Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.

The appointment was right on schedule. Jailine did an awesome job drawing my blood. It was seem…read moreless and I did not even feel the needle. Good job.

Jailine did a good job with my blood work , easy and non painful !! 100% satisfactionread more

I visited the clinic for the first time on 3Sept13. To start, the receptionist was great! She…read morepointed me to online forms that I could fill out in advance and I was very grateful she could get me seen on the same day. The nurse, Bobby, was awesome! I have a fear of needles and have been treated coldly in the past by nurses that just want me to "hurry up, sit down, and realize it isn't going to hurt that bad." This was NOT my experience at the Women's Comprehensive Clinic for Internal Medicine! Bobby was kind and cheerful which did wonders for putting me at ease about my blood draw. She is very skilled at her craft. I was also impressed with Dr. Rosemary Castoreno. She takes a comprehensive approach to women's health concerns and does not seek to quickly write prescriptions and over-medicate patients, I loved this about her. She took time to listen to my concerns and made a little extra time available for her staff to draw my blood, given I was so nervous about it. The location is very convenient to Joint Base San Antonio as well as I-35 and 281. They have only been in this location for three weeks but are off to a great start!

Wait time. I waited 30 min and left. Part of respecting your patients is respecting they're time…read more You should be seen within 5-10 min of your appointment time unless there is a patient emergency or provider emergency. (This will also be pushed back if the opening provider is late) I know what you guys are doing, your overbooking. So you can get the most amount of patients seen in a day to turn the most amount of revenue (claims) for the owners at the patients times expense. Its terrible, and people in the area put up with it cause they don't know any better. I've been in healthcare for a long time and seen all sides. This is wrong. There's a ton of providers here I'll go somewhere else no thanks.

The main location on WW white was a sh*t show with terrible service. I switched to the southcross…read moreand began seeing the Nurse PA and its night and day.

I came here due to an illness an urgent clinic couldn't pinpoint. Dr. Saloum's team had me do an…read moreX-Ray then called me saying "as you know, there's a growth in your chest" (I didn't know) and that's what began a 4-month STRUGGLE to get all of my scans and biopsy to confirm it was cancer. I even had to go into Dr. Saloum's office twice to watch his staff forward my info to surgeons as it would sit on the desk for days....even a week once. Initially, the hodgkin's lymphoma was only in my chest...by the time I started treatment, it was in my neck too. The amazing staff at the START Center for Cancer Care had called the office DAILY for exactly a week and Dr. Saloum's office would not answer. One time I called and the receptionist said they had just spoken with the START center and sent all my information over.....the next morning, Ann from the START center called me to say she hadn't been able to get ahold of anyone at Saloum's office. If I hadn't been persistent, and my boss hadn't let me leave work to watch Dr. Saloum's staff do their job, who knows if I'd have made it to treatment in time. They were completely indifferent to my situation. The staff and Dr. Saloum literally doesn't care that you're dying. Go. Elsewhere.

On 9-11-2018, I had gone in for a normal follow up appointment. They did lab work as part of the…read moreexam. I had also asked for a prescription for Chantix to help stop smoking. My insurance requires pre-approval for this medication. About a week later I received a rejection notice from my insurance because the DR. office did not respond to their request for more information. I contacted the office and was assured that they would follow up and get it taken care of. They never did. I also requested a copy of my lab results. They e-mailed a copy and when I reviewed it I noticed that my PSA was elevated. I made an appointment with a Urologist. A biopsy was done and a diagnosis of prostate cancer was made. I have since had surgery to remove the prostate, To date, 2-21-2019, I have yet to receive a call from Dr. Saloum's office informing me of an abnormal lab result. If you are a current patient at this practice, RUN. Find another Dr. before you have a serious health problem because you will never here from these people if you do. If you are considering this practice as your primary care, keep looking. These people do not care about your health. They are just there for the money.

I can't believe I haven't reviewed Dr. Zarate yet!…read more Anyway, I have cycled through a lot of primary care doctors over my adult life in a handful of different cities and Dr. Rudy Zarate is by far my favorite. He takes time to listen to your symptoms, cares about your health and wellbeing, and (gasp) tends to be very timely. Added pluses are his location (I work downtown and often walk to/from his office), it is easy to get in to see him, and billing/admin stuff has never been an issue. If you are looking for primary care, I highly recommend Zarate Medical Group, in particular Rudy Zarate.

I found the Zarates after I moved to San Antonio a few years ago. A coworker had a positive…read moreexperience and Nix Hospital is near work, so I gave them a shot. I really do love this place. Jocelyn Zarate is my primary physician, but I've also seen Rudi when I was admitted to the hospital for an emergency surgery. The office staff is nice and I've only once had an issue with getting a prescription refill faxed to the pharmacy. I've never waited more than 5-10 minutes in the waiting room and they don't leave to alone too long in the exam room, which is nice. I have even received early morning calls from Dr. Zarate after leaving a panicked message with the answer service.

Dr. Aldrete was very professional and informative. The office is nice and modern. The nurse also…read morehad very gentle hands. She drew my blood and it didn't hurt at all. Not even a small pinch. The front staff can use some work. The one that revived and checked me in seem a little standoffish. I would guess she wasn't having a good day and leave it at that. Definitely do not regret making dr Aldrete my primary physician.

I love my doctor, she listens. I didn't have to wait that long to see the doctor. The only thing…read morewas the front desk, the receptionist was going to cancel my appointment because I didn't come in 15 minutes earlier. My appointment was at 4 and I was not aware of there new policy. But thankfully the doctor saw me.

The girl working at the desk are ridiculously unprofessional! I called to make an appointment and…read morethe girl that answered was extremely rude with any question I asked. I will have never experienced such an unprofessional phone called when trying to see a primary care physician.

Nice enough guy. He took care of me, but he was rather quick with in tone. I told him about a rocky…read morelump I felt on my testicle. He passed it off as an enlarged epididymus. I felt a bit assailed when I pressed for more information on the subject as though I questioned his knowledge. Six months later, my specialist rushed me an ultrasound and two days later I had an orchiectomy. The testicle was cancerous. Just press hard on this doctor and be mindful of your body if you chose to go here.

Dr Barrera is very thorough . I appreciate going to her and knowing she will examine me instead of…read morefocusing on writing notes like most other doctors. The front desk are very helpful and always greet you when you walk in .