and finally as my mom moved into Memory Care. Piper, our case manager, has been there every step of the way, to take them to appointments, following up on prescriptions and providing emotional support to both of them. I truly value the expertise and warmth that Piper brings to my parents, and the clear and consistent communication she brings to us as we navigate this stage of their lives. I don't know what we would do without Eldercare Management.

True Care has been an unbelievable blessing in helping with the care of my mother. Tina is her…read moreSocial Worker, Juan is her Nurse and Mona Lisa comes to bathe and clean my mother. Each are extraordinary people with sincere depth of concern and care of my mother. My son and I couldn't be more grateful as they help us navigate this extremely difficult time. If you find yourself in need of their service for someone you love or care about look no further. They will provide your loved one with great care. They are the only people I trust with my mother's care.

True Care is a scam. My sister has alzheimers and True Care was the company we had to use to put…read moreher on a waitlist in CA. They did NOTHING to help us. They said 6-9 months, and my sister waited over a year, and deteriorated so quickly that she became a danger to herself and the apartment building she lived in. Darlne was of no help; they just kept saying they were working on things. This is a scam, and it's likely that they are receiving money from the state, which is also a scam. Please don't use them, don't put your family on their waitlist. It doesn't work. We had to move my sister to another state. They give false hope. To this day, 14 months later we've never heard from them!

Jim is wonderful! Even visited my dad when he ended up in a nursing facility and brought him…read moreflowers. Great, quality, caring service!

I can't say enough about how professional and convenient their service is to use. The kindness my…read morefamily was shown over the holidays is a direct result of how family oriented Advance Homecare Solutions really is. Highly recommend!