They were able to accommodate shortening my dress on a short notice. The staff was very friendly & professional & the fee wasn't bad at all. Will be back to have a few more garments shortened very soon read more

They were good before Covid but I've lost expense clothing there. Yes, they were quick to try to appease me. But the shirt was more valuable to me. Just last week I brought ladies wide leg AC pants &3 blouses they quoted me 38$ for four pieces with splashed very small food stains. I told them I thought that that was outrageous .Am I a cheap scape ? You tell decide.. read more

Seems like there hasn't been a review of this place in some time, so thought I would add to the board. My review isn't regarding the quality of their work (which is good), but rather the value you receive. There used to be a couple females working behind the counter and I always felt things were priced right and what I would expect to pay - keep in mind, there is no visible pricing board. For about six months or so now they have this younger man working behind the counter and things seemed to have gotten ridiculously over priced overnight. Overpriced as in $65 for two dresses and one shirt, does that sound right to you? When I ask about why so expensive it always seems to take him a while to explain - I swear he takes their prices and adds 30% to them. Needless to say, I will be finding a new dry cleaners read more

I have been using Aiden for 4 years now, and generally pleased with their service. I go there 2-3X per month and the charges are usually between $40-60. I always prepay when dropping off items. Today they wanted to charge me $.50 to use a credit card for amounts under $10. I feel that this should not be charged to regular, good paying customers. This business should cherish their loyal customers.I am sick of this kind of treatment and will never return. I will search further on Yelp for recommendations. read more

Dropped some clothes off and requested that I needed them first thing on Monday. Arrived and unfortunately it wasn't there and they actually don't clean in house. I had to make the trek to their other store in Cathedral City and only $5 off for the inconvenience. When putting on my suit it still had an odor when I called asking they said that odors are impossible to remove..... SO you're telling me that all sweaty men never get the odor removed?! Anyways, found another cleaner that was more than helpful and got it back to me by the end of the day odor free! Imagine that?! read more

They do a fine job. Just wish they had same day service - I haven't found anyone in Palm Springs that does.

The story of the traveling pair of pants. While traveling through Palm Springs I needed alterations on a pair of pants I recently purchased. I searched Yelp and found a cleaner/Taylor nearby that had good reviews and was close to where I was staying. I dropped the pants off the day before I was schedule to leave (bad planning on my part). The young woman who I delt with was super friendly and a pleasure to talk with. Since my flight was the next in the afternoon the pants would be altered and be ready the following day at 1pm, perfect! The next morning I realized my flight was AT 1PM and I would need to pick up the pants earlier than planned. I called the store to tell them my delema. I spoke to the same woman and she said that she could put a rush on the pants, but I would have to pick them up at their other location in Cathedral City where they were being altered. I said no problem, since I needed the pants earlier, I could pick them up on my way to the airport. When I arrived to the store in Cathedral City the pants were ready but missing. After a few phone calls we found out the pants were mistakenly taken by their father and on the delivery truck en route to the other store. At this point I did not have time to drive back to Rancho Mirrage to get the pants so I asked if they could just ship them to my home address. They said they could do that for me which I appreciated. I knew it was a honest mistake and was happy that they would take the extra steps to get the pants to me; I agreed to pay for the shipping, all settled! Now I had just enough time to get to the airport and catch my flight. En route to the airport I received a call from the cleaners telling me their father was on his way to the airport to meet me and hand deliver my pants. Talk about customer service!!! I arrived at the airport and was greeted by gentleman with a big smile and my pants!! I offered him a tip for going out of his way but he would not accept it. He was happy I could get my pants And wished me a safe flight. Overall it was very refreshing to deal nice family owned business that was super nice and would go out of their way to make their customers happy. This is one happy customer! read more

First time here, not too impressed. 1) As I dropped off load, I explained tie had a stain. Employee seemed very rushed and said, "I'm not the one who cleans them..." and "they know what to do". I felt dismissed while she put everything in a bag even as I was trying to show her the stain. Girl was nice, just not all there. 2) I called a couple of times on Thu around 11A, there was no answer, no message on voicemail. I thought maybe they were closed (?) 3) I picked up load on Fri, same girl there, didn't mention anything about the tie stain. When I got home I noticed the stain. I called the business line, no answer. Called again and went in to a fax number after ringing forever. Called a third time, girl picked up, I explained stain was still there. She minimized it saying it just didn't come out. Well I already knew that and that's why I was calling. I asked her why she didn't mention anything when I picked up the clothes, especially since I had specifically pointed out the stain. She said something in the lines of having too much business or too many orders and they just don't check. 4) While there I learned why they don't pick up the phone at times during business hours. They lock the business and take the dog for a walk. 5) I got charged $4.00 for the stained tie. When I asked about that, she replied, "it still got cleaned". I will not be coming back. read more

Love them clean clothes that look great without chemicals and toxins to me or the environment It doesn't get any better than that! read more

I really love how this business is named after their little dog, Aiden. He seems to be there everytime I walk in, which is more than I can say about alot of business owners. Anyway, the quality of cleaning here is excellent. I'm happy to recommend them. read more

Rude AF staff. Came in to see if we could do a same day pressing on a suit that we traveled with from an east coast flight. We had a wedding later that day. Mind you, it was already dry cleaned and pressed before we left home. But the flight wrinkled it a bit. We went in at 8am to see if they could press it quickly same day. The girl working the front had no customer service, and after I let her know AGAIN it wasn't dry cleaning just pressing, she said that the best they could do is send it to Cathedral City and we would have to pick it up there. (I assume their other location?) I let her know that the wedding was at 4pm and she told us to pick it up at 2pm. Then I had to look it up on the map, she didn't help me there where Cathedral City was or how far... go figure... and when I saw how far away it was, there was no way. We also were car-less and I would have rather ubered AGAIN to another cleaner that was closer. I then asked if she knew where another dry cleaner was in the area that was close to where we were. She raised her hands up and shoulders, like "I don't know." Appalling. You can't get it done, I will find someone else who will. At least help an out of towner find one if you can't do what your business is open for, ya bish. Go elsewhere. In fact, I'll tell you where.... Valet Cleaners and Laundry, located at 220 S. Indian Canyon Drive, Palm Springs, CA 92262. The owner was able to get my man's suit pressed in 12 MINUTES. In and out. We even stayed with our uber and chatted, and ordered breakfast to go for pick up while we waited. Please go there instead! When business is open, better be able to perform what you say you can. read more

I had nine shirts that I thought were irredeemable after neglecting them all through the pandemic, I took them in for a dry cleaning here and they look like they did when they were new! 10/10 would recommend! read more

Dry cleaners in theses here parts don't work all day or everyday for that matter. Wanted two dresses pressed or steamed. Not cleaned just pressed. Well you would have thought I was asking for a loan. 3 cleaners we're like we don't do that or our machines are off @ 9 am. What??? These are dry cleaners, right? Cleaners in NJ get that money. I must be spoiled. read more

I love whoever it was who saved the stitching on my dress I tore! I got it back good as new & I couldn't be happier with their work! I've been a customer ever since! 6 months and counting! Thank you y'all! read more

I began using Aiden a year ago after being dissatisfied with two others I tried. I find this Aiden to be excellent in every way. Clothes are cleaned well and properly, including spot cleaning. Special requests are honored such as folding, boxing, folding over a hangar, closed collar, etc. There are no strange fragrances or other strange, surprising things I've experienced with other cleaners here and elsewhere. I had a superior dry cleaner in San Diego and was sure I could not find the same quality here. However, Aiden Cleaners is the same top quality I enjoyed in Del Mar. And Daniela is very cordial and efficient---on top of her game. read more

Excellent cleaners and expert alterations on vintage and high-end clothing. We are so happy we found this place! They are also very quick and always cheerful. Can't say enough good things about them! read more

This dry cleaners is terrific! They do the nicest, most careful job on all my business attire, suits, shirts, slacks ... And they're organic - nice !!! read more

Did a great job dry cleaning my wedding dress right before the big day, and even went out of their way to *deliver* it to the venue, something I'm not sure they typically do. It meant a lot to me! And yes, Aiden the dog is very cute. read more

Very convenient but a little difficult to find. Had two pairs of shorts to be hemmed. Their price wasv&$4 less per pair, and was ready in two days. read more

By far the best dry cleaners in the desert! The only one that I know of that uses environmentally friendly cleaning products. I'll finish this review when I have a bit more time! read more

I took a pillow in that the stitching had come out. The very pleasant person working the counter (the proprietor?) gave me some suggestions on cleaning the pillows myself. Admitting dry cleaning does not always work well for dessert dirt. Two days later she returned the pillow all sewn up for a very reasonable price. Excellent service with a smile! read more

This is my second time in life that I wrote a review and I always thought that using this platform would be to give compliments to people and businesses that do their job well and should be recognized ..... but, I just came to pick up a jacket from Aiden that I took a few days ago to shorten the sleeves. They cut the sleeves more than what I requested and they also removed the last button that was requsted neither. the worst is the treatment that the girl who "attends" gave me and her way of washing her hands and taking the problem off with very bad manners. read more

Nice place. The staff was fast and friendly. Did a great job. Prices were fair. Will return. They do alterations and have had them do pants and jackets. Very pleased with all their work read more

I have been going to Aiden Dry Cleaners since they first opened. I do a lot of dry cleaning... dress shirts, camp shirts, slacks, and yes even shorts. If you're looking for a dry cleaner in the area, I would highly recommend Aiden. Their work is always great, on time, and their service is always professional and very friendly. I have gotten to know the owners pretty well over the years and they are good people. read more

I wrote a glowing recommendation back in 2015, but things changed, Went for a while and the quality was inconsistent, I took a few shirts back for redo and they only begrudgingly did them. The last time I offered to pay more if I could get hand ironed and she was so rude, I have gone back to my regular place in the Smoketree Shopping Center next to Ralph's. They are as good as any and more convenient to me, and much more pleasant to talk to! read more

Pressed a tuxedo, shirts and blazer for a wedding weekend after arriving in town from a flight. Great job, quick and reasonably priced. All clothes looked fantastic! read more

Recently used the Aiden dry cleaning and laundry service located in Cat City in the Rio Vista Shopping Center. Very pleased with the service and the quality. The price at $2.75 per laundered shirt is also the best price I have encountered in our valley. I will definitely use them again and recommend them to others. read more

What a place! I arrived in Palm Springs on Wednesday for my Saturday wedding at the Parker Palm Springs. Fresh off the airplane I needed to get my dress pressed and press my fiancé's suit. Aiden Cleaners was able to do both by Friday, so we could rest assured on Saturday. Moreover, my little sister arrived on Thursday with a pair of suit pants that needed hemming for her boyfriend. Again, Aiden was able to take the pants and perfectly hem them within two days. Joe was thrilled: "The tailor was awesome! Recommend away." Weddings are so stressful, and I am happy to recommend a service that alleviated one source of stress, especially for this out of town bride and her out of town family. read more

Dreadful service and limited weekend hours. Went to pick something up and the service was so slow I simply had to leave. Nothing special about the quality or timeliness of the work. There are many better and more convenient cleaners in Palm Springs read more

This place is great! The ladies in it are so helpful. I have had a dress altered here and my boyfriend has had many items. They take the time to really get it right and the prices are great. read more

Tried several dry cleaners in the area and never felt like I got the service and quality I was looking for until I finally tried Aiden Dry Cleaners. The Palm Springs location is nice, the service is friendly, and the quality has been great. Much better than the competitors I tried. I'm only sorry it took me this long to find Aiden. read more

I really like Aiden Dry Cleaners. They do a wonderful job and are so nice and friendly. It is the only cleaners I go to in Palm Springs.

I was very nervous about taking my dress here because it is expensive and wasn't sure about them because I've never been to this dry cleaners before but they did a wonderful job pressing it and I even was able to pick it up a day early for a ball I'm going to. Very clean. Extremely polite and very nice, friendly! read more

They do spectacular work and the customer service is excellent. I was having issues with my previous cleaners and a coworker recommended Aiden Cleaners and I am thankful she did. My clothes always come out great with no chemical smells and they get out stains without me having to point them out each time. My clothes are not cheap and I'm glad to have found a cleaners that treat my clothes with great attention and care! read more