Used to be a great deal for getting to Culebra and Vieques. Unfortunately their prices have…read moredoubled, mostly due to lack of competition. The Britten Norman Islander planes are fantastic fun to fly in; if you're not used to small planes it can be nerve wracking at first, but just remember these planes and this airline make this flight all day every day and there's never an issue. Two of the three available landing patterns in Culebra are terrifying, but once you've gone a few times you realize the pilots know exactly what they're doing and the landing experience becomes hilarious and awesome. I highly recommend the flight to Culebra, doesn't matter if its on VAL or one of the other two airlines.

I recently went on vacation to Vieques, which is one of the smaller islands in Puerto Rico,…read moreSouth-East of the main island. Two options to get there from San Juan: drive across the main island to catch a ferry (and waste a whole day), or brace yourself and fly Vieques Airlink. We opted for the second option, and it was quite epic... First the airport: the person at the check-in counter was a fifteen year old kid wearing shorts and flip-flops, he never checked our IDs but instead asked us to write down our name and weight (!) on a sheet of scrap paper. 45 minutes later, we're boarding a tiny propeller airplane with 8 seats... the pilot is talking on his cell phone while taking off... seriously! I guess I'm making it sound worse than it really was... we landed safe and sound in Vieques after 20 minutes over the ocean, and I actually enjoyed it (though some of my travel companion who aren't so much into flying almost had heart attacks!). And as I hear from locals, it is much more reliable than the ferry, which runs on a rather arbitrary schedule. Not for the faint of heart, but it was actually quite fun.

Officially called the Fernando Luis Rivas Dominicci Airport, it's best known as the Aeropuerto Isla…read moreGrande (AIG). You'll find three airlines here: Air Flamenco, Vieques Airlink, and Tax Aéreo. Carlos Jeep Rentals also has a booth here. I'm not sure when, but they put in new chairs that are more comfortable than the ones they used to have. Airport is clean and laid back. Staff is cool. Snack and beverage vending machines are the food options. Although, the airport is near Distrito T-Mobile and Gran Bahía Restaurant. Paid parking (I posted a pic with the rates). You can also take a cab or Uber to and from here. I really like flying to Culebra from here. It's in San Juan which makes it much more convenient than driving to Ceiba for the ferry or airport. That said, flying from here is more expensive. But I find it worth it because of the convenience. When we can fit it in our budget we prefer it. The trip takes about 30 minutes, maybe a bit more. The best part is the view. You get a great view of Old San Juan and Condado upon takeoff and landing. Plus the view of the northeast coast. Awesome.

San Juan Luis Munoz Marin Airport is the HUGE airport we all use to arrive on Puerto Rico, but if…read moreyou need to fly to some more remote destinations, you should bypass the SJU and go to Aueropuerto Isla Grande. To get to the island of Vieques, one has several options, and here they are: 1) Drive (or take cab) an hour to Fajardo and take a ferry 2) Drive/cab to fajardo and fly 3) Fly out of SJU 4) Fly out of Aueropuerto Isla Grande Options 1&2 require a long drive. I've heard the ferry can be very intermittent, and if you're going to fly, why not fly out of San Juan. Flying out of SJU is more pricey. This leaves Isla Grande. Yes, this airport is super small, but this is what makes it cool, unique, and more cost efficient. Yeah, you will step onto a plane, it is going to be a tiny plane where you can basically look over the shoulder of your pilot (I guess if you needed to, you could help him fly by taking the co-pilot's seat. Boarding is trouble-free and takes no time at all. The airport is also fairly close to Old San Juan, and a short cab ride. Overall this is the only real option for getting to Vieques or Culebra.

This is the worst airline. Don't ever ever fly Southwest. First and last time. Attendants were…read morerude, honestly worst experience I've had. I bought souvenirs in the airport and they weren't allowing me to bring them onboard because it was considered a third "bag"! No other airline has ever had a ridiculous rule like that. Fly United! That's my recommendation.

Very nice trip to Puerto Rico! Loved how the staff treated everyone!. It was a super long flight…read morebut the flight attendants made it much easier. Thank you

What an amazing costumer service this counter has . They were doing their job happy and willing . I…read morerequested a wheelchair and they bring it right away no long faces . Took our bags carefully and answered all our questions with a smile.

Delta is the best option for me from my home airport. Flight attendants are excellent. Most planes…read moreare updated. But please, Delta! Shuffle your playlist/ boarding music! Delta customers are begging you. If we have to hear about Butterflies or Adele sending her love one more time, we're gonna ask for parachutes.

It sad this branch of Frontier has such a low rating. Our…read moreexperience was decent. The sitting area at our gate was a little dirty and grubby, but even with how crowded it was, we found a decent sitting spot. There was a good dining selection with a coffee shop that was nice too. I've definitely seen worse! It was good, but it wasn't great.

If I could give this airline 0 stars, I would. I booked a round-trip flight from Chicago to San…read moreJuan and back. I was in San Juan and went through TSA and went to my gate for my Frontier Airlines flight. One hour before the plane was supposed to takeoff they made an announcement that it was canceled and they didn't give us a reason and they told us that they would not be answering questions and that we need to go to the frontier airline help desk, which was all the way back through the other side of TSA. The staff there was less than accommodating and we got an option to either get a refund for the flight returning to Chicago or we would get a one night stay in a hotel and they would put us on the next available flight which wasn't until three nights after our original flight cancellation. They would not give us a three night stay (even tho that's how long we would be forced to stay in San Juan for) We were stuck in the airport for 5+ hours with no help, no flight, and no where to stay. DO NOT FLY FRONTIER!!!!

Just flew Avelo from Wilmington, DE to San Juan, Puerto Rico. They failed to put our luggage on the…read moreflight due to some "mechanical issue" with the plane. We arrived on a Wednesday and were informed only after arriving in San Juan. We were told we'd have our luggage the next day or Friday at the latest. Now we just received an email stating our luggage won't come until the following Monday. We have a group of 12 people arriving to volunteer for a week to build roofs here in Puerto Rico on Saturday and we need our luggage immediately to lead the group. This is the worst airline I've ever experienced. No direct line to communicate. Have to send an email to try to get a response.

I've always had positive experiences with United. I download the app whenever I travel and the app…read moreinformation me about up to the minute updates about my flights. I've traveled internationally and domestically with United and it is my go-to. United Airlines in Puerto Rico was great. Everything was on time and efficient.

I contacted United because my medication and sunglasses were not in my bag from the flight I took…read morefrom California to San Juan. It was AUTOMATICALLY DENIED without any investigation due to United's POLICY. I do not trust this company AT ALL anymore

Same mediocre American Airlines unfortunately we arrived early and could have made the flight…read morebefore ours back home. However the counter agent arrogantly said it was oversold. Funny thing when we got on our flight which is also supposedly oversold there however once onboard there was tons of extra seats. I can't understand where the customer service is can't they just assist and try when they can? It makes flying that much more difficult when you have the added stress that at any time they can't take your luggage and say it won't fit. Definitely not a preferred airline to and from San Juan, Puerto Rico.

American Airlines should apologize to the public n promise to improve service in the future. This…read moreis not the 1st time they mistreated people. In 2012 because of Owebummer coming to Miami to campaign causing massive chaos n delay, we were stuck at the airport for 10 hours before getting on another plane nearly missing my cruise, I never forgot that traumatic experience as they were in your face uncaring. I booked JetBlue unfortunately they cancelled my flight n I didn't want the new later flight so I had no choice as AA is the only other airline going to Puerto Rico, I'll never ever take any cruise out of PR, it's chaotic, read my review later. The delay was originally for a short time later it became 1 hrs n making the connection Miami to LAX impossible. They rebooked me for a flight 3 hrs later w 2.5 hrs layover so basically the flight took almost 20 hrs it was insane, they changed gates 9 times! Delta would have apologized profusely n give you tons of yummy snacks n drinks. I took Delta JFK TO LAX N was pleasantly surprised they gave us lunch! They never even alerted me of the flight change n get this now we had 2 middle seats n I had paid for seat selection. It was hell on earth as the chick having the aisle seat was bitchy each time I needed to go to the BR. I posted the picture of the guy ignoring my request, I asked for a coke n 1/2 a glass of water, he gave me water n no coke, I asked him 3 more time he just ignored me, I had no sleep 20 hrs n had no energy to report him to the manager. WTH was his problem, if any manager reads this review pl retrain him in customer service. I have a sister in law n her 2 daughters working as engineers analysts for AA, they fly business class for free around the world so they treat their employees well but if they continue mistreating the passengers they will face consequences n I will post this on my social medias some 15,000 followers and maybe even their web site.

They broke my bag and my wheel fell off I went up to customer service but it takes a day or two for…read morethem to get back to me and today is Friday I get on a cruise Sunday and I don't want to get denied to get on my cruise because of my bag

Spirit airlines is a budget airlines I get that , they get you there. Gate at IAH always dirty and…read moreunkempt not sure why ?. Stewardess are always friendly no issues with that. Love the idea if the flight isn't full they allow you to move among the cabin. Prices affordable sometimes not always it depends on your destination. Pilots seem to be landing planes smoothly, which we love instead of just dropping us to the ground like a few airlines I know . Seats not that comfortable, they still feel like a metal bar with an inch of cotton. A few delays especially with the weird weather. But overall it's a flight not they biggest fan , but others I travel with swear they are the best , and i know personally they will travel on a pigeon back with a backpack.

I always use MICHAEL'S TAXI SERVICES, when I go back to my island. Michael and his wife are very…read morecaring and reliable transportation. I travel alone most the time. I trust this company. If you are a business or solo woman traveler. This is the transportation you can feel safe and reliable. I will continue using his services in the future. His Taxi Transportation it is spotless inside. He Sterilized and clean his Van after Passengers. Something we have to keep in mind these days. 787-661-9694

Excellent!! Always use them when travelimg with my family to the airport. Great, attentive drivers…read more Michaels taxi is highly recommended