Came here for the coffee shop part mostly but when I heard there was only a 10-15 min wait for the store I decided to stay to check it out. The coffee shop is super small and I came here to try the viral Freddo Iced cappuccino. . Its a greek type of coffee. I was excited to try it. This was not really for me unfortunately. There were fruity notes in here that my palette just really did not like. I got to the coffee shop/store right when it opened and the store was already at capacity which is why I had to sign up at the door and wait for the text to say it was my turn. when it was my turn there was a musky like smell in the store and felt like I was at a speakeasy or a private members club. You are greeted when you first walk in with the site of a big car and the smell. This store is spacious so not really sure why they don't let a few more people in at a time but oh well. They have mostly mens clothes but I did I think see some woman's clothes and their accessories as well. The price point here is very high! I am glad I was able to check this out but I have no need to go back. read more

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The hype around Aimé Leon Dore's waitlist is definitely real. On weekends, expect a long and intense line--I've waited anywhere from 1 hour up to 3 hours to get inside. Weekdays are a lot more chill, so if you can swing it, I'd recommend going then. One nice thing is they have a cafe right next door, so you can grab a coffee and hang out while you wait--or you can just explore nearby and come back later. Overall, the experience is worth it if you're into their style, but be prepared for the wait. read more

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Purchased a watch that they said was authentic. It had after market parts does not work properly and I paid 10k. Can't get a call back. They don't have a direct line. It's outrageous. I woukd give them a minus 10 review read more

Aime Leon Dore - Looks authentic. But, the parts are aftermarket and it's got parts not installed by the authentic manufacture. Waste - Accessories Near Me - New York, New York

Absolutely stunning location! I'm not sure why the reviews are so bad but my experience was positive. The staff were nice given how busy the store was. I definitely recommend making a reservation before visiting. read more

Aime Leon Dore - Accessories Near Me - New York, New York

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Cool concept, stylish interior, & trendy clothing. This location gets very busy at the entrance where there is a line--especially on weekends--and you'll need a reservation just to walk in. The staff comes off a bit uptight and strict about their policies with the reservations. In my opinion, the items are highly overpriced and the place feels a bit overhyped. You can find similar quality pieces elsewhere for a much more reasonable price. read more

I don't know what it is about ALD but the vibes are so weird in every location I've been to. I love their style and pieces but the people they hire to man their stores can provide such an off-putting experience some times. Never mind that there is literally always a security guard of some sort outside (and an unnecessary line) but often times I just don't feel welcome as a customer. Like the other reviewers mentioned, the people that work here are always talking to their coworkers or friends - and you literally have to try to get someone's attention to help you. it feels like a shop where you hired your friends and so they don't really feel like they're working there. I know they don't care about these reviews and people who are in to this style will shop no matter what and its really all just a "who you know" kind of vibe but if you are any regular customer, why would you want to spend your money at a location that literally does not give a crap about whether you're going to buy there or not and actively gives that energy as you go around the store. Lastly, they got the wrong item that I wanted. I wanted a blue hat and they gave me black and wrapped it in the back when they checked me out so I never saw it and I had no time to come back to exchange. Foolish of me to think that I didn't need to check given the subpar experience of this store so I blame myself honestly. read more

I'm glad I decided to give the waitlist a try, which was only about 15 minutes when I was there on a Monday afternoon. It was on my list because the interior design is stunning with a lot of dark wood, brass, and considered lighting on the moody side. I was pleasantly surprised with the products inside: well tailored and shaped clothing, some nice jewelry, accessories, and related products. This might become a standard "to visit" each time I visit the city. The customer service was OK--I can see how some people may run into issues and we were quoted $250 for an earring, but then once we got up to the counter to pay it was $750...we checked the website later and the price WAS $250, which led to some annoyance and frustration, especially since we were visiting the city and it isn't easy to return. For what it's worth my cashier was particularly friendly and thoughtful. read more

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I personally like the brand and the creative direction by Teddy Santis but was underwhelmed by the in-store experience as a first timer. Employees weren't the nicest besides the greeters out front and baristas at Cafe Leon Dore. Experience wasn't very pleasant. The greeters were welcoming but that's about it. When asking for items the employees often rolled their eyes with and/or didn't seem enthusiastic or helpful. It's almost like they didn't want to be there or didn't care. I took a photo of the 85 Chicago's and someone came by saying "don't touch the Nikes" like damn, if you don't want them touched maybe keep them in a glass case. A lot of display items were unavailable. My fiancee was interested in the white/green Yankees ALD dad hat and I wanted to get a cardholder (both on display) but unavailable for purchase. We came in on Monday October 23rd around 12:45pm and didn't have to wait in line to get in. There seemed to be decent selection considering there was a new drop on Saturday. We did notice people coming by the store with QR codes, not sure what that was about-maybe a loyalty program of some sort. But definitely felt like the workers were more helpful with the homies or the QR code customers. I guess I'd rather just buy the items online instead of having to deal with the employees. Or better yet head over to undefeated and/or Kith where the employees actually treat you with respect and care. read more

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I went there this past Thurs. Was surprised to find out the est. wait time was about 2 hrs. Im assuming it was prob bec of supreme's 1st drop for their fall/winter collection. Ended up going around soho & headed back when i got the text notif. I got in & 1 of the workers greeted me & asked if i needed any help, ended up being the same guy who was at the door for the waitlist . Ended up looking around more first. Found a tee i liked but they didnt have my size. I asked about a sweatshirt they had & if they had the same print on a tee but they didnt. No big deal honestly, not like i can blame em for not making something. But the same guy who was helping me came up to me again & asked if i wanted anything to drink, added its the least he could do after ive been so patient with everything. Meant alot to me & felt valued as a customer. I was able to catch the guys name, it was Adam. Thought it was also the least i could do in return, is give him a shout out on here for making my day with a simple gesture! Thanks again Adam! read more

Aime Leon Dore - Accessories Near Me - New York, New York

Aime Leon Dore is one of the most popular streetwear brands at the time of writing this review (12/2023). They position themselves well and offer a variety of different clothing including t shirts, outerwear, and upscale menswear and accessories. I am a typical online shopper but decided to visit their flagship store after the recent remodel. I was impressed with the ambience and "vibe" of the store as you could sense the history that Teddy Santis ( founder of ALD) tried to evoke with the retail experience and space. During my visit, a lot of the items I sought were sold out so I didn't end up purchasing anything but they did seem to have decent stock of other items. Overall, the store is aesthetically pleasing and worth a stop to visit but temper expectations about product availability. read more

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Waited for store to open today to avoid waitlist, only to be told at 11am they are closed today for an invitation only event. Unfortunately there was no communication of such on their social media accounts. read more

Tried to go in with my husband over Thanksgiving but there was a 2 hour wait. Went in last week while I was in town for work. No wait mid day on a week day. The store is exceptionally beautiful and worth going in just for the vibe. read more

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Amazing experience although we had to be put on a waitlist for about 45 minutes. Super unique design both inside and out, was able to purchase a nice long sleeve shirt. Hoping next time to try the coffee next door! read more

This is a new location. It's more vast and expensive as usual. There's nothing for women inside the store. I guess the target audience is for men. The store smelled like burning wood. I was a bit afraid that there was a slight smell by the sofa. But after I had looked around and saw the incense, I was more at ease. There are three dressing rooms to the back where the shoes are located and a car that you first see when you walk inside. Other than that, the workers on the floor didn't go around asking if you needed help. They should have as the workers are a reflection of the store. read more

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Return policy is in-store credit only. How archaic/arrogant. Won't ever be shopping here again. Oh and the $175 sweatshirt felt like a $20 Champion sweatshirt, thus the return. Follow up: Their web based return system is saying my order number doesn't exist. The only way to contact them is to submit a form. I submitted a first attempt last week. No word. Just submitted a 2nd. We'll see. read more

When I went there first time, I was told by a homeless looking woman to wait in line. The homeless woman happened to be the greeter. I found that pretty amusing. Overall collection was little above average than Abercrombie and Fitch. I expected bit of boutique shop but just another average brand. Service associates were decent and no complaints there. read more

Came by 35 minutes before they were closing. Greeter was talking to friends that just got there and was about to let them in; (I didn't know she was a greeter as they were just talking and laughing outside the door) I stepped to the door and was stopped because "they were booked up today". There was no line. There were hardly anyone in the store. What kind of wanna be elitist sht is this? "You can try to come back tomorrow when we open at 11". read more

Super Overhyped. Their quality isn't the greatest. yet their prices remain super high. The styles are cool but the quality definitely isn't worth the price. They attempt to create a hype by doing a waiting list to get in the store making people wait up to 2hrs. Just to get inside to find basically an empty store and terrible service. For as long as we waited to get in I expected a warm and inviting greeting but instead the employees were laughing and talking with each other and paid us no mind. It seems like they try to create an exclusive/luxurious appeal but it falls short of that. There have been so many times I've attempted to pop in to buy an item but i couldn't because they have a 2hr wait so I end up leaving the city. They rather create a fake hype and let a bunch of tourist who don't plan to buy anything run up the wait time and have people like myself who actually intend to spend money walk away empty. I'd stay away from here at all cost. read more

LATTE Rate: 9/10 The fact that I'm making a coffee review for this place is ridiculous...but I had to! Tell me why this latte was fire?! This was fasho an experience! SIDE NOTE: the future of retail truly excites me! I love how brick-and-mortar stores are focusing on giving us consumers an experience rather than just pushing product to our faces! read more

Aime Leon Dore - Accessories Near Me - New York, New York

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The experience starts with 2 unwelcoming greater in front of the store. I understand there is a line. However, the young man was letting all his friend in without getting on the list. When confronted, he told me there is nothing I can do in a very rude manner. The merch here is a fine collection. However, the greeters are the worst and really a shame to the store. This happened around 12:40 on 8/26 read more

This review is strictly for the Cafe!! The store sells high end menswear and basketball players are regulars here from what I heard. I can't speak for the shopping experience because I just came for the coffee. Anyway, the shop has a small coffee shop attached to it. Just enough room to order, but not sit. Most people order from the window outside and sit at one of the cute tables just outside the store. I got a nice hot latte and sweet cookie to go. I think it was a honey based cookie? At $1 a piece, it's a nice accompaniment with coffee. Cute/trendy spot if you're passing by the area. The barista and cashier were nice and helpful in suggesting a cookie. read more

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It wasn't great. It wasn't terrible. It's just so small and not a-lot of inventory. The staff was friendly & they sell coffee. It was cute but definitely more selections online. read more

Aime Leon Dore - Entrance - Accessories Near Me - New York, New York

To wait 3 to 4 hours just to buy two items is demonic. They need to separate shopping time with people that just want to cop and go then with people that just wanna look around take pictures and do selfies and not buying shit. It has to stop, terrible, and just retarted. I don't wanna go in there and take selfies. I just wanna buy and go. read more

Went to visit the store today, but when I arrived was told that I had to have an appointment to enter. I was told they were no longer taking appointments for the day with very few people in the actual shop. Women at the door was rude and unkind. No where on the website does it communicate that you have to get on a wait list. Stupid and idiotic on their part. read more

Pure class at this store Stopped in to grab a hat, and I had my toddler with me. The employee of the store not only held the door open, but raised the bottom of the stroller to help me get in up the steps. While in the store he gave my daughter a piece of chocolate from the cafe , and I was assisted promptly with my purchase . Ald for the win read more

not worth a 45 min wait. limited sizes. greeters outside seem to hate their job / the general public. super popular right now for some reason but--at least shopping in person--is not it. this is why brick & mortar shops don't last read more

I'd give it less starts if I could. Terrible customer service for online purchases. My son wanted a vest so he purchased it and sent it directly to himself with the understanding it was his gift from me for Christmas. He didn't like the fit and set up a return only to find out no refunds. I found one phone number which is connected to a "full mailbox" and no one willing to contact or listen. The vest wasn't inexpensive and now I'm out $350 at Christmas. I would NEVER recommend this store to anyone. I don't care if it's the policy or not, when dealing with Seasonal gift giving there should be a way for a cash refund to be given. Stay away unless you want them to steal your money, especially for items purchased online that can't be tried on before ordering. If anyone cares in this company I'd love to hear the reasoning for this epic show of greed at the holidays.... read more

I personally love the brand. Purchased a handful of items and never had a bad experience. Today I purchased a cap and wasn't till I was home and already removed the stickers, that I noticed a bunch of make up stains. I wasn't told that it was sold out and then I will be getting a floor model. Overall, the store is great and the workers are very helpful. But this little miscommunication was a disappointment. read more

Their clothing store wasn't open (remodeling for their new season) so we went into the cafe. Short line, very tasteful ambiance. Inside you'll find remnants of a simpler past. The freddo espresso with honey was the best espresso I've ever had. And I'm from Seattle read more

The NYC store has this deceptive practice of showcasing items on their shelves and in prominent displays that are actually sold out (in all sizes/colors). NYC and NYS consumer protection laws would probably look down on this practice which constitutes a form of bait and switch/false advertising. You go into the store, excited about buying a product on display, find out it is not available, and buy a less desirable product from the store instead. If the item is not available, don't display it or clearly indicate it's unavailable. To their credit when I complained about this the manager of the Cafe store said that the item I was interested in was going to be restocked and that he would put aside one for me. read more

Purchased an on sale item online and was told I couldn't return or exchange it. Should have read their terms and conditions I was told. When people buy clothes online the reasonable assumption is you'll be able to return/exchange. So I wasted $136. read more

Good looking basics, minimal design, OK-ish quality, high price point. The brand offers *no refunds on anything*, only store credit. And sometimes no store credit either. For a somewhat high-end brand that seems unfair, given that online shopping is difficult to guess size. The customer service is very unresponsive and difficult to communicate with. There is no direct customer service email address or phone number. read more

Nice store, great items and the salesman was a nice guy too. But do me a favor, get rid of that young boy at the door, he looked stoned and he didn't good a good job ! He was rude, didn't tell people when to go in and wasted too much time talking to his friends. (Dark black hair) read more

A facade of a company that tries to make itself appear higher end than it is. It has terrible customer service. I received a damaged order after spending a hefty sum on a shirt. I have yet to hear back from them. Don't waste your time here read more

Aime has quickly grown to be a leader in the contemporary menswear scene (with the occasional women's capsule collection). Their staff has always been personable when i've stopped by the brick and mortar, knowledgeable about the collection, quick to offer advice on materials and sizing, and eager to riff on fashion/music/sports in general. Patrons are welcomed to a coffee and can kick back on the couch or chairs outside while reading from a selection of publications on topics which inspire the product. The decor is perfectly suited to the aesthetic of the collections. Expect a line outside when new collections drop. When i've purchased from the webstore items are usually received within a couple days but be quick as items tend to sell out. read more

super expensive coffee at the cafe. but the seats and music outside were nice and the cafe staff too once they stop talking to each other.

Me and my wife visited this store while on vacation last week and had an excellent experience. I had been looking forward to visiting this store for quite some time as I'm a fan of the brand. My experience in their store made me even more of a fan. The sales associates did not pressure me to buy anything and helped me find exactly what I was looking for. I ended up purchasing a hat that I love and while I was checking out the associate told me of their New Balance collaboration that would be releasing next year after I mentioned that I owned a pair from one of their previous collaborations. I was able to pre-order a pair from their next collaboration thanks to his mentioning that! 10/10 read more

Would give -100 stars if possible. For a high end store, their customer service should be impeccable. IT DOESN'T EXIST. My delivery was waaay late and I wrote them an email saying if it doesn't come at the time, they better cancel it now because I will leave the state and won't be able to receive it. They finally responded after 20 years saying it will arrive on time. Of course it DIDN'T. I sent them multiple emails and finally the shipping company returned the item. I sent them an email again, no apology, no nothing for this stress they caused. Asked them for a refund because clearly I can't receive an order anymore and my voucher is USELESS. No response again. Disgusting. read more

Predatory return policy. Even with new and unworn items they will only provide store credit and no refund to original form of payment.

Pre-orderd items and was sent a whole different order. My order had 6 items and this one had 1. Did the person totally neglect the packing slip/invoice on the order before taping the box up? Contacted customer support and obviously many of the items on the order are no longer available. It also took 5 days to get a reply. I tried asking for a discount code on my next order for this mishap but they refused. They need to take accountability for their issues and have better trained staff who know how to properly pack and ship orders. read more