Today I called the SSA in Santa Ana for some information on what to do with Medical, as, I'm…read moreturning 65yo soon. I was lucky to have spoken with an agent that was very informative. Me being a little on the slow comprehension side I really did not even know what I was actually asking for or maybe confused as this is all new to me. Well, the agent I was so lucky to speak with was the one who was able to help me out by not just her knowledge and professionalism but better yet by her kindness and her patience. I was able to understand the first steps to it by her simplifying it to me according to my capacity. Also, without making me feel any less with my cognition. Well Ms. Meka, I appreciate your help. We would be in a pleasant place if most people were as kind and as patient as you were with me. Once again, thank you! F.E.

Thank you Social Security Administration specifically the Santa Ana, California office in the…read more office building on 1st Street. I am grateful for the very simplified process to make an appointment. I love the efficiency of the entire team here, including the two absolutely stellar, sharp. approachable and very helpful armed security guards on the 5th floor. A special thank you to the very nice guard downstairs who held the main door open for me. I really appreciate Miss W's assistance with helping me get a physical & duplicate social security card plus explaining and printing out my Social Security Delayed Retirement Credits( DRC) as I am 68, have not availed of my Full Security benefits at my FRA - full retirement age and loving getting that 8 percent increase every year. I am going to keep working till 2027! The team here was efficient, to the point and solid The office was simple. The garage below has ample parking spots. Closed on Saturday and Sunday. Please check in with the guard in the lobby downstairs; he/she will guide you to the elevator to the fifth floor.

Everyone hates their job, which is frustrating because it affects their ability to help and provide…read morethese services to people whom are in need. Their supervisor included. Wish they had more training and therapy offered for workers !!

This place tried to run some type of scam or identity theft on me. Without my knowledge or…read morepermission, they signed me up for stupid MediCal! This caused my private insurance through covered CA to be canceled. I had to spend hours on the phone with these people to make them get out of my life. They should be investigated by the DOJ for fraud.

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

I went in today with my adult foster son to try to get his past tax refunds. Good news is he was…read moresuccessful in getting his 2 checks (lady claimed up to 9 weeks to receive in the mail). Here's the not-so great part of our appointment: the older Vietnamese lady who assisted us has a sharp accent that is difficult to understand, and can appear as if she is not listening very well cuz she's on her keyboard and screen. GOOD LUCK WITH HER... You have been warned!!!

Poor customer service. They want EVERYONE to go online for all services. The few local offices have…read morevery little services available. Just sad! They do not have a problem collecting your money.

USCIS Biometric appointment was scheduled to take here. (So apparently it's by appointment only)…read more Easy to find a parking spot. There will be a checkin officer to come out and check your appointment paper and ID and then let you in. Taking photos is strictly prohibited. You will be guided to sit down until next officer is calling your name. When it's your turn, they will check your ID and all your papers again and then clip a number on the file for next step. The female officer also gave me a booklet to study for Civics test. You will be called to have your headshot taken and they will also scan your fingerprints. The female officer was nice and asked me if the photo was ok or if I wanted a retake. She also rechecked if my names are with any typos. There are two restrooms which are clean to use. The overall process was very quick and smooth.

I took my friend down for her fingerprint and photo appointment. She has her permanent resident…read morealien card and is very close to obtaining citizenship. The employees at this office were so kind and helpful. My friend was very scared because of the false and misleading, narratives being pushed on social media and the press. The employees here approved that if someone is willing to go through the application process, they will help them reach their ultimate goal of becoming a US citizen. Thank you to everyone that was working there today.

The Department of Industry Relations (DIR) Cal-OSHA is held at this location. If you are here it is…read moreprobably not for a good thing. You need to know what section you are going to as there is no receptionist, you have to call from an old phone that is on the counter..... Good luck to ya!

I dont like giving negative reviews of police depts they are here to protect and serve, but Im…read moredisappointed in Tustin PD!! Ive called in several times to report dangerous drivers in Tustin and gave car description and plate #, and offered my dash cam video, but PD said they can do nothing because they didnt see it happen! Then look at my dash cam video! And Tustin PD give parking tickets all the time even in areas where parking is difficult and its hard to find parking, come on guys give us a break!!

I called them about our neighbors that were disturbing the peace cause their kids and their parents…read morewere right in front of our door being loud and refused to be quiet, the police came and spoke to him for 30 seconds and then a minute later they banged on my door when they were supposed to keep it confidential of who called putting me and my families lives in danger. They said that they can't do anything about it cause supposedly disturbing the peace isn't a crime, the neighbors were laughing and talking about it to the other neighbors cause police didn't do anything about the situation. makes me not want to call them anymore.

I just want to say IHSS is honestly one of the best programs out there. I know caseworkers are…read moreincredibly busy, but the people I worked with were not only helpful, they were genuinely kind and made the whole process feel so much less overwhelming. I especially want to recognize Michelle Nyugen. Michelle was truly amazing. She was so patient, caring, and informative every step of the way. She took the time to explain things clearly, followed through, and made me feel supported during a really difficult spinal injury case. Michelle helped me the most, and I am very grateful for her. Desiree Concenial was also very helpful, knowledgeable, and sweet. And Nancy Chang, who works with appeals, was outstanding. She was professional, responsive, and incredibly helpful. All three of them are exceptional and deserve to be recognized for their hard work and compassion. Thank you again, Michelle. You were truly the best.

Fast friendly and courteous, Ms. Song is a really sweet person. Very professional Social worker…read more Plenty of parking, nice and clean office with a lot of seating.

I visited the Orange County Clerk's office to submit my bond documents and complete my oath…read moreceremony for my California Notary Public commission. A big thank you to Richard at the counter for being so friendly, helpful, and efficient. The entire process went very smoothly, and everything was completed in about 20 minutes. Starting June 12, 2026, I officially became a California Notary Public for a four-year term! A quick note for anyone visiting: parking can be a little challenging. Richard mentioned there is a free parking lot behind the building, but I wasn't sure which one he meant, so I decided not to risk it and parked elsewhere. Overall, a very smooth experience thanks to the helpful staff!

I visited the county clerks office to obtain deeds of trust that were very old. The ladies who…read moreinstructed me to call the county assessors office to first obtain the book and page number were friendly and helpful. Once I received the info I needed they helped me check in, and about 5 minutes later I had the documents I came for in hand. Probably the smoothest government office I have been to, by miles!!

Went here for a tour and training. Well organized and well staff. They explained how it work and…read morehow the procedure run and we went through on how each machine from beginning to ending. Quite unique since everything must be do in two not solo since every single vote counted and must be accountable and acutely per guidelines. Had a better understanding afterward on how the voting and counting system works.

I went in here to register to vote, and staff were extremely helpful, practically jumping over the…read morecounter to assist me (kidding). But seriously, these individuals were very professional, very kind, and didn't leave any of my questions unanswered about the registration process. I recently received my ballot, and can't wait to participate in the process!! Thanks everyone at the Orange County Registrar of Voters!!