I needed a mini-split system installed in my garage/workshop so I sought four small companies for estimates to install a Mitsubishi system. At the end of the day, Air Specialty came in with the best price, best service, and the best warranty. Of the four companies, Air Specialty was one of only two that provided a detailed and quality written estimate. Their salesman was professional, personable and knowledgable about the system I was interested in, and ensured I knew that they were a Diamond dealer (Mitsubishi trained ninja techs) and therefore the warranty would be nearly doubled. As a final confirmation of Air Specialty, once the contract was signed, they arrived as scheduled, performed the work (even moved a bush that was in the way!), and then masterfully cleaned up the area. I'm a picky retired Navy guy, and can tell you they easily met my standard and then some. About a week or so later one of their supervisor technicians arrived to conduct a routine post-installation visit to check the system again to ensure it is working to maximum efficiency. The tech also took numerous temperature and electrical measurements that can be referred to in the future to spot system degradation trends - all to ensure the health of the system is maintained. I couldn't be more happy and satisfied with my entire experience. Small companies give you better service! read more

I have used Air Specialty in my old house for a complete overhaul. Duct work. New insulation for an addition. Split with new thermostats on both upper and lower floors. I was so pleased back in 2018 with the exceptional work that they have done. They were the first people I called with the purchase of my new home for a new unit. I called John Gualdoni confidently, knowing that I was going to be in good hands. I had to specify Mr. Gualdoni, only because he's one of the main persons that I've dealt with. I appreciated the confidence level that he had when giving recommendations and making me feel comfortable with the recommendations that he gave. He made it make sense. The rest of the staff that came out to make it all happen were professional and worked their backsides off. They made sure it was done right the first time! I have not been disappointed! I plan to continue have a relationship with air specialty, especially as long as they have Mr. Gualdoni and their staff remain with that "once time and done right " mentality! Thank You Air Specialty read more

Air Specialty Heating and Air Conditioning has truly been a blessing for my parents in the Virginia Beach area. They worked so hard to make sure my mother and father had a cool and comfortable summer, and now we're looking forward to a warm winter thanks to the new unit they installed. Even when the new unit had an unexpected issue, the team stood completely behind their work and warranty. They went above and beyond to make sure my parents had everything they needed until the unit was fixed, and that kind of dedication speaks volumes about this company. A special thank you to Dan, Mike, John, and the owner Justin for their professionalism, kindness, and commitment. It's rare these days to find a company that not only delivers excellent service but also genuinely cares about the people they serve. I highly recommend Air Specialty Heating and Air Conditioning to anyone in need of reliable, trustworthy, and top-notch service. They've earned our family's gratitude and loyalty. read more

I could go ON AND ON about Air Specialty. Not only did I use them for my own home's HVAC work but I also recommended them to my parents. I can't say enough about Justin. He was clear, fair, and explained everything you can imagine without trying to "upsell" you to something you don't need. He and the rest of the sales team treated us like family. The install process was quick and clean and all the workers couldn't have been more personable, thoughtful, clean, and attentive. My Mom and Dad just received a maintenance appointment with Scott, and they might officially adopt a grown adult! :) They raved about his professionalism, information, not treating my mom like the "little woman", tips, and went above and beyond to help my older parents instead of trying to take advantage. Air Specialty is a company that our entire family will SHOUT FROM THE ROOFTOPS!!! I can't remember the last time I was this pleased with any company working on my home!!! read more

Our team at Abrams Realty want to extend a special thank you to the team at Air Specialty. They always are professional and polite when answering the phone. The staff is very educational and helpful. They're very prompt with scheduling and are always customer oriented. Their technicians are wondering at following special instructions and requests, they're amazing about calling ahead to advise their on their way, and it goes unspoken the phenomenal work they perform. I work with dozens of vendors in Hampton Roads and have to say that Air Specialty is our most preferred vendor for HVAC and we look to them for help with any and all of our properties HVAC concerns. I wanted to also give a special shout out to their after hours emergency team tonight who literally saved the day and helped make sure our closing went smoothly tomorrow morning. We can't thank you enough! read more

I got three estimates on new HVAC for my home recently. At nearly $20,000, I was definitely scrutinizing every aspect of the project. Air Specialty was not only the lowest bidder, they were hands down the most professional. They used software to evaluate the cooling requirements, didn't try to oversell me on options or capacity, and laid out my choices very clearly. Installation was swift and the install crew was thorough, punctual, and left my home in a clean and orderly condition. Follow up has been good and I will maintain a service contract with them. Why take so long writing this? Just because some company slaps their logo on a van doesn't make them good. I actually received one estimate handwritten on notebook paper without ANY specific component identification or itemization. Air Specialty is the real deal. read more

This company put in a 3.5 ton heat pump into my house four weeks ago. My old unit was 15 years old and my new system is a 17seer system. I just received my power bill and my power usage was cut by almost 50%!!! The comfort specialist Andy was very courteous and took the time to explain the new system to me and took the time to measure all of my duct work to make sure the system was going to run right. The office staff that I dealt with were very kind and Cathy was very funny! The install crew led by Anthony put tarps down when they were in my house. It made me feel like they thought that this was their home. These company is very professional. I will recommend them to my family and friends. read more

Very happy with this company. The service coordinator Samantha was pleasant and exceptionally nice. The service tech Dan walked me through some quick checks after hours and got my system back online. The next day he came out checked my system and was professional. He offered suggestions with no pressure. Advised services the company offered and when asked gave me a no nonsense course in how the unit functions. Prices seemed reasonable. They called when they said they would and were there as planned. Cleaned up the area after completing job. Again very happy. This was my first time using them and they were recommended by a well respected competitor that could not come out. read more

I needed a second opinion on the condition of my HVAC unit after I experienced some AC issues. ASC treated my problem like it was their problem and fit me into their schedule immediately. Dan completed the inspection and let me know what did or did not need to be replaced in plain English! I had lots of questions and he took the time to answer all of them thoroughly. Dan made it clear that ASC is in the business of taking care of the customer first and would not be recommending the replacement of any parts that were in working condition regardless of their age. ASC will definitely first on my list to call should I experience any further HVAC issues in the future! read more

We were selling our house and after the home inspection we found that we needed some work done on our HVAC system. I spoke with Andy Sutter and he was very knowledgeable, professional and helpful. I was impressed with how quickly he was able to come out and look at the system and give me a quote. A few days later he was out with a technician and performed all the work needed and even fixed a few minor things outside his scope of work just because he noticed it needed to be done. The level of customer service exceeded my expectations. Everyone I interacted with at Air Specialty was very friendly. I was 100% satisfied and will continue to recommend them to others. read more

We just had our entire air conditioning system, compressor, air handler, ducting, registers, etc. completely replaced with a heat pump system. Upstairs never got cooler than 79 before and was always damp. New system makes it cold and dry as the Antarctic. It's everything John G. said it would be. John has a tremendous wealth of experienced and will tell you the unvarnished truth. The installers, Emory, Derrick and Scott were excellent, hard working professionals who worked late hours after running into unexpected problems with this old house. Very neat and professional installation. Highly recommend them. read more

I love this company!! When me and my husband started having problems with our ductless units we didn't know who to go to. I found these guys and I was so happy when they said they could work on them. They came out the next day after I called. Lee was amazing on figuring out what the problem was and explained everything so well to me, as a first time home buyer. Both him and Joy answered any questions I had with ease. Lee and Chandler came out once our parts were in and did a wonderful job on fixing what needed to be fixed. I will be recommending this company to all my friends and family! ​ read more

Thank you to Air Specialty for taking such good care of us!! The entire staff at Air Specialty were extremely helpful and knowledgable! The complete process from our initial call to Air Specialty to the installation of our new AC was a great experience. The office staff was friendly and polite over the phone. Andy our Comfort Specialist went above and beyond, and the technicians were professional and on time! We have already started seeing the savings in our utility bills as they said we would! We would definitely recommend them to our family & friends! read more

I was having moisture issues in my attic, Danny Castellow arrived, we discussed what I had discovered, he went directly to the unit, opened it and immediately began repair. A repairman who "listened" to my problem! He is a professional, personable, was on time, clean and provided a detailed explaination of why the issue occured and the repair he made to resolve the issue. Air Specialty has a true professional in Danny Castellow, he's definitely a technician I would welcome back to my home if ever needed. Frank Corraro read more

Room over the garage was not sufficiently cooling without the aid of a stand-alone air conditioner constantly running. Air Specialty Corp. replaced the existing ducting with larger ducting and ran that ducting in a more efficient manner in order to provide increased airflow to the room. They also added more insulation to the attic. The room is now significantly cooler. Andy and the whole Air Specialty crew did a wonderful job for us. I would recommend them to all my friends! read more

I highly recommend getting in touch with Andy Sutter at Air Specialty Corp for all of your heating and air conditioning needs. He is very knowledgeable and provides a price that cant be beat. As for the installation crew you couldn't ask for a better set of guys. They worked straight through an all out down pour just to make sure the job was done as quickly as possible. Top Notch Crew! If you are going any place else for you air conditioning and heating needs you are wrong! read more

Andy and Air Specialty did an outstanding job for me and my family. They were professional, prompt, and thorough. I had a room that was unusually warm and they diagnosed the issue, designed a solution, and solved the problem. They went above and beyond the call of duty. My room is no longer too warm and their solution increased air flow to other rooms as well, BONUS! I can't recommend them highly enough. They are head and shoulders above anyone else in the area. read more

Had Air Specialty come out for a second opinion after my current company tried to sell me on a new coil, leak detection, and ultimately a new $8-12,000 system. The technician was thorough and walked me through the entire check that he conducted. He found that a few of the items were legitimate and saved me over $1700 in repair costs or more in replacement. He left me with a monitoring plan and piece of mind. Uncommon service in this industry. read more

Air Specialty is one of the most professional companies I have dealt with in the last 20 years. Justine and Michael were very accommodating and most helpful in determining the best product to meet our home needs. Installation was punctual and very efficient. The crew was very knowledgeable regarding issues with "older homes" and worked hard to satisfy my requests. I continue to recommend their product and service to everyone. Cheryl B. read more