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    Air CareSaver

    4.8 (191 reviews)
    Open 9:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Air CareSaver

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    I recently had an outstanding experience with Air CareSaver that warrants recognition. Four years ago, we purchased and installed a complete HVAC system from them, which had been functioning well until earlier this year when the heater began to malfunction. Upon contacting Ralph and his team, they promptly dispatched a crew to diagnose and address the issues. Despite multiple attempts to repair the unit, including replacing the fan, wiring, sensors, and computer board, the problems persisted. Undeterred, the team worked closely with the manufacturer to secure a brand-new replacement unit, which ultimately resolved the issue. This level of customer service is above and beyond anything I have ever experienced. I had a lemon law issue with a vehicle once and had to hire an attorney to get it resolved. They truly care about their customers even years after they sell and install a unit.

    Installing motor into bracket for blower mount.

    We called on Thursday and spoke with JV, and explained the problem. She got us scheduled the same day with Joseph. He kept us posted on arrival time down to the exact minute. He assessed and diagnosed the problem quickly. I asked lots of questions and he explained everything. He made it seem simple. He needed to order a part and explained it might not be in stock due to the season. It was after hours, so he would order it first thing in the morning. I got a call about 8:30 and we got a visit 2 hours later. He did the repair and explained everything as he went along. He was VERY thorough, and as a result, problem fixed! Outstanding professionalism, courtesy, and highest respect with great results!

    Furnace in the garage.

    We replaced our original HVAC system and ducts a few weeks back. Ralph, the owner, came by and gave a thorough quote and explained the entire process. Their pricing was very transparent and competitive compared to other quotes I received. Ralph had set pricing for the various models - there was no back-and-forth games and/or numbers pulled from thin air. Scheduling the install was quick and easy. From start to finish, the crew was professional, efficient, and clean. The installation team worked quickly without cutting corners, ensuring everything was done right the first time. The whole install took only one day, and Ralph came back to do a final inspection and walkthrough with me. If you're looking for a reliable HVAC services in the Rowland Heights/Diamond Bar area, I highly recommend Air CareSaver. They are a local business that truly cares about their customers.

    Before - 1970s ac & furnace :( After - brand new ac & furnace! :) & great attention to detail!
    Dianne R.

    When a heat wave hits and your 30+ year old A/C that came with house starts leaking you obviously start yelping & searching places for repair. Out of the people I reached out to Air CareSaver had such great customer service & actually followed through! From Diane answering my calls, giving advice, & scheduling to Ralph coming in going over our old unit & explaining in detail what needs to be done, what are options are, and doing an inspection - they were all so friendly, thorough, & answered any questions we had. We ended up going with the Amana unit and wow the turnaround was quick! Within a week or so we had a new unit. They were able to do demolition the afternoon before and finished the installation in one day. They arrived exactly at 8 AM and finished around 3 PM. Chris, his brother Jinro, & Joseph were professional & did amazing work! So happy to have a working A/C for future heat waves. Would recommend!!

    Paulino P.

    Great service! Joshua is friendly, courteous and professional. Offered a lot of options for the repair of our HVAC Unit. Highly recommended! Update: We decided to go with replacing our HVAC Unit. Thank you Ralph for the awesome service! Christian and his crew are professional in their work. We appreciate everything. Thank you as well to the office staff, Carla and the ladies in the office for setting up the schedule. It will be a great 4th of July for us!

    Joseph performing an AC inspection and pump replacement.

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    5 years ago

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    8 years ago

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    5 years ago

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    Ralph A.

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    Ralph A.

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    4 years ago

    They came on time as scheduled. Showed me what's wrong and options. No pressure from the company

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    Ralph A.

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    9 years ago

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    Ralph A.

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    4 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Ralph A.

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    5 years ago

    Ralph and his team did a great job! Work was done quickly but very efficiently. Thanks Air CareSaver for an excellent work!

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    4 years ago

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    9 years ago

    Edwin came out as scheduled and was able to get our A/C back up and running!!! Would definitely use them again!! Thank you!!!

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    Ralph A.

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    4 years ago

    Good service, on time on appt. Always remind you about your maintenance on your unit. Aware of your safety during covid.

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    Ralph A.

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    4 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    Page 3 of 5

    Ask the Community - Air CareSaver

    Hello, the cooling part of the outdoor unit of my AC is not working. It is Carrier. I have tested the fuse and capacitor, there is no problem. I can hear a click when I turn it on and off, but the fan does not start, and the cooling does not work?

    Hi! Thank you for getting in touch with Air CareSaver. We believe that discussing your HVAC needs over the phone will help us to better understand it and provide better customer service. Could you please send your phone number so we can talk during… Read more

    Hello I have an attic fan that is making a screeching noise. Can you help?

    Hi, Normally when the attic fan starts to makes screeching noises, it means the fan motor is already bad. Recommend to replace an attic fan with a quiet motor.

    Is your central air conditioning just blowing warm air instead of a cold air? Call us today we are happy to help you out....

    Central air is blowing cold air it just has shorted out a few times and do not want to just keep changing the fuses. Thanks Philip 310-221-1686 text or call

    Don’t See Your Question? Ask Away!

    Review Highlights - Air CareSaver

    The whole install took only one day, and Ralph came back to do a final inspection and walkthrough with me.

    Mentioned in 83 reviews

    Read more highlights

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (764 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    J Martin Indoor Air Quality

    J Martin Indoor Air Quality

    (732 reviews)

    Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

    For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

    Air CareSaver - hvac - Updated June 2026

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