It sad this branch of Frontier has such a low rating. Our…read moreexperience was decent. The sitting area at our gate was a little dirty and grubby, but even with how crowded it was, we found a decent sitting spot. There was a good dining selection with a coffee shop that was nice too. I've definitely seen worse! It was good, but it wasn't great.

This airline truly lives up to its name. Absolutely the worst experience flying i have ever…read moreexperienced. I had the inconvenience of flying from Dominican Republic to Puerto Rico and the airline staff was incredibly rude, disrespectful, and dismissive. The lack of customer service sets this airline apart from all others. I understand flights appear to be "affordable " but do not let that fool you. You must pay for a seat, drinks, snacks, bags, water, at this point simply charging you for breathing on the plane. Bags alone are 75 dollars for a carry on. A checked bag is 85 dollars. The seats are hard and unforgiving on your back and your body. No recline no leg room no tv just a dirty tray and seat back pocket that is never cleaned or wiped down. The gates the plane all dirty and unkept. This airline needs to take better care of their passengers and make structural changes to improve their integrity of travel I have reached out to this airline directly to come to a resolution and was met with hostility. Take my experience and be better

This is the worst airline. Don't ever ever fly Southwest. First and last time. Attendants were…read morerude, honestly worst experience I've had. I bought souvenirs in the airport and they weren't allowing me to bring them onboard because it was considered a third "bag"! No other airline has ever had a ridiculous rule like that. Fly United! That's my recommendation.

Very nice trip to Puerto Rico! Loved how the staff treated everyone!. It was a super long flight…read morebut the flight attendants made it much easier. Thank you

I have flown 20+ airlines ranging from international carriers to small local regional puddle…read morejumpers. Seaborne is hands down the worst airline I have ever flown. I was supposed to fly Dominica to San Juan. Flight was delayed delayed delayed. Power down. Angry representative demanded our passports and started loading our luggage when suddenly the flight was cancelled due to 'weather'. As someone who flies regularly I saw flights were actively arriving and departing in both Dominica and San Juan and surrounding islands. No idea why seaborne cancelled. Secondly the agent started yelling OVER the announcement (???) that seaborne will not be providing any taxi, accommodation etc and then ripped tiny pieces of paper with seabornes corporate number, grabbed her purse and ran out the airport never to be seen again. Well calling Seaborne was another disaster. I guess they use headsets since they seem to be scratching their ass and head the same time. Eventually after explaining over and over what happened they told me they could get me a flight in three days and no help with a place or anywhere to stay. No thanks. I got a flight out of Dominica that same day and was home in the US the day after (a day and half before seaborne wanted to get me home). Save your sanity - fly a major carrier with more flights or LIAT even. If you must fly them allocate an extra day or two for potential error. Lesson learned.

Note: this is the same review I wrote for Seaborne on their Yelp page for St. Croix, which at time…read moreof writing had about 20 reviews (http://www.yelp.com/biz/seaborne-airlines-christiansted?hrid=KYmQDfGEr7zMeSbdDVslJw) If you're ever thought of flying on Seaborne Airlines (a regional airline in the Caribbean), consider the following, which was the case for me on January 2016 when I had a connecting from Santo Domingo, Dominican Republic, to San Juan, Puerto Rico: 1) They cancelled my flight, leaving my stranded in Santo Domingo for 24 hours, and that providing accommodations took 3 hours 2) They put me up in a hotel that had a live cockroach in the bathroom (the Be Live Hamaca Resort in Boca Chica, in case you're wondering) 3) The next day, I was mysteriously absent from their reservation system, even though agents had verbally confirmed I'd be on the next flight (the same happened to nine other passengers on the flight). After much maneuvering, they finally were able to add me to the flight 4) Due to weight constraints, none of our bags were onboard, meaning I arrived in San Juan without my checked baggage (note: when flying, ALWAYS make sure you keep your most important valuables including medications with you or in your carry on, NOT in your checked baggage!) 5) It took them 4 days to delivery my bag. Customer service has been unresponsive, to say the least (there have been times where I call their lost baggage hotline, only to hear a busy dial tone) 6) An airline agent promised me he'd send a written confirmation detailing the nature of my bag delay so I'd have a record, but failed to abide to his promise I guess it's time to file a formal complaint.

What an amazing costumer service this counter has . They were doing their job happy and willing . I…read morerequested a wheelchair and they bring it right away no long faces . Took our bags carefully and answered all our questions with a smile.

Delta is the best option for me from my home airport. Flight attendants are excellent. Most planes…read moreare updated. But please, Delta! Shuffle your playlist/ boarding music! Delta customers are begging you. If we have to hear about Butterflies or Adele sending her love one more time, we're gonna ask for parachutes.

Worst possible airline. Do not facilitate any information about delays and or canceled flights, not…read moreeven when asking the customer service rep. Consequently I had not enough time to coordinate connecting flights and ended up stranded. Will not use it ever again. I will highly discourage anyone to use either.

We had a great experience flying from Vieques to San Juan on Cape Air. The staff was courteous and…read morewas able to move us to an earlier flight, so that we didn't have to sit at the Airport. The pilot was great and the short flight was smooth.

JetBlue check-in out of San Juan Airport was a different experience compared to NYC or Bradley…read moreairports. It felt very disorganized, & the lines were extremely long which made everything feel slow & a bit stressful. I also needed an accommodation & ended up waiting quite a while b4 getting assistance. Part of the delay came from not being told at the check-in counter that I needed to show my boarding pass @ the accommodation station. I was told someone would be w/ me shortly & to sit by the accommodation area, so I waited (but it ended up taking longer than expected). Eventually, I realized what was going on & went up to the accommodation station myself. When I got there, the employee acted as if I was supposed to already know I needed to present my boarding pass, which added to the frustration in the moment. The long waits & lack of clear instructions made things more difficult than it needed to be. However,when I got to the JetBlue gate the employees there were way nicer & helpful. They seemed to have it together. So it's a mixed experience.

I arrived in San Juan on a very late flight. My plane and another flight landed around the same…read moretime, so there were a lot of passengers heading to baggage claim at once. I didn't notice any staff members in the area, but once we found the correct baggage carousel, our luggage started arriving fairly quickly and we were able to collect our suitcases without much delay. After exiting the terminal, we requested an Uber, and our driver arrived within just a few minutes. We were picked up right outside the terminal and didn't need to walk to specific ride-share areas.

Not 5 stars only because they need more workers. But the ones who were there were great. They…read morehelped us when we missed our flight. They had an emergency on the plane and they acted fast and did a good job.

Terrible airline!!! Posted delays then boarded early without announcing or notifying passengers…read more Lied about trying to get yo contact me. Although they could have accommodated us, they refused. Quick search in the web and I see lots of bad ratings for them. Hope they hi out of business soon!

I've always had positive experiences with United. I download the app whenever I travel and the app…read moreinformation me about up to the minute updates about my flights. I've traveled internationally and domestically with United and it is my go-to. United Airlines in Puerto Rico was great. Everything was on time and efficient.

I've been at the San Juan airport since 7/25/26 and it 7/26/26 9:42am our flight should've left at…read more9am. I'm running on no sleep,didn't get offered a hotel room NOTHING!!! This is unacceptable!!! I even talk to customer service numerous times and got nowhere then they booked me on JetBlue and then they canceled it on me by mistake. I guess but it was still canceled. This is just unbelievable!!! They don't take our time in consideration. Oh the best part is our luggage made it to Newark hopefully and it's waiting for us because they put it on the wrong plane last night.

The most leg room for coach passengers. Free water and snacks even during a 30 minute flight from…read morePuerto Rico to the Dominican Republic. There are personal monitors in the backs of every headrest and audio outlets that allow you to plug in your headphones to listen to the monitor with audio and visual controls on the armrest. Their customer service is great. No complaints at all. You can check in one bag for free and have a carry on. With all the leg room, storing bags under the seat is realistic better than the overhead compartment. You won't be disappointed if you fly this airline.

Dca crew in Puerto Rico flight was horrible. Bough head phones $8 and no volume worked at my seat…read more Reported it to stewardess and she couldn't even get a sentence out of her mouth. He shrugged her shoulder like too bad so sad. Offer 0 customer service as it is her job. Jessica was the woman's name. She then says, "if it's not working the usual way then idk what to tell you." As if plugging the headphones I bought into the connection was wrong. I'll never buy another flight with this airline as they apparently hire people who require many more years of training and maybe some basic etiquette. Runnnnnnnnnn

I always use MICHAEL'S TAXI SERVICES, when I go back to my island. Michael and his wife are very…read morecaring and reliable transportation. I travel alone most the time. I trust this company. If you are a business or solo woman traveler. This is the transportation you can feel safe and reliable. I will continue using his services in the future. His Taxi Transportation it is spotless inside. He Sterilized and clean his Van after Passengers. Something we have to keep in mind these days. 787-661-9694

Excellent!! Always use them when travelimg with my family to the airport. Great, attentive drivers…read more Michaels taxi is highly recommended