Get everything in writing don't trust them at all. If I had to do it again, I'd record everything…read morewe discussed to make it easier to sue them. I would never have them install an air conditioning system again, it's been nothing but problems.

Good people, quality work, they have done a good job for me every time. Mike and Lois are top of…read morethe line.

Had them service my new house for 3-4 years every 6 months routine maintenance and inspection…read more Service was generally good. Nice people to work with but the last two times at the house completely misdiagnosed a "problem" I had with my heat pump. Got a second opinion and their analysis was not accurate. Saved me a lot of money having someone else look at it. Had them out one more time and was charged an exorbitant amount for what amount to 15 minutes of work. Upon inspection in the attic is was not cleaned up as they said it would be. In summary, nice people, check their work, if something seems more expensive than it should be, get a second opinion. Be suspicious of "problems" that need to be addressed.

George in their plumbing dept was so professional and nice. He did an excellent job fixing my…read morebathroom faucet, bathroom drain and my toilet. I will definitely call them back for all my plumbing repairs.

Eco Home Solutions is very prompt, reasonably priced and their technicians are knowledgeable. We…read morehave used their services for the past several years now and have been overall satisfied. My only concern is that at this current time we are remodeling our Ranch-style (with finished basement) home and are curious as to why no one (prior to us making a change in the location of our air return on the main floor), made a suggestion that we add a return to the basement level of our home for better air circulation, better air quality, and air flow.

Chris went above and beyond. He's the best electrician I've ever met. He's knowledgable, efficient…read moreand thorough! First time he came to install 11 recessed lightings, and made me wowing for forever after a few hours. The whole home was so bright and beautiful. Second time I asked his help with a few rewiring works in the kitchen for a remodeling project. Again, awesome job done by him within a day. He also kindly showed me a lot of little things about the house that I was never aware of. Super straightforward communication and he always responds so fast.

Hired Long Electric to install additional recessed lighting (add to existing) in home and garage…read more The price was right, the installers were great and I'm happy with the installation. I'm not so happy with the fact that the entire house is done in retrofit LED units (which should have been noted when Jason came out to do the estimate). The units sent for the job were bulb-type units, not retrofits, so they did not match the rest of the house. I had to order and install my own retrofit LEDs so they matched the rest of the house and garage. I'll probably use them again, but I'll pay closer attention to the details on the estimate.

Evan and his team are unprofessional and unresponsive. This company is owned by someone who lies…read moreand does not communicate. Take your business elsewhere. I first met Evan in November of 2022, when we discussed repair of a gas fireplace, which he claimed would be fixed by ordering a special remote from the company. When I questioned if it could be any other issue, he stated that it could be the starter, but if it was that problem, the fix is cheap and he would cover the cost. Remote was due to be delivered in December. I never heard from Evan. Since then, I have called Shield Services and spoke to his receptionist on several occasions. I have been told multiple times Evan would be calling me, but he never did. The receptionist gave me a lot of excuses. First the remote was "out for delivery". I waited a week, then it was, "I'll have Evan call you". Waited again, no one reached out. I confirmed my contact information multiple times. Multiple calls and unanswered messages. Then I got in contact with the receptionist again who told me it was on backorder. How something can go from "out to delivery" to "on back order" makes no sense to me. I have heard about half a dozen excuses. If you are looking for more red flags, note that this business does not have an address (something I learned when I was filing with better business bureau). Do yourself a favor and take your business elsewhere. Shield Services is unprofessional, unreliable, and does not follow-through on promises.

I needed my tankless hot water heater descaled the guys came out quickly and got me taken care of!…read moreAs a local realtor I have also referred them to several clients for work! Honest,dependable, on time and fairly priced! Give them a call!!

They were on time, professional and installed an outlet and fixed another one. Easy, small job and…read morewas done quickly. Reasonable price.

We had a wonderful experience having Diversified Electric replace the 60+ year old electric panel…read more Milton's pricing was good and his timeline was clear. Everything went super smoothly. Jason and his crew coordinated well with the City of Oak Ridge. They worked expeditiously to complete the installation in one day so that my 96 year old father would have power back by the end of the day. They returned the next day to label the panel box and to move the ground wire to a permanent spot. I was super impressed that they fully concealed the ground wire in the carport. All their work is extremely neat and professional. They travel with an 8 ft. ladder and made my dad so happy when they replaced a light bulb in the cathedral ceiling that had burned out. Such kindness. Everyone I've dealt with at Diversified has been a pleasure to work with. I'll have them back to check out a problematic hall light fixture soon.

We recently moved into our new home and the first hot day realized that ac upstairs was not…read morecooling. I searched online to find someone who could come out and take a look at the unit. Honest A/C was very highly rated. Tony did not disappoint. All the reviews were very accurate. He was a little later than he had said he would be but called to keep me updated. When he arrived, he encouraged me to be there while he looked things over and took the time to explain what he was looking for each step of the way. He discovered a small leak in a relief valve, repaired it and topped off the refrigerant. The unit is now cooling properly. The price was very fair and he was only interested in fixing the problem not upselling me parts or services I don't want or need. We will definitely be using Honest A/C again and recommending them to others.

We were in desperate need of a new hvac system in our new house. Tony came to look at our old…read moresystem and said he could possibly get it fixed, but we also knew nothing in the house had been maintained because it was vacant for 3 years. Tony and his crew installed our new system 12 hours before we had 6-8 inches of snow on our little mountain. He and his wife are wonderful to work with and we are happy to recommend them to anyone who needs a true,"honest" hvac contractor!

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!